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Re: What are the issues we may face with Direct Adding members?
#direct
On Fri, Jan 10, 2020 at 09:14 AM, starbucksnetwork wrote:
A few months ago, Mark (site owner) said he had hired a company to write a User Manual, but hasn't given any updates. Anyone that's a member of a group has an account.? They won't initially have a password (and really don't need one if they don't want.) As far as Direct Adds (or Invites), you can enter them all at once.? There will be a delay if more than 20, but often only a couple of hours. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: CANNOT EMAIL
Ellen Bourne
Chris update the email wad sent successfully
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Re: Completely edit default messages for invites, direct add, etc
On Fri, Jan 10, 2020 at 11:46 AM, Mike Strange wrote:
I have yet to find a method of stopping the default message appearing; a message that doesn't suit my needs.As has been discussed here several times, that can't be done.? All you can do is add the customized message. The Invite message is another member notice that you have to create. Duane? -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
New owner help please
#howto
Good Evening,
I have just moved over from Rootsweb and it's a massive learning curve. However, I am in love with groups.io. I have had a quick search but can't find what I need. 1. A member has asked about replying when he is on summary mode...."Do not reply to this email. To ... reply to a topic click the subject." But then couldn't see any obvious Reply button."?I note that some of my membership are showing as Summary and some as?Summary [R]? please could someone explain the difference and how the subscriber replies to messages from summary (not that I really understand how he can see what he is replying to from summary mode) 2. A member has reported regarding posting an image that "it only seems to accept jpgs, as I found when I tried a bmp [no error message, just nothing happens]" again I could find nothing about image types that would be accepted and which (if any) would not.? Many thanks for any support you can offer and apologies for the fact you have probably already answered these questions a million times. Best wishes, Sherry Landa Co-owner of [email protected] |
Re: Moderator can't View Member List
#moderators
On Fri, Jan 10, 2020 at 02:12 PM, Sandy Kozinn wrote:
I had a similar problem until I remembered that I couldn't just go to the list, I first had to click on Admin and go to the list from there.? Not everyone (at least in our group) wants their info available to all other members, but it's all there for the Admins.Yes, an important distinction between "directory" and members list. The Admin, Members, is a complete list. Viewable by owner and those moderators with the proper permission. Directory only lists those group members who wish to appear in the directory and only viewable by those who appear in the directory. /g/GroupManagersForum/wiki/Directory-and-Members-List Frances ? -- Moving to Groups.io (without easy transfer)
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Re: Moderator can't View Member List
#moderators
He tried refreshing the member list ¨C still receives an error when he clicks on the ¡°View Member List¡± in an email to add a new member.? I may try adding another moderator and see what happens when they do that action? ?
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Re: Moderator can't View Member List
#moderators
I had a similar problem until I remembered that I couldn't just go to the
list, I first had to click on Admin and go to the list from there.?
Not everyone (at least in our group) wants their info available to all
other members, but it's all there for the Admins.
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Show quoted text
Sandy At 09:42 AM 1/10/2020, you wrote: On Fri, Jan 10, 2020 at 02:17 PM, Janel M Smith wrote: |
Rootsweb on my list
#rootsweb
LINDA MERLE
Hi folks,? some member subscribed herself as the name of my rootsweb list.? So everything was cross posting. On the rootsweb side it went into moderation as my groups.io list is not a member of that list. I was getting 5 emails for every post to Groups.io.....Thought maybe I had done it somewhere in the Settings (or Groups.io is psychic!)? Finally found it.? Removed it.? A few hours later the person added it back.? I found her on the rootsweb list with her real email address and sent her an email, then banned the name of my rootsweb list.? If I migrate another list the first thing I will do is bann the name of the old list to avoid it happening.
Just an FYI... And now we have a rootsweb tag. Linda Merle (Rootsweb refugee) |
Re: Subgroup for your own Moderator's Forum?
#moderators
Frances - thank you for your input, those tips are definitely useful.? However, I was more asking about advice on the concept of using a subgroup for moderator private discussion, than on advice on how to actually perform message moderation.? Particularly, if anyone has found a more preferred way to coordinate your moderators "body of knowledge".? I think a subgroup is a good way to go to do this... just wanted to solicit for any advice before actually going forward with it.
Thank you, Bryan |
Re: Subgroup for your own Moderator's Forum?
#moderators
On Fri, Jan 10, 2020 at 12:45 PM, Bryan Jones wrote:
I'm curious - any advice from those who have multiple moderators and co-owners of your groups, for the purposes of coordinating moderation behavior?? In our case, I'm considering creation of a subgroup that is restricted to moderators/owners, and private, for them to have a private place to discuss, share knowledge, training, etc.? Essentially, modeled after this very Group Managers Forum... just for our group, only.? Some of us have been moderators for ages in our legacy Yahoo group, some of us are brand new to the role and responsibilities.Moderation works well, I think, on Groups.io If a moderator clicks to edit a post that needs moderation, a tag shows on it "claimed by joe blow".? See this wiki page: Overview -?/g/GroupManagersForum/wiki/Message-Moderation How to -?/g/GroupManagersForum/wiki/Approving---moderating-a-message And of course, you can moderate totally by email. Also I should mention you can put a note in a member file - viewable only by moderators. Go to Admin, Members. Choose a member name. That's where you can see email delivery history. But there is a Notes button. That's where it would be. Frances ? -- Moving to Groups.io (without easy transfer)
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Re: CANNOT EMAIL
On Fri, Jan 10, 2020 at 05:45 PM, Ellen Bourne wrote:
Chris what area on membership list and what am I looking forThat depends on what you mean by email information". Check that the address from which your member is sending is the one that is registered with your group/Groups.io. Chris |
Re: What are the issues we may face with Direct Adding members?
