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Date

Re: Is the system down?

 

Hi

It looks fine - your message got through to me.

There is an URL for site status -?

Frances

PS I notice it isn't https - some browsers might have trouble with the URL.
--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


Is the system down?

 

I have noted that various members of our group and one pending member have '? attempted to send messages...' but they've not been received - either by email or in Topics.
This has only occurred over the last two or three days and I wonder if something is wrong?
--
Peter


Replying From the Owner Email

Marcio
 

¿ªÔÆÌåÓý

Hi,
A while ago I've asked quite a similar question so at first it may look like the same, but it isn't :)
I'm trying to find out how do I can reply using the Owner email. That is, if someone sends a message to the Owner email, they'll expect a reply from the Owner email, not from my personal one, isn't it?
Here's the problem. Using Thunderbird, apparently I can't answer with something different than my own email. So is there a way of doing it?
I'm ok with it even if it has to be done through the web interface, and I have a feeling that we have such possibility. Trouble is, I can't remember where I would go to see these messages.

As always, thanks for any and all help.

Cheers,
AKA Starboy

Sent from a galaxy far, far away.


Re: FAIL: email posting to group

 

On Thu, Aug 8, 2019 at 02:04 AM, Jonesy W3DHJ wrote:


Diagnostic-Code: X-Postfix; connect to
.? ? ? ? ? ? ? ? ? ? ? ? ?lb01.groups.io[45.79.81.153]:25:
.? ? ? ? ? ? ? ? ? ? ? ? ?Operation timed out
groups.io servers are hosted by Linode. Your VPS provider firewalled Linode's IP-address range including [45.79.81.153]. Ask your VPS support why, not groups.io's.


Re: FAIL: email posting to group

 

On Wed, Aug 7, 2019 at 06:04 PM, Jonesy W3DHJ wrote:
More than a week ago I sent an email from my gmail account to support
Mark was on vacation last week, so he's likely busy catching up this week.? It looks to me like your email service isn't connecting to groups.io properly.? Have you tried to send a message lately?

Duane
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Re: FAIL: email posting to group

 

Jonesy,


I received the following response?
Your request (9428) has been received and is being reviewed by our support staff.

Mark was on vacation last week, it is possible he hasn't caught up.

.? ? ? ? Final-Recipient: rfc822; [email protected]
.? ? ? ? Original-Recipient: rfc822;[email protected]
.? ? ? ? Action: failed
.? ? ? ? Status: 4.4.1
.? ? ? ? Diagnostic-Code: X-Postfix; connect to
.? ? ? ? ? ? ? ? ? ? ? ? ?[45.79.81.153]:25:
.? ? ? ? ? ? ? ? ? ? ? ? ?Operation timed out

That indicates some kind of protocol error during your email service's attempt to deliver the messages. There may be no way to diagnose that without access to the detailed logs of your outbound server and/or Groups.io's inbound server.

Between my last successful email post and the current failures my
ISP has moved from one CoLo (in Atlanta) to another (in Las Vegas).

This suggests that there is some seemingly inconsequential difference in how his new server is configured, but one that happens to matter in connecting to Groups.io. The timeouts in the protocol stack perhaps?

And, he obtained a new (his first) IPv4 assignment:

How would he have operated an outbound mail server without one before? Or maybe you mean he was using one that belonged to the Atlanta CoLo?
So another possibility is that Groups.io's attempt to authenticate the new sending server is taking too long, or failing in a way that is hanging the protocol.

?
There should be no blacklist problems, and "we" have seen no
issues with email otherwise.

I don't know any internals, but wouldn't expect Groups.io to be using any unusual email protocols or authentication techniques. Something as simple as having the SPF records set up wrong for the new server would likely cause more visible problems sending to other destinations.

Additionally, sending this email request to [email protected] from my VPS
via my ISP failed in the same manner as the posting example above.

That makes sense, and is in a way reassuring: there's nothing especially different about posting to that group than any other or to support.

