开云体育

Good morning all.? I received this message in one of the groups I moderate and am not sure what to tell the person who is experiencing this:

"Is anyone else having problems responding to? email from the group? I'm on digest and the 'respond to group' and 'respond to individual' links at the bottom of each email no longer work. I get a pop up box asking me to open a new email account with microsoft or google or one of several other choices. I have to go to 'visit your group on line' to reply. This started about two weeks ago and makes no sense.? "

Does anyone have any ideas?
--
Yvette in Ontario

On Thu, Aug 6, 2020 at 09:50 PM, Cal wrote:

I'll experiment to see what happens with someone who's invited to a subgroup.

If you invite someone to a subgroup and they accept, they are automatically added to the main group. Previously it didn't happen but this change was made around March 2019 and we had to change our plans for Moderators for our subgroups. We had initially intended to allow the subgroup Mods to add members to their subgroup from the pre-approved main group list but as there's as there is no distinction between the privilege of adding or inviting a member, allowing a Mod to invite someone to a subgroup effectively gives them some control over the main group member list.

Andy

Yes, if you invite someone to a sub-group, they will, on accepting,also be added to the main group, if not already a member. But there are deficiences in the way this is handled - although they are joining two groups (main and sub), only one welcome message, and one log record will be created. ?

Jeremy

On Tue, Aug 4, 2020 at 05:29 PM, Mark Berry wrote:

My domain's mail is hosted on Exchange/Office 365.

An off the wall thought.? Have you notified Mark about what you're doing?? He may need to make a tweak related to your domain so that the proper headers are inserted.? I know he's had to do have some people contact him about something similar.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Jim,

Sorry for that confusion. The screen shot reports on a 7/29 message. I don't have the original of that message. The headers in message 33185 are from message 33183. I did put the entire, obfuscated From line in there but it was modified by the system or a moderator.

I was ready to write off that 7/29 message as a fluke but decided to check Valimail one more time. They say that there were two more messages on 8/3, then since posting to this forum, a total of 705 messages from my domain on 8/4 and 8/5. The DMARC failure rate is 97%. So either (a) I don't understand the report, (b) the report is wrong, or (c) 97% of recipients consider groups.io DMARC to be wrong. (See attached screen shot)

Do you use an aggregator? What are they reporting about groups.io, if anything?

Thanks,

Mark Berry

Samuel,

I don't know if that would work, but it's worth a try:

1. Create a "forwarder" email address.
2. Create an FB account with that email, address, set it to only email notifications and group notification ON, plus set it to private account, no friends, and all that stuff.
3. Login to FB with that account, join the FB group, and set the group notifications to ALL.
4. create a .io login for that email address and add it to your group.
5. Setup a rule in that account's mailbox to forward just the FB group notification emails to the .io group.

If it works at all, it may do what you want, maybe with some additional tweaking on FB & group notification settings, and on the forwarding email rule, to ensure only group-related and not FB-account related messages get forwarded. ?

I'd be curious if it does work!

Cheers,
Christos

On Thu, Aug 6, 2020 at 04:50 PM, Cal wrote:

Also, I'm on the 30-day free trial -- which I thought allowed one to try out all the premium features -- but when I go to add people, it says that Direct Add is disabled for the trial period.

Cal -- Yes, two features are not available in the free trial, see???I believe these two were omitted because they could be used to a spammer's advantage (i.e.: set up a free group and shanghai unsuspecting people into it). But Mark has never seen fit to explain this...that's my own conjecture.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Thu, Aug 6, 2020 at 04:50 PM, Ken Kloeber wrote:

in many cases it **seems** to be when a reply included the pics — the original file had a *proper* name.?

I'm sure that can happen, too...if the person replying (or his mail client/server) strips out the file name.?

Generally, whenever groups.io encounters an image in a message that lacks a filename it assigns one using the dummyfile.##.part convention. They all seem to be stored as base64-encoded PNGs...at least all the ones I've investigated.
?
Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

I know some who do and some who don't. Shouldn't the system work for everyone?

Jim

Hi Bruce
Yes this helps a lot. I forwarded the relevant part of your message.

In his mail reader, he should click the "View Source" or "Show Original" or whatever button is available to display the raw message (including the header). Then paste the header of one of the late digests into the analyzer found at?? Whichever server is holding up these late digests is the source of the problem.

