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Date

Re: turn off footers? #footer

Jeff McAffer
 

Thanks everyone for all the great replies. Love the community around groups.io!

Great tip on the signature demarcation. I was not aware of that and will let folks know. Interestingly, the standard footer does not start with that character sequence. Would it make any difference if it did?

@Nivard, I hear what you're sayin' but many in the group are not very tech savvy and there'll also be several hundred when we're done the migration (from Yahoo). I'm sure they're not quoting the footers on purpose. It's most likely the mail client they're using or some configuration on their side. Getting them to change mailer or understanding and coaching them through configuration changes is beyond anyone's volunteer time on this. "training users" has generally been my last option.

Might be great to have an option to show only the "Unsubscribe" link if that's the legal requirement.

Jeff


Re: Converting MBOX or PST for Groups.io Use? #archive

 

On Fri, Oct 30, 2020 at 06:26 PM, Bruce Bowman wrote:
You will need to get the messages in mbox format.
Specifically, it needs to be mboxrd according to Mark (owner of GIO.)

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Re: Converting MBOX or PST for Groups.io Use? #archive

 

On Fri, Oct 30, 2020 at 07:13 PM, Scott Mohr wrote:
Yahoo has already nuked the archived content for the old Yahoo group.
Yep, that happened on Dec 17 of last year.

All we have is one person who has emails from that group going back 5 years.? He¡¯s able to get me either an MBOX or .PST file of the content.? Anyone have any ideas on how we could make that content available to a Groups.io email group?
You will need to get the messages in mbox format. Once you do, there are several options listed at?/g/GroupManagersForum/wiki/15860? I suggest you read through that and come back with any remaining questions.

Regards,
Bruce
?
--

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Deleting Messages

 

Thanks everyone...I think I'v got a resolution.


Re: Bouncing members

 

On Fri, Oct 30, 2020 at 07:14 PM, Alan Melia wrote:
I see that all the 'bounced' members have Yahoo addresses. Perhaps they only had these for Yahoo groups.
Alan -- That's very common.?Not only did a lot of people get YMail accounts specifically for Y!G and end up not using them, of late Yahoo has been culling those that are inactive. By "inactive," I mean accounts that have not been logged into in the past year. Apparently, a POP or IMAP connection with your mail client does not count as a login. In fact, my own was only recently deleted.

If at the beginning of a month you notice a bolus of Yahoo Mail accounts start bouncing with a "554 mailbox is disabled" error, that's why.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Bouncing members

 

?
Thanks Bruce that confirms things nicely. Leave me to do some more checking with the ''odd'' one. He may have bounced one of maybe two registered addresses. I will remove the non-responders. I see that all the 'bounced' members have Yahoo addresses. Perhaps they only had these forYahoo groups.
?
Best wishes
Alan
?

----- Original Message -----
Sent: Friday, October 30, 2020 9:41 PM
Subject: Re: [GMF] Bouncing members

On Fri, Oct 30, 2020 at 05:29 PM, Alan Melia wrote:
Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.
"Bouncing" means groups.io is sending bounce probes and trying to get the recipient to respond. "Bounced" means it has given up.

See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? for details.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?
Receiving the probe does not clear bouncing status. The subscriber has to respond to it by clicking the link therein, or click on the banner that appears when they log in.

See?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf? for an example of a bounce probe.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?
This sounds like a bug of some kind. Could you send us a screenshot of this?

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


Converting MBOX or PST for Groups.io Use? #archive

 

Team- I¡¯m moving a Yahoo group over Groups.io.? The new listserv is going fine but we¡¯d like to try to make old content from the Yahoo group accessible.? Yahoo has already nuked the archived content for the old Yahoo group.? All we have is one person who has emails from that group going back 5 years.? He¡¯s able to get me either an MBOX or .PST file of the content.? Anyone have any ideas on how we could make that content available to a Groups.io email group?

?

Thank you!

Scott Mohr- IS Manager

Chowchilla Elementary School District

?


Re: turn off footers? #footer

 

Hi Jeff

I would have thought the sensible thing would be to try and train your subscribers to trim replies if they repeatedly quote the footers and no doubt previous replies as well

A lot of this I put down to subscribers using smart phones (or not so smart phones if you know what I mean)

Nivard Ovington in Cornwall (UK)

On 30/10/2020 16:50, Jeff McAffer wrote:
I've been looking all over the settings page and doc but can't find where you turn off the default footer with all the message management links. I see where you can add footer text but not where the "Groups.io Links" can be removed. The footers doc page has good detail on what links are there and what their for but not how to turn them off.
The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply. If footer were all one line or something


Re: turn off footers? #footer

 

On Fri, Oct 30, 2020 at 03:53 PM, Jeff McAffer wrote:
I searched in GMF and while I did find some passing references to "you can't do that", I did not see anything saying why??
Jeff -- At a minimum, every list email must contain an unsubscribe link for legal reasons.

I cannot speak to the rest of the content or why there aren't more configuration options available.

In reading the doc I came across the following

Remove Other Reply Options

Removes links on the website and digest to reply options other than your selected Reply To option.


Does that affect the footer for individual messages?
Yes, but not much.?See also?/g/GroupManagersForum/wiki/5452?

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Bouncing members

 

On Fri, Oct 30, 2020 at 05:29 PM, Alan Melia wrote:
Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.
"Bouncing" means groups.io is sending bounce probes and trying to get the recipient to respond. "Bounced" means it has given up.

See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? for details.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?
Receiving the probe does not clear bouncing status. The subscriber has to respond to it by clicking the link therein, or click on the banner that appears when they log in.

See?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf? for an example of a bounce probe.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?
This sounds like a bug of some kind. Could you send us a screenshot of this?

Regards,
Bruce?

