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I wish it were that easy. We have merged with another train club and am combining files and photos into their groups.io site. The file moved without issue but the photos are presenting a challenge.

Groups.io needs to know the image file type in order to render thumbnails properly. Assuming they actually are JPEGs, you need to add a jpg file extension to each one, as Duane previously said (

The images do not have a file extension? of .jpg. They simply day files?

No. ?We missed the $110 by a week or so. ?We’d have kept it at Premium at $110. ?But at $220, it’s too much for our limited resources. ? That’s unfortunate, as that is the sole reason we

That's not what was said.? You were told that you can downgrade the group after the first year. Actually, you can downgrade at any time, but it won't be effective until the paid time is used. Just

I may be in a minority of one but I cannot see "what" is nonsense; neither can I guess at the full version of what you were told. Chris

this is nonsense, not what I was told, In fact, I told the fee would be refunded after a time. How can I lose this $220 fee for this group that I never active in and took it over so it wouldn't die

*A point very well worth considering* IMHO. Downgrading could turn out to be a costly exercise if you want to upgrade again later. Remember the old adage act in haste; repent at leisure. Chris

lee, Yes if the group was created before January 15th. Otherwise no. Refer to: Groups.io features (includes legacy stuff).pdf in GMF's Files section. Shal -- Help: /helpcenter More

Ken, I don't know the answer, but since your intention is to *just* give a donation to GIO (since you already have the grandfathered features), no need to involve your group whatsoever, do it

No.? It's all dependent on the group creation date. Duane -- The official Groups.io user documentation is in the Groups.io Help Center ( /helpcenter ). GMF's Unofficial Help Wiki:

No. /static/compare /g/GroupManagersForum/wiki/2660 /helpcenter/ownersmanual/1/using-subgroups?single=true Samuel

No, not anymore since last August. Cheers, Christos

Will all of the confusion about costs when downgrading to basic and then upgrading back to premium I wonder what the policy is for the opposite. We have a small grandfathered Basic group and enjoy the

Are subgroups available in BASIC Groups.io? If so, how do I set up a subgroup and how do members join it?

Chris, By "owner paid last year" (2019), does that mean that you have the grandfathered $110 rate or the group was formed after October 2019 and has the current $220 rate? If the $110 rate, be

Have you checked Email Delivery History for that member record on your group to see if it's bouncing/bounced?? That would be my first guess.? The panels in the Email Delivery History may give other

I made a second account for myself some time back with a Yahoo email address, so I could see what a regular member sees on my group. What I noticed is I used to get Groups.io email in that second

I've submitted a message to the beta group asking for clarification on some things.? If/when Mark approves it, you may want to see what he says. Duane -- The official Groups.io user documentation is

Deleting his membership didn’t change anything. ?I guess I’ll have to put in a card while taking payer (may use a debit card with a buck or 2 on it) then delete it and drop to Basic that way.