#direct
On Fri, Jan 10, 2020 at 10:14 AM, starbucksnetwork wrote:
i really wish there was an operators manual or something.?The GMF wiki is reasonably good operators manual! There is a search box at the top of the page if you can't see what you want from the table of contents. ?/g/GroupManagersForum/wiki/home And if you are just starting a group, see the quick start guide -?/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation Frances -- Moving to Groups.io (without easy transfer)
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Re: What are the issues we may face with Direct Adding members?
#direct
Until you mentioned job hunting, I thought the group was for coffee lovers of Starbucks. :)
Otherwise, Our group is 2,783 membership coming over from GeoCities to Yahoo to GroupsIO.? Since the move, 91 have signed up.? That's not even a full 5% of the old membership.? Thus, this topic has my interest greatly.?? Many of our group's folks are mechanics and not computer savvy.? Sure, they can read emails on their smarty phones and reply, but put them in front of a computer and they become lost. Before the move from Yahoo to GroupsIO, folks asked if the membership needs to just be 'switched' without doing anything on their part.? Without funds, it wasn't possible to do this. Hoping to hear how this goes.? I wouldn't mind entering a few dozen to a few hundred in batches. BMaverick |
Re: How to send GroupOwner+ messages
#howto
#groupowner
On Thu, Jan 9, 2020 at 07:26 AM, Tony Moody wrote:
I'm wanting to send messages to a group, From: the Owner,? implications of which are that replies etc will go to Owner+? and not to my own membership email address.- You can change your display name to Owner if you wish. - You can send a message to an individual member: From the wiki:?/g/GroupManagersForum/wiki/Owner-emails Note to Member / Member Notices
?
You can also send a "note to member" with just the group owner email address. Your personal login email address will not show.
?
Go to Members. Select the member.
Go to +Owner Messages button.
Click Reply.
If Note To Member doesn't come up, change to that from the dropdown list.
BCC yourself or all mods.
Send.
The message will only have the group owner email address.
- You could also create a new email address that hides your identity and post with that. (Create a second account.) Be careful that you don't delete the owner email address. - Be sure that email addresses are hidden in the message archive. See other settings -? Frances ? -- Moving to Groups.io (without easy transfer)
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Re: What are the issues we may face with Direct Adding members?
#direct
On Fri, Jan 10, 2020 at 09:40 AM, Denise Colbert wrote:
We're exploring groups.io to transfer our 1300 strong subscriber list, and I see that there has been a limit imposed on the number of direct adds before you have to wait for approval. Is there a place with more info on the Direct Add process on the whole? If not, I have a few questions...How to do direct add: /g/GroupManagersForum/wiki/Direct-Add-Members 1. See?/g/GroupManagersForum/wiki/20-Invitations-Limit It is an anti-spam security measure. It is fast. ? 2. Yes, members remain if you downgrade to free. In fact, it is recommended that you get premium for a month if you have a large group of members to add all at once. 3. They must register with Groups.io with the email address. But it is automated when you direct add someone. If they don't have an account with that email address, they will get the necessary email that creates it. Check out the help in the wiki.?/g/GroupManagersForum/wiki/home especially logging in - feel free to poach bits! The section on group formation will help with group settings. /g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation Frances -- Moving to Groups.io (without easy transfer)
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Re: Subgroup for your own Moderator's Forum?
#moderators
On Fri, Jan 10, 2020 at 12:45 PM, Bryan Jones wrote:
I'm curious - any advice from those who have multiple moderators and co-owners of your groups, for the purposes of coordinating moderation behavior?? In our case, I'm considering creation of a subgroup that is restricted to moderators/owners, and private, for them to have a private place to discuss, share knowledge, training, etc.? Essentially, modeled after this very Group Managers Forum... just for our group, only.? Some of us have been moderators for ages in our legacy Yahoo group, some of us are brand new to the role and responsibilities.Some groups have a mod's forum - a subgroup. You can hide the group from the main group, if you wish (doesn't show in the menu on the left.) Frances ? -- Moving to Groups.io (without easy transfer)
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Re: Completely edit default messages for invites, direct add, etc
?I have being trying to do the same as the OP, particularly to the Invite message.? The method described in the Wiki page that you linked to does not work, it simply fixes the message in the middle of the default message.
In desperation I believed that by deleting the invite message from the list then going to add new one I would start off with a totally blank form that could complete and lose the default message. I was wrong and to make matters worse to get the Invite message to appear in the message list I had to add something in the optional message box; even a full stop suffices. I have yet to find a method of stopping the default message appearing; a message that doesn't suit my needs. The OPs comment about the Invite option below the optional message box, which doesn't appear to perform any function, hasn't been addressed. |
Subgroup for your own Moderator's Forum?
#moderators
I'm curious - any advice from those who have multiple moderators and co-owners of your groups, for the purposes of coordinating moderation behavior?? In our case, I'm considering creation of a subgroup that is restricted to moderators/owners, and private, for them to have a private place to discuss, share knowledge, training, etc.? Essentially, modeled after this very Group Managers Forum... just for our group, only.? Some of us have been moderators for ages in our legacy Yahoo group, some of us are brand new to the role and responsibilities.
Any better recommendations, or suggestions against doing it that way??? Thank you, Bryan Jones Kenwood-Hybrids group co-owner/moderator |
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