Check out the groups.io Help Center?and?groups.io Owners Manual


Bouncing members

 

Hi all I have read the owners manual on the topic. I makes a distinction between bouncing (blue B) and bounced (red B) members, howeverit does not explain the significance of those terms.

I seem to have 'bounced' members who have accepted a bounce probe after the last recorded bounce. In some cases this was several months ago. Is this because thhe accepted the probe but did not do anything about it?.

I have one member in the list who bounced over a year ago but is in the bouncing list, but not flaged with either a red or blue B, I know he is receiving messages because I see his replies. Is this just a historic status?

I just want to clean up the members ist by removing those who may have changed email address and not deleted that account.

Alan


Re: edited an Imported Yahoo groups database

Dan
 

?
BINGO!? Thanks Bruce, that did the trick.? Now for the backup!
?
I noticed the database came over from YG with it set for members to edit the table as well and changing that did not hurt anything, but it should of course be changed to moderators and group owner.
?
Man, I feel better I appreciate the help.??
?
Thanks for everyone's input...
?
On Friday, October 30, 2020, 12:49:06 PM CDT, Bruce Bowman <bruce.bowman@...> wrote:
?
?
On Fri, Oct 30, 2020 at 12:53 PM, Dan wrote:
?
I have made a huge mistake.
I changed a property of one of the imported databases from yahoo.? This deleted all 125 entries of the column I changed from single line text to paragraph html.
Poof all data disappeared.
Dan -- If that's all you did, change the column Type back to single line text and the data should still be there.

Regards,
Bruce
--

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: turn off footers? #footer

 

On 2020-10-30 9:50 AM, Jeff McAffer wrote:

The challenge is that folks using Gmail (and the like) get reams of duplicate footers in the message history as folks with various mail clients and settings reply.
A common convention that manyemail clients--but far from all--use is that anything after a signature delimiter is omitted when replying. The conventional signature delimiter is "-- " on a line by itself. Notice that there is a trailing space.

You could encourage your members to set their signatures up this way.

In no way is this bulletproof. :-) Yes, it requires each member to change a setting on their side. Yes, this works better if the group is already using the inline quoting style. No, I don't know a good way to get people to switch from top posting to inline quoting. :-)

My signature below uses this delimiter.

--
Christopher Warrington


Re: turn off footers? #footer

Jeff McAffer
 

Thanks for the context @Frances. I misunderstood that doc. Perhaps I had in my mind that "there had to be a way" so I glossed over the doc saying "there isn't a way".? Sorry 'bout that.

I searched in GMF and while I did find some passing references to "you can't do that", I did not see anything saying why? Seems like folks are either using mail to reply etc or the site. In mail they just reply all, in the site the footer doesn't show and isn't needed. Mail users who need to admin their use can just go to groups.io in a browser.?

In reading the doc I came across the following

Remove Other Reply Options

Removes links on the website and digest to reply options other than your selected Reply To option.


Does that affect the footer for individual messages? Seems to identify just the website and the digest. That might help cut down on the size of the footer.

Jeff


Re: Deleting Messages

 

On Fri, Oct 30, 2020 at 01:49 PM, Beth Minahan wrote:
Not sure what you mean by legacy enabled?
Beth -- Basic groups can have various grandfathered features based on when the group was created.?See?/g/GroupManagersForum/files/Groups.io%20features%20%28includes%20legacy%20stuff%29.pdf?for details.

This does not apply to Premium groups.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: Deleting Messages

 

On Fri, Oct 30, 2020 at 01:49 PM, Beth Minahan wrote:
Our group is Premium at this time...not sure we need that, but for now it is.?
It was created at groups.io about a year ago (on Yahoo in about 2000).
Not sure what you mean by legacy enabled?
I have a basic group. However I have features that are no longer available for basic (free) groups since I had it before Mark (Groups.io) made changes to basic groups.

See:
/helpcenter/ownersmanual/1/upgrading-or-downgrading-groups/downgrading-a-premium-or-enterprise-group

and

/g/GroupManagersForum/files/Groups.io%20features%20%28includes%20legacy%20stuff%29.pdf

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


Re: re footer in emails

 

On Fri, Oct 30, 2020 at 06:53 PM, West Coast Compa?eros Staff wrote:

My diagnosis is that the mailto: link (which includes a Subject as well as the
appropriate e-mail address) is not encoding the Subject properly. By hovering
over the link, you can see that the Subject displays actual spaces (and other
special characters) instead of using the proper ASCII codes (%20 etc.).
"Full Featured Digest" from my group (Plain Text Only, Reply To Group, Remove Other Reply Options) contains "Reply To Group" mailto links with %20. Look at your HTML source.


Re: Deleting Messages

 

Our group is Premium at this time...not sure we need that, but for now it is.?
It was created at groups.io about a year ago (on Yahoo in about 2000).
Not sure what you mean by legacy enabled?


Re: edited an Imported Yahoo groups database

 

On Fri, Oct 30, 2020 at 12:53 PM, Dan wrote:
I have made a huge mistake.
I changed a property of one of the imported databases from yahoo.? This deleted all 125 entries of the column I changed from single line text to paragraph html.
Poof all data disappeared.
Dan -- If that's all you did, change the column Type back to single line text and the data should still be there.

Regards,
Bruce
--

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: re footer in emails

 

¿ªÔÆÌåÓý

You do have another option.? In Thunderbird, I see the sender's address in the "From" line.? All I did in this case was to copy that address and paste it into this message as a "Cc:".?? Of course, that doesn't work if you have the sender's address hidden.

Pat H.

On 10/30/2020 3:28 AM, WBennett wrote:

I use the Thunderbird "Reply" function to reply to the group, but unless I know the email address of the sender or have it in my address book, I have to go to my group's membership list to get the address to be able to reply to the Sender.