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Re: Upgrading from a Free account to the next level paid account
#howto
An owner of my group tried to upgrade our group however an warning popped up saying they are not a "payor"
I set a group up for my son's school and the office wants to pay for an upgrade. |
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Re: Is the system down?
Peter, I have noted that various members of our group and one pending member have '? attempted to send messages...' but they've not been received - either by email or in Topics. For the pending member the reason is clear: he/she is not (yet) a member. For the others the reason should be stated in the Activity log as part of the "attempted to send" entry. If their attempts are listed as Non-member then most likely they sent from an email address that is different than the one subscribed to your group. ? This has only occurred over the last two or three days and I wonder if something is wrong? If there were you probably wouldn't have log entries to show for their attempts. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Replying From the Owner Email
Marcio,
What Chris said about using the activity log entry is only true of +owner messages from members. Those from non-members are logged, but without a stored copy of the message that you could reply to. What I often do is reply from Thunderbird using my own email address, but set a "Reply-To" field with the group's +owner address. You can do that in the same way you add a CC or BCC address. Depending on your email service, you may be able to create an "account" within your email address which has the group's +owner email address. With Gmail or Yahoo Mail you'll be required to prove that you are authorized to use that address - they'll send a confirmation email to it. That could startle your co-owners/mods, so you might want to warn them if you attempt this. I've stopped using this technique though because it is technically "spoofing" (even if legitimately done) and many email services are getting very touchy about displaying or even delivering spoofed messages to their users. So while this worked perfectly in a less paranoid world, it may not work so well now. Come to think of it, I'm not sure if Gmail or Yahoo still allows you to set up such a spoof. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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re deleting photos
¿ªÔÆÌåÓýBack at the end of May we had a discussion about my problem when deleting photos, that the one I clicked to select didn¡¯t open up, but the next one or even further along opened instead. I hoped at the time it was a temporary glitch but I just tried again and it is exactly the same, so I have sent it on to Mark. ? This question I am asking may be the result of deleting photos¡ Now that the search function is fixed, I have been looking at some of the old messages and see at the bottom of some ¡°edited on such and such a date¡±. ? ? As I would not have been editing these messages at all, I am assuming that I must have deleted the photo which had been inserted or attached to that message as there is no longer any image in the body of the message¡ is this assumption correct? Or is there some other reason? ? Thanks Win |
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Re: Is the system down?
Hi
It looks fine - your message got through to me. There is an URL for site status -? Frances PS I notice it isn't https - some browsers might have trouble with the URL. -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: FAIL: email posting to group
On Thu, Aug 8, 2019 at 02:04 AM, Jonesy W3DHJ wrote:
groups.io servers are hosted by Linode. Your VPS provider firewalled Linode's IP-address range including [45.79.81.153]. Ask your VPS support why, not groups.io's. |
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Re: FAIL: email posting to group
On Wed, Aug 7, 2019 at 06:04 PM, Jonesy W3DHJ wrote:
More than a week ago I sent an email from my gmail account to supportMark was on vacation last week, so he's likely busy catching up this week.? It looks to me like your email service isn't connecting to groups.io properly.? Have you tried to send a message lately? Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: FAIL: email posting to group
Jonesy, I received the following response?Your request (9428) has been received and is being reviewed by our support staff. Mark was on vacation last week, it is possible he hasn't caught up.
That indicates some kind of protocol error during your email service's attempt to deliver the messages. There may be no way to diagnose that without access to the detailed logs of your outbound server and/or Groups.io's inbound server. Between my last successful email post and the current failures my This suggests that there is some seemingly inconsequential difference in how his new server is configured, but one that happens to matter in connecting to Groups.io. The timeouts in the protocol stack perhaps?
How would he have operated an outbound mail server without one before? Or maybe you mean he was using one that belonged to the Atlanta CoLo? So another possibility is that Groups.io's attempt to authenticate the new sending server is taking too long, or failing in a way that is hanging the protocol. ?
I don't know any internals, but wouldn't expect Groups.io to be using any unusual email protocols or authentication techniques. Something as simple as having the SPF records set up wrong for the new server would likely cause more visible problems sending to other destinations.
That makes sense, and is in a way reassuring: there's nothing especially different about posting to that group than any other or to support. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: asking a question [about Reply To sender]
Marie,
?
is there a way to set a group to reply to sender? ?
Yes. In the Message Policies section of your group's Settings page, change Reply To from Group to Sender. Then scroll to the bottom of the page and click the blue Update Group button.
?
Members that reply using the group's web pages will see the difference on all messages;? but for members that reply by email the change will affect their replies to new messages but not messages which have already been sent.
?
Shal
?
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: How to resubscribe someone who was unsubscribed for "marking spam"
Bob,
The best way is for the member to resume his/her subscription using the link that was emailed to him/her. This preserves all of his/her subscription settings as well as his/her ownership connection to content he/she uploaded or posted. I don't have any Premium groups at the moment, so I can't help you with questions about the Past Members list. I would hope that if you can do something from that list it would also "resume" his/her subscription, rather than create a new one. If they re-join, or you Invite or Direct Add them I'm not sure that new subscription would automatically re-connect to their prior content or settings. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Group denied?
Gerald Boutin
On Tue, Aug 6, 2019 at 10:44 PM, poikaa3 wrote:
??? I have started a new groups.io for the SONY short wave receiver the SW55....? Usually this does not take long but when I checked my email I was taken aback that it was denied! Here is a copy of the email....Rod, If you are saying that the group is not for advertisement of goods or services, then report your concerns via email to support at groups dot io? If that is the purpose of the group, then it would seem you need to continue to look elsewhere. -- Gerald |
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Brooke Brooks
Shal Farley
Frances
Lena
Duane
Marie Kathryn Casalaspro