He said to thank you and he is going to check the header and use the Google app you linked. He said it happened again but only two copies of a daily digest. The first at 6:07am EDST and the second about two hours later. At this point I think he and I are both pretty certain it's going to turn out to be an email glitch.

tommy0421

Thanks Bruce

in many cases it **seems** to be when a reply included the pics — the original file had a *proper* name.?

Okay, thanks.
I wasn't necessarily wanting to add members to a subgroup and not the main group.? I was wondering if they had to be in the main group first before they could be in a subgroup, or could they just be invited to the subgroup (and then automatically added to the main group).? I'll experiment to see what happens with someone who's invited to a subgroup.

Also, I'm on the 30-day free trial -- which I thought allowed one to try out all the premium features -- but when I go to add people, it says that Direct Add is disabled for the trial period. I'm trying to get funding for the group to be premium, and it kinda defeats the proof-of-concept, if I can't add my whole group at the same time.? What's going on there?

Regarding that one message, the only reason I can imagine is that Valimail made some kind of mistake in parsing the header because the From line shown in your header example, though incomplete, appears that it is structured as "Send On Behalf" as it should be. Note also that?the "d=groups.io" in both the SPF and DKIM block is significant. If GIO were actually sending mail as your domain (and, believe me, Mark has the equivalent of a PhD in Electronic Mail systems and services), it would have "d=[yourdomain.com]" in both blocks.

I wasn't sure regarding your second message about being puzzled so I wanted to note that the part you circled on the image included in your first message actually indicates 0% passing, not 0% failing. That both DKIM and SPF reflect this is incorrect based upon the header you added. I would re-confirm that the header you included is the correct one because it really does not make sense that Valimail would make a mistake like that.
--
Jim

On Thu, Aug 6, 2020 at 11:55 AM, Sharon Villines wrote:

1. How soon after an email address starts bouncing is a notices sent the subscriber?

Sharon -- That depends on whether it was a "soft" or a "hard" bounce. See?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling

Bouncing is an account status, not a subscription status. An account could go into bouncing even if all your group's messages have been delivered, due to problems with delivery of messages from another group.

2. When I go to the Archives I see the messages sorted by Topic (which I never want to see). How do I change this? I forget that I’m being shown only one message in a thread and don’t see many messages. And have to explain this my subscribers on a list that doesn’t allow attachments (like screenshots).

The easiest way is to bookmark the messages view and put that on your bookmarks bar of your browser.

Failing that, the view you get depends on how you got there. Groups.io will "remember" your last view, but otherwise provides no way to set a default.?

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

1. How soon after an email address starts bouncing is a notices sent the subscriber?

2. When I go to the Archives I see the messages sorted by Topic (which I never want to see). How do I change this? I forget that I’m being shown only one message in a thread and don’t see many messages. And have to explain this my subscribers on a list that doesn’t allow attachments (like screenshots).

Sharon
----
Sharon Villines
[email protected]
"Neighbors Talking to Neighbors”
Takoma Park DC and MD

On Thu, Aug 6, 2020 at 07:05 AM, Andy Wedge wrote:

On Premium plans, the Direct Add feature in a subgroup shows you a list of main group members (that are not currently in the subgroup) to select from.

This is also true of any groups on the Basic plan that were grandfathered ().
?
Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Thu, Aug 6, 2020 at 03:32 AM, Bruce Bowman wrote:

I believe if you Invite someone to join a subgroup, and (s)he accepts, (s)he is also added to the main group. If your main group is on the Premium plan, I'm pretty sure?Direct Add behaves the same way.

On Premium plans, the Direct Add feature in a subgroup shows you a list of main group members (that are not currently in the subgroup) to select from.

Andy

Jim,

Thanks very much for taking the time to send that reassuring reply. I will probably just proceed with tightening? the DMARC screws, though I sure wish I understood why that one message got flagged as a failure!

Mark

On Wed, Aug 5, 2020 at 10:20 PM, Cal wrote:

If I invite/add someone, do they also have to be members of the main group, or can they be members of the subgroup only?

I believe if you Invite someone to join a subgroup, and (s)he accepts, (s)he is also added to the main group. If your main group is on the Premium plan, I'm pretty sure?Direct Add behaves the same way.

If you're on the Basic plan, you have to first Invite the person to the main group and then Direct Add them to the subgroup after they accept.

There is no provision within groups.io to subscribe someone to a subgroup while keeping them out of the main group. If you need to do that, you must set up separate groups.

Hope this helps,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

I'm about to add/invite folks to a subgroup.
If I invite/add someone, do they also have to be members of the main group, or can they be members of the subgroup only?