Lloyd,

are there specific file formats that are not allowed?

Not that I know of.

We tried to upload a recording from an iphoneof a business meeting to
a folder in our files section. It would not upload.

The file upload process has been known to choke on individual files that are too large, or a collection of files that are too large. This is a relatively small limit (perhaps 10 to 100 MB) even when ample space remains in the group's storage limit.

Audio and video files can be quite large, depending on the encoding used and duration.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On Wed, Oct 2, 2019 at 04:36 PM, Amy Ivan wrote:

Nowhere can I find a list of members who are "approved" or "pending" next to their name/invite. Does that make sense?

Select Admin>Members from the left-side menu bar. This will bring up your group's members list. There is a blue pull-down menu at top left (looks like a button). Select Pending Approval using this pull-down (if not already selected). If any members are actually in Pending status, they will be listed here. Anyone you find under Members is already subscribed, select Moderators to list Moderators/Owners, etc.

A person can be already subscribed but not have their account confirmed. If that's the case, they will have a blue NC badge next to their Display Name. See the GMF wiki page at?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List?for an excruciatingly detailed explanation of this.
?
Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

Thanks so much for the tips so far. On my invitation page all I ever see is if the invite is "sent" or "accepted". On my members page only the date the person "applied" to be in the forum. We hold classes each month and at the end of that time the "classroom" is cleaned out so that's why people have to receive a new invitation each month. The only reason I know if a particular member is pending is when I get an e-mail from groups.io telling me as much (that's when I was approving them) or seeing it under "activity". But once I did approve these people, I thought they were fine. Except they really aren't approved. The only time I know there is a problem is when they are e-mailing me and telling me they are still pending. Nowhere can I find a list of members who are "approved" or "pending" next to their name/invite. Does that make sense?

On Wed, Oct 2, 2019 at 01:59 PM, Amy Ivan wrote:

1. I don't understand why certain members have to be “approved" to begin with, when they have been invited via e-mail. Why is this extra step coming into play?

If you're using the Restricted method of Spam Control (and that method only), those you have invited do not have to have their subscription approved. They go immediately into your member list, bypassing the Pending stage. As you have astutely noted, you have already invited them, so there's no reason why you shouldn't accept them.

However, if this is a new groups.io account, under certain circumstances their account will still need to be confirmed. This demonstrates that the person actually owns the email address provided and wants to receive groups.io emails.?If you're seeing people in your members list with an NC status badge (and not the Pending queue), that's what's happening. You can resend the confirmation email if necessary by clicking the button at the bottom of their user record.

2. Though I am approving the potential member right away, the “approval” apparently isn’t actually happening. When these members try to join the forum they are told they are still "pending approval".

Those who click on the "Join This Group" button on the group home page (or send a +subscribe message to the group address) are not accepting your invitation. To avoid being placed in Pending, they must respond to the invitation email.

3. When I attempt to "approve" them again, it doesn't matter. Nor will it just let me re-invite them because they are already in the system to be "approved". This requires me to "reject" the pending member and start the whole process again.?

If they're already in the member list as "approved," why are you trying to re-invite them? You might have to send us a screenshot for this one.

Regards,
Bruce?
--
The system Help is your friend.??/static/help

Amy,

1. I think it is odd about having to approve members you invite. I wonder if they are using a different email address than the one you used for the invitation. Or if they aren't accepting the invitation. Of course, they do have to have their first posts moderated. See Spam Control in this page of the wiki.?/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation

2. Check out the Activity tabs in Admin.

3. Not sure about this. If they are approved, they shouldn't be require re-approving. Check out Members in Admin. If it says NuM, it means New User Moderated. See #1 Spam Control.

Frances
--

---

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

开云体育

I had something similar happen to me today. I had someone who I approved membership for write to me on the Welcome email they get when it says they joined the group asking me why it says they are still?pending membership. Their membership shows up on my membership list as a member and they got the welcome letter. ? ? ? ? ?

Tim, I don't believe there is anyway to do it in advance. However, you can set a thread to moderate. Go to the message, click on the down arrow beside the author's name and date. Click on Moderate Topic. You can also Lock Topic. But likely it is moderate you want.

Frances
--

---

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

Is there any way to filter messages sent to a group so that if the subject or body contains a certain phrase or name that topic can be automatically moderated?