Shal


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Re: asking a question [about Reply To sender]

 

Marie,

?
is there a way to set a group to reply to sender?
?
Yes. In the Message Policies section of your group's Settings page, change Reply To from Group to Sender. Then scroll to the bottom of the page and click the blue Update Group button.
?
Members that reply using the group's web pages will see the difference on all messages;? but for members that reply by email the change will affect their replies to new messages but not messages which have already been sent.
?
Shal
?

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asking a question [about Reply To sender]

 

is there a way to set a group to reply to sender?? thank you in advance


FAIL: email posting to group

Jonesy W3DHJ
 

More than a week ago I sent an email from my gmail account to [email protected]?
to report that my attempts to post from my groups.io subscribed email address was
no longer working.

I received the following response?
Your request (9428) has been received and is being reviewed by our support staff.
I've heard nothing further via that route.
Here below is my problem and some "environmental" information (as contained
in my first email):

I am unable to post via email.
In the recent past I _was_ able to.
I _do_ receive all postings to the group.
I post VERY infrequently -- I see my last successful
email post was on? 09/10/18
?
The group is [email protected]? ?-- currently my only groups.io group.
I am signed up as <mailserver@...>? -- the userid my ISP requires
for all my outbound email.? I have an inbound, wildcard email
account -- so any-thing-you-can-think-of@... comes to me.
?
So, I (try to) post to the group via email
thus:
.? ? ? ? From? ? : Jonesy W3DHJ <mailserver@...>
.? ? ? ? Reply-To: Jonesy W3DHJ <W3DHJ@...>
.? ? ? ? To? ? ? : NM VHF <[email protected]>
?
and the email eventually bounces
with:
?.? ? ? ?X-Postfix-Sender: rfc822; mailserver@...
?.? ? ? ?Arrival-Date: Fri, 19 Jul 2019 20:28:48 +0000 (UTC)
?
.? ? ? ? Final-Recipient: rfc822; [email protected]
.? ? ? ? Original-Recipient: rfc822;[email protected]
.? ? ? ? Action: failed
.? ? ? ? Status: 4.4.1
.? ? ? ? Diagnostic-Code: X-Postfix; connect to
.? ? ? ? ? ? ? ? ? ? ? ? ?lb01.groups.io[45.79.81.153]:25:
.? ? ? ? ? ? ? ? ? ? ? ? ?Operation timed out
?
Thinking the Reply-To: was an "issue", I tried WITHOUT the Reply-To:
?
? ? ? ? From? ? : Jonesy W3DHJ <mailserver@...>
? ? ? ? To? ? ? : NM VHF <[email protected]>
?
... and received the same FAIL.

Between my last successful email post and the current failures my
ISP has moved from one CoLo (in Atlanta) to another (in Las Vegas).
?
And, he obtained a new (his first) IPv4 assignment: 45.13.64.0/22
?
Here are the outbound MTA's for my ISP (K&T Host):
?
.? Server name: outbound00.knthost.com
.? Server IP: 45.13.64.13
?
.? Server name: outbound01.knthost.com
.? Server IP: 45.13.64.14
?
There should be no blacklist problems, and "we" have seen no
issues with email otherwise.
?
Additionally, sending this email request to [email protected] from my VPS
via my ISP failed in the same manner as the posting example above.
?
Where to look for the "issue"?

Regards,
Marvin Jones (Jonesy)
?




Re: How to resubscribe someone who was unsubscribed for "marking spam"

 

Bob,


How to resubscribe someone who was unsubscribed for "marking spam"
The best way is for the member to resume his/her subscription using the link that was emailed to him/her. This preserves all of his/her subscription settings as well as his/her ownership connection to content he/she uploaded or posted.

I don't have any Premium groups at the moment, so I can't help you with questions about the Past Members list. I would hope that if you can do something from that list it would also "resume" his/her subscription, rather than create a new one. If they re-join, or you Invite or Direct Add them I'm not sure that new subscription would automatically re-connect to their prior content or settings.
Shal


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How to resubscribe someone who was unsubscribed for "marking spam"

 

Is it possible to somehow move a subscriber from the Past Members' List back to the current Members' List
or must I direct subscribe them again
And, if I resubscribe them, will there be a conflict because they are already in the Past list?
--

Bob Bellizzi


Re: Group denied?

