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Shai, our group has panelist-led discussions. The topic is sent by the panelists to the group. The members will 'reply all' in order for the panelists to respond personally, if need be.

I appreciate your advice. I will check into it.

Paula

Thanks, Bruce. I will ask her.

Paula

On Mon, Jul 22, 2019 at 11:35 AM, debbie wrote:

Wasn't there once a setting in to get one's own messages in gmail or not? I searched profile settings and can't find it now!

?

Thanks,

?

Debbie

/account?page=prefs
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Gerald

I have edited several of our members names today, so I can distinguish one member from another that have the same first names. I cannot find under Admin/Activity that I did any of the name editing, nor did I find anything under the Activity History for me as the owner/moderator

Don

Chris,

Thinking about it what you have seen as a result of any tests you have
done on shalstest /may/ not have given you a complete picture.

Probably not, but what it did show me was alarming enough.

What I did: signed in as an owner of shalstest I found one of my other subscriptions, a member not mod or owner, and edited his Display Name. Then I went to the group's Activity page and looked in the All Activity tab. Top on the list was an entry matching the time of my action, but stating the wrong action.

Looking now I see that same entry (11:39 am on 7/21) shows in the Moderator Activity tab, the Activity History tab of the member's subscription page, and in the Activity History tab of the moderator's subscription page.

All stating the wrong action. In fact an impossible action as the subject member, as a /member/, has no Moderator permissions to have changed.

Shal


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On Sun, Jul 21, 2019 at 06:38 PM, nobe wrote:

Does anyone know how to "unban" an email?

To unban a subscriber, log into groups.io, go to your group (/g/GROUPNAME)?and select Admin>Members from the left-side menu bar. Pull down the blue Members menu at top-left of the resulting page and select Banned from the list of values. Now tick the checkbox next to the person you want to unban, scroll down to the bottom and select "unban" from the Actions menu.

Actual email messages cannot be banned, and therefore cannot be unbanned. If you've reported a message as inappropriate, there is no way to withdraw the report; if you've deleted a message from the message archive, there is no way to retrieve it.

Hope this helps,
Bruce
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Does anyone know how to "unban" an email?

[subject line enhanced by moderator]

On Sun, Jul 21, 2019 at 07:51 PM, Shal Farley wrote:

It /does/ appear, but misrecorded in the log. It shows as having changed the members moderator privileges - which I certainly did not do! That's a bug I'll report to support.

Shal; thanks for that. Not long after I sent my original message I did a hashtag search on activitylog in beta.

It was quite revealing: have a look at from last autumn, followed by . Clearly it is not a new problem, but IMHO Mark's post in the second topic is actually incorrect.? Having done some more playing around? I think Tom's post #18150 (in the first cited topicabove) seems to be the best summary of the situation.

I did some fiddling on your test group yesterday (as you may have spotted!) but failed to understand the significance of what I was seeing. I have done a bit more on the group I moderate before sending this post? and found from your group (a) a moderator changing another moderator's D/N triggers an entry in the latter's Activity History (not the Activity Log) and from my "own" group (b) a moderator changing a subscriber's D/N does not trigger an entry anywhere, which seems to be consistent with the findings Tom reported in his beta post.

Most of the time this does not matter, but we have a small number of members who get into all sorts of tangles (there are reasons outside the immediate Groups.io sphere) and it would be useful to be able to tell them exactly when we changed their D/N for them, but as things stand at the moment we can't.

Thinking about it what you have seen as a result of any tests you have done on shalstest may not have given you a complete picture.

Chris

Mick

What specific device are you relying on -? a laptop? mobile? etc?

Typically an email program will copy the old email to the body of your reply,? Scroll down, look if the pix is there highlight it w/ your mouse or tap to put your cursor to the right or underneath it and hit delete or a backspace to delete it (depending on the device).? Sometimes the app will quote only certain text if you highlight, say, one word or one line, and not the entire old message/pix.

When I reply, my device (sometimes?) removes the pix and simply inserts the filename.ext of the image.? Each client, OS, platform, has its own mind as to "deciding" what the user "needs/wants" and we oftentimes have no say in the matter.

On 7/21/2019 12:37, Shal Farley wrote:

The best solution is as simple as it is disappointing: when in doubt, don't.

IMHO, this is good advice even outside of copyright law.

Best,

Glenn

Karen,

Do you know how I can contact them?

I do not.

Perhaps there is contact information available at the location from which you "shared" these items.

I am willing to pay for the tubes I shared accidentally.

While that is admirable going forward, there are couple of things to note.

First, be sure whatever license you obtain for these items permits you to share them with your group. A license "for personal use" is likely not sufficient.

Second, the phrase "shared accidentally" nags at me. The sharing wasn't an accident. I think what you are trying to say is that you accidentally mistook a copyrighted work for one that is in the public domain.