We have a group that we would prefer that certain topics or companies products NOT be discussed. We would rather not have all messages moderated since it creates a lot of work for the group's moderators.

Thanks in advance,

Tim

On Tue, Oct 1, 2019 at 02:09 PM, J White wrote:

Duane, are you saying that reinstating/inviting back a member/subscriber who was "removed" reactivates their old profile info and connects them to their original account, as long as they use the same email address?

I just did some testing, and the answer is no.

The renewed subscription does reconnect to old content, including files, photos and messages. However, any group profile is lost during the remove/resub cycle, replaced with the generic account profile found at?/account?page=profile&member_info_id=0

Our group has three membership requirements: submit an application, create a group profile, and add a referral record to the group database.

The application is submitted and approved before a person is accepted as a group member.
The other two tasks (group profile and database record) are only possible after they've been activated as a member.

If they do not complete these tasks within a timeframe, I want to be able to SUSPEND their account until they finish. Until they comply, I do not want them to have the privilege of being able to access messages, files, member contact info, or receive emails to their inboxes.?

As has previously been discussed in this thread, there is currently no provision in groups.io to suspend someone's subscription. The person's account is a separate thing entirely.

Some have been members since 2005 -- do you know if removal changes their "start date" to their reinstatement date?

The start date in their member record is indeed updated to the date of reinstatement.

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

Duane, are you saying that reinstating/inviting back a member/subscriber who was "removed" reactivates their old profile info and connects them to their original account, as long as they use the same email address? Our group has three membership requirements: submit and application, create a group profile, and add a referral record to the group database.

The application is submitted and approved before a person is accepted as a group member.
The other two tasks (group profile and database record) are only possible after they've been activated as a member.

If they do not complete these tasks within a timeframe, I want to be able to SUSPEND their account until they finish.
Until they comply, I do not want them to have the privilege of being able to access messages, files, member contact info, or receive emails to their inboxes. But once they do, I want to be able to reactivate their account and not have lost their profile (if they had completed one).

For long-time migrated-over members, these requirements are new and we still expect them to comply so we are all vetted the same way and on the same page going forward. I don't want to Remove them, just Suspend them. Some have been members since 2005-- do you know if removal changes their "start date" to their reinstatement date?

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Hello,

I'm new to the forums. When I reply to someones message, how do I know it was sent? I don't see it on the thread with the other messages. Is that because I pressed "reply to sender" and not "reply to group?" Should I get a confirmation email?

Thanks!

Sarah,

Have you tested the email addresses directly from an email client? Meaning
not group.io, but a normal account somewhere. Usually when I see a 550,
there is a wrong char in the address somewhere.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org

It's a new fall term, and we've got new members, so we've sent out a handful of new invitations. The mail.com and gmail.com all worked fine, but we have exactly two new members with hotmail addresses, and both of those are reported as Failed 550.? (e.g. Failed - 550 5.5.0 Requested action not taken: mailbox unavailable. [DB5EUR03FT029.eop-EUR03.prod.protection.outlook.com])

Since we have exactly two, that's not enough to necessarily establish a pattern. It could be coincidence that they're both hotmail addresses, or it could not.

1. Is anyone else having trouble with hotmail addresses? And, these failures are *immediate* so it's something quite at their source.

2. Given that this is happening, if I decide to pay for the month just to be able to manually add the addresses myself as the group owner, would getting around the invitation problem likely protect me from regular message delivery problem, or is this the sign of annoyingly bad things to come, even if the members were somehow subscribed?? :)

Our group isn't necessarily the most tech savvy bunch, but I'm going to see whether these two members are able to go to the website themselves and apply to join the group and see what happens. Maybe initiated on their end will also circumvent the problem.

Thanks for any thoughts/comments on this!
Sarah.

Group Managers Forum subscription reminder #admin

When:
Tuesday, 1 October 2019

Description:

This is your monthly subscription reminder for the Group Managers Forum. We are glad you joined our group.

• Our GMF Group's web resources are open and public. Our Messages archives and Wiki are viewable and searchable by non-members. GMF message archives are indexed by major search engines. Unfortunately, due to Groups.io restrictions, you must be a member of GMF and logged in to access our Files and Photos sections.