Gerald Boutin
 

On Tue, Aug 6, 2019 at 10:44 PM, poikaa3 wrote:
??? I have started a new groups.io for the SONY short wave receiver the SW55....? Usually this does not take long but when I checked my email I was taken aback that it was denied! Here is a copy of the email....

Your group has been denied

[email protected] Notification <[email protected]>

11:21 AM (9 hours ago)
? ?
to me

Hello,

This is an automated message. Your group [email protected] has been denied. The reason is that groups that are just advertisements for goods or services are not permitted.

The Groups.io Team

?? This group was to be formed to get away from the restrictions recently found on the Yahoo groups and I have transferred several groups already in the same manner. Maybe I should try again seeing this was from an automated part of groups.io

any suggestions?? Thanks Rod

Rod,

If you are saying that the group is not for advertisement of goods or services, then report your concerns via email to support at groups dot io?

If that is the purpose of the group, then it would seem you need to continue to look elsewhere.

--
Gerald


Re: #howto #reply-to-group #reply-to-group #howto

 

@Shal

Thank you for the speedy, detailed reply. We will experiment and report back.

Theo


Re: Group denied?

 

Maybe use the name "SonyICF-SW55Owners"?? Unless it is just an ad...

Duane
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Group denied?

 

??? I have started a new groups.io for the SONY short wave receiver the SW55....? Usually this does not take long but when I checked my email I was taken aback that it was denied! Here is a copy of the email....

Your group has been denied

[email protected] Notification <[email protected]>

11:21 AM (9 hours ago)
? ?
to me

Hello,

This is an automated message. Your group [email protected] has been denied. The reason is that groups that are just advertisements for goods or services are not permitted.

The Groups.io Team

?? This group was to be formed to get away from the restrictions recently found on the Yahoo groups and I have transferred several groups already in the same manner. Maybe I should try again seeing this was from an automated part of groups.io

any suggestions?? Thanks Rod


Re: Files

 

On Tue, Aug 6, 2019 at 01:43 PM, Bob Brockish wrote:
Is there a setting to cause files attached to messages to be stored, automatically or manually, in the ¡°files¡± area?
Bob -- There is no such setting.

It would be very handy if there was an Emailed Files folder, similar to what we already have for Emailed Photos. Lacking that, you can set up such a folder in the general Files area; you can even give it the same name. But you will have to download/extract such files from each message yourself followed by uploading them there manually.

I hope this helps, but it probably doesn't.
?
Bruce
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Files

 

¿ªÔÆÌåÓý

Is there a setting to cause files attached to messages to be stored, automatically or manually, in the ¡°files¡± area? Bob

?

R.F. Brockish

Louisville, Colorado

¡°Courtesy is the sister of Charity¡±

¡­.. St. Francis of Assisi

?


Re: Change group name, URL? #displayname

 

On Tue, Aug 6, 2019 at 09:11 AM, Samuel Gerstin wrote:
Hello, is it possible to change the group name and URL (free version)?
Sam --?You asked this same question on May 29. The answer is still yes, with caveats.?

Our group has decided that our current name/URL is a misnomer.? Internally we now refer to the new group name, but I would like to officially change it if at all possible
The GMF wiki is a good resource for this and other Frequently Asked Questions. See?/g/GroupManagersForum/wiki/Renaming-a-Group?for details of how to do it, along with several potential impacts that you and your subscribers may not have considered.

Regards,
Bruce?
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The system Help is your friend.??/static/help


Change group name, URL? #displayname

 

Hello, is it possible to change the group name and URL (free version)?

Our group has decided that our current name/URL is a misnomer.? Internally we now refer to the new group name, but I would like to officially change it if at all possible

Many thanks


Re: Yahoo Group Transfer Status #transfer

 

On the Yahoo groups transfer page, "archives" means existing emails.

You have to pay for a year of Premium to get it done, though, at $110. I'm not aware of any "manual" way to transfer existing messages.

More information at?/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

Hope this helps,
Bruce
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