Be aware that in copyright law every literary or artistic work carries an automatic copyright at the moment of its creation, owned by the creator of the work. For the work to be available for free public use requires an explicit statement (license) by the owner of the copyright. This has been true for decades now in U.S. law, and in every country that conforms to the international agreement on copyrights (the Berne Convention).


That does put a substantial burden on the person who wants to share a work that someone else created. For some kinds of works there are clearing houses that you can go to for licensing without needing to negotiate individually with the work's creator. I don't know what type of things these "tubes" are, but it may be more challenging to determine their ownership, especially if you are finding them in places where they've already been improperly shared.

The best solution is as simple as it is disappointing: when in doubt, don't.

Shal


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Hello,

I created a hashtag for use within my group. The hashtag has two settings enabled:

Moderated - messages with this tag will be sent as special notices
Replies Unmoderated - in moderated groups, replies to these messages are not moderated

The way I interpret these settings, when both are enabled, is that the first message tagged with the hashtag will require moderation, however any time someone responds to the message, their response should be posted immediately with no moderation required. This is the desired effect.

Should "Replies Unmoderated" be the only option selected if this is the desired result?

Thanks in advance for your assistance!

-JeffH

Hi Samuel,

Chris,

However, a Moderator setting or editing someone else's D/N does /not/
appear in the activity log, or if it does I have been unable to find
the search heading for it. It certainly does not appear under /Changed
Display Name/ or /Moderator Changed/.

[sputtering]

It /does/ appear, but misrecorded in the log. It shows as having changed the members moderator privileges - which I certainly did not do! That's a bug I'll report to support.

The question is... /should it/?

Of course it should, but correctly.

Shal


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Paula,

She says that when she hits "reply all" she gets a message that "it
isn't valid."

I think Bruce is onto something. A question to ask is why she's using Reply All rather than simply Reply.

If your group is set to have replies sent to the group then a simple Reply is sufficient. Likewise, if your group is set to have replies sent to the sender then a simple Reply will do that.

If she's trying to reply to both the group and the sender (and your group isn't set that way, then have her check the addresses before sending her message. If, after clicking Reply All but before clicking Send, she looks at the list of To and CC addresses and sees one of the form:

user@...

That is a "re-written" from address (DMARC). It is not valid and could be the source of the notification she's getting. To correct the address she would have to edit it to read

user@...

instead, before sending.

What should I do next?

Ask her for more detail on what "it" is invalid, and what told her that it is invalid.

Shal


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Winnie,

So what can we do to give her access to the group again?

Probably what Duane said.

To find out, if she's receiving group messages by email have her look at the bottom of one of the messages, down in the footer next to the Unsubscribe link it will show her email address - the one that is subscribed to the group.

Have her also, while logged in, click on the drop-menu that shows her name, in the upper right corner of any Groups.io page. When clicked (or hovered over) that shows her email address - the one she is logged in with.

If those two are not the same, that's the problem: the address she's logged in with is not the address that is subscribed to your group.

She can fix this a couple of ways.

The first thing is to log out and log back in using the subscribed address. If she wishes to continue receiving group messages using this email address then that's all she needs to do.

If she'd rather receive group email messages at the other address she can go to her Account page (from that menu under her name) and change her email address there. This will merge all her subscriptions under this account into the account under the other address.

Shal


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On Sun, Jul 21, 2019 at 07:06 AM, Paula K. Parker wrote:

She says that when she hits "reply all" she gets a message that "it isn't valid."

I checked her subscription, her email history, and everything seems fine. What should I do next?

Paula -- You should next ask her a bunch of questions to help narrow down the possibilities. What service (provider) is she using for email? What email client (software) does she use? Is incoming mail from groups.io being rewritten for DMARC purposes (does it say "from groups.io" in the From field -- see?/static/help#dmarc). Has she tried simply hitting "reply?" Can she forward an actual screenshot of the error?

Frankly, "it isn't valid" doesn't tell us (or you) very much...we don't even know what "it" is yet. Help will probably not be forthcoming until she gets a little more explicit than that.

Hope this helps,
Bruce
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On Sun, Jul 21, 2019 at 07:07 AM, Mick Anderson wrote:

How do you remove the image when replying to posted message that has an image?
I cannot see any link to do it.

There is no link to do it.

Groups.io has no way to determine whether something attached to any incoming message is accidental or intentional (even a duplicate can be intentional).?Thus subscribers must actively remove unwanted attachments from their replies using their email client before sending.

Most mail clients have settings that accomplish this, either to automatically strip attachments from replies or to not quote the original message at all. On a desktop, usually you can remove images from replies by simply highlighting them and hitting the Delete key.

To provide further guidance we will need to know what client you are using.
?
Regards,
Bruce
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