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Re: unauthorized people joining my groups
On Mon, Sep 23, 2019 at 03:08 PM, Sugar Lopez wrote:
Sugar -- To keep people from joining without authorization, you?must?use the Restricted Membership method of Spam Control. Look for that block in your group settings and tick the first box. As for not receiving a notification, open your record in the group Member List and examine the Notifications block. If the checkbox labeled "Email when a member joins/leaves this group" in unchecked, that's your problem. Failing that, click the Email Delivery History button to see if the notification has bounced, or look in the spam/junk folder of your email client to see if it landed there. Hope this helps, Bruce --? The system Help is your friend.??/static/help |
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Re: Profile
Ellen, What should my profile state along with moderator etc. There is no requirement that you state anything in your group Profile, nor even that you make it available to group members. You might want to use your group Profile to tell them some things (such as the fact that you own or moderate the group), but that's purely voluntary. Choosing what to say there should be guided by the nature of your group and its members -- what do you think they need to know about you, and what would you like them to know about you. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Locked topic not locked
#lock
Dave, And not being familiar with hashtags, did I just goof up by putting the 'lock' hashtag on my original question, thereby locking THIS topic? No. It would only do that if a GMF moderator had checkmarked that option for #lock. We haven't, and if we did we would probably also make the hashtag Use by Mods Only rather than allowing members to inadvertently lock their own topic. In other words, the name of the hashtag doesn't define its function. Only mods (who can edit the hashtag's options) define their extra functions. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Locked topic not locked
#lock
On Mon, Sep 23, 2019 at 12:53 PM, David Grimm wrote:
How did this happen? Just had someone post a reply to a message in a topic I locked a month ago.?David -- The answer to your question is actually quite involved, but the bottom line is that "subject lines" and "topics" are not the same thing. In groups.io, a "subject line" is a string of characters, while a "topic" is just a number. Topics can be locked, but subject lines cannot. How a message gets assigned to a topic depends on when it is posted, and whether it comes in via email or online, in addition to whether it shares the same subject line. For example, let's say that someone in your group started a topic with the subject line of "Hello." For whatever reason, at some point you lock that topic. Is it your intent that every message with "Hello" in the subject line will forever after be rejected, until the end of time? Such an algorithm for message threading would soon create its own problems. If an incoming email contains threading information ("reply-to" info in the header), this can still be used to head things off. If not, the groups.io threading algorithm looks for a post with a "matching" subject line over the past 2 days (30 days if the subject line begins with "Re:" or other known reply indicator). If it finds none, an email with no reply-to information starts its own topic. The assumption here is that although the new message may have the same subject line as a previous topic -- locked or not -- this was probably just a coincidence. Online, things are different, although not necessarily more straightforward. If you're reading a message in a locked topic online, there is no Reply button. But it is possible to "reply" to a locked topic online using the New Topic button, followed by entering the same subject line as the existing message. In that case, groups.io assumes the subscriber is actually starting a new topic because, well, he clicked on a button that said so.? More details at?/g/GroupManagersForum/wiki/Avoiding-threading-topics---threading-algorithm Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Locked topic not locked
#lock
On Mon, Sep 23, 2019 at 12:20 PM, David Grimm wrote:
did I just goof up by putting the 'lock' hashtag on my original question, thereby locking THIS topic?No, not unless the hashtag is set to Locked as part of the setup (which it's not here.) Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Locked topic not locked
#lock
Dave,
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How did this happen? Just had someone post a reply to a message in a topic I locked a month ago. Both the OP and the reply-er are unmoderated and the post just appeared this morning. ?
Look in the Topics view of your group's Messages page to see the new message is actually in the locked topic, or started a new topic.
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One of the weaknesses of locking (or moderating) topics is that it is so easy for a member to just create a new one by making a minor adjustment to the Subject text. Or by using the New Topic function in the group's web pages (even if they copy/paste the original Subject text).
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Or, given that a month has elapsed, that is the time limit of the Subject matching algorithm when the received message does not contain either the In-Reply-To or References header field. Some email interfaces don't generate those fields even when the user chooses the Reply function.
Even if for some really strange reason the reply was sent before the topic was locked on August 22 and held up by some quirk of earthlink (the reply-er's email service) shouldn't it have been blocked by the lock on the topic? ?
Yes.
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I don't think that's what happened.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Messages to +owner being wrongly routed to the whole group
Peter, (either or - we don't know which), I think we do know that it is . That's what the evidence says to me, GMF #18774. Knowing which may help those trying to get it fixed at the source, but I don't think it makes any material change to your case for what Groups.io should do. I would still prefer a solution that doesn't involve changing the command convention for everyone. But I don't know what that would be. Among the examples I examined I think there were some that did not contain an original To field or other hint to what the original command might have been, so there may not be a reliable way for Groups.io to "patch around" the problem when messages are delivered through synchronoss. I'm still of the opinion that affected members can triage their use of email commands (by using the webmail interface) and affected groups can triage members that don't by moderating them. This question has not surfaced in the prior five years of Groups.io's operations. Which makes me wonder if it was always a problem, but unrecognized / unreported (in GMF), or if synchronoss recently broke something? Does anyone have a back history of this affecting their groups? Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Junu Kim
Bruce
Shal Farley
Duane