• We expect members to post and act responsibly. Please respect your fellow members' time and attention: strive to be clear, concise and courteous. Our subject matter naturally includes matters of opinion; if you happen to disagree with another member please do so without being rude. Personal attacks are not allowed. Solicitations are off topic and will be deleted without comment. Listing your groups in your signature is perfectly acceptable, but just make sure there's also on-topic content in your post.

• Attachments are allowed and the judicious use of screen shots and other illustrations is encouraged!

• All messages sent to GMF are moderated. This is done to avoid malicious attachments, spam, off-topic messages, and messages from spoofed or compromised mail accounts. Despite these measures, be aware that the bad guys are clever so there's no guarantee that we'll always succeed; you are encouraged to be vigilant against any and all threats arriving via email. Your GMF moderators make no guarantees regarding the safety of emails arriving from this or any other Groups.io address.

• We are always looking for suggestions from our members to make this group better for all. Feel free to address any questions, comments, or concerns directly to the group moderators via email to [email protected].

GMF Mission Statement:

We strive to be a resource of the highest quality for owners and moderators of Groups.io groups. We allow as much information as possible from our group to be accessed by visitors! Would you like to be a better Groups.io group owner and/or moderator? Would you like to see even more improvements in Groups.io groups? We discuss our experiences as both group owners and moderators, share ideas for promoting and customizing the content areas, and offer various techniques for managing groups.

To send a message to the members of this group, simply send email to [email protected].

If you do not wish to belong to GroupManagersForum you may unsubscribe by using the link in the footer of this (or any) message, or by sending an email to [email protected].

To see all of your group subscriptions, go to .

We thank you for your interest and for your contributions.

Shal, Founder & Owner
David, Owner
Duane, Owner
Bruce, Moderator
Latest revision: 2018-10-16

Reminder: Group Managers Forum subscription reminder #admin

When: Tuesday, 1 October 2019

View Event

Description:

This is your monthly subscription reminder for the Group Managers Forum. We are glad you joined our group.

• Our GMF Group's web resources are open and public. Our Messages archives and Wiki are viewable and searchable by non-members. GMF message archives are indexed by major search engines. Unfortunately, due to Groups.io restrictions, you must be a member of GMF and logged in to access our Files and Photos sections.

• We expect members to post and act responsibly. Please respect your fellow members' time and attention: strive to be clear, concise and courteous. Our subject matter naturally includes matters of opinion; if you happen to disagree with another member please do so without being rude. Personal attacks are not allowed. Solicitations are off topic and will be deleted without comment. Listing your groups in your signature is perfectly acceptable, but just make sure there's also on-topic content in your post.

• Attachments are allowed and the judicious use of screen shots and other illustrations is encouraged!

• All messages sent to GMF are moderated. This is done to avoid malicious attachments, spam, off-topic messages, and messages from spoofed or compromised mail accounts. Despite these measures, be aware that the bad guys are clever so there's no guarantee that we'll always succeed; you are encouraged to be vigilant against any and all threats arriving via email. Your GMF moderators make no guarantees regarding the safety of emails arriving from this or any other Groups.io address.

• We are always looking for suggestions from our members to make this group better for all. Feel free to address any questions, comments, or concerns directly to the group moderators via email to [email protected].

GMF Mission Statement:

We strive to be a resource of the highest quality for owners and moderators of Groups.io groups. We allow as much information as possible from our group to be accessed by visitors! Would you like to be a better Groups.io group owner and/or moderator? Would you like to see even more improvements in Groups.io groups? We discuss our experiences as both group owners and moderators, share ideas for promoting and customizing the content areas, and offer various techniques for managing groups.

To send a message to the members of this group, simply send email to [email protected].

If you do not wish to belong to GroupManagersForum you may unsubscribe by using the link in the footer of this (or any) message, or by sending an email to [email protected].

To see all of your group subscriptions, go to .

We thank you for your interest and for your contributions.

Shal, Founder & Owner
David, Owner
Duane, Owner
Bruce, Moderator
Latest revision: 2018-10-16

On Mon, Sep 30, 2019 at 01:23 PM, Bob Bellizzi wrote:

What page did you link to that showed that? information about it not working.

The wiki page of information, here on GMF.? /g/GroupManagersForum/wiki/Facebook-Integration

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions