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Helen, I am assuming you saw the photo settings in Settings. You need to scroll fairly far down! You said you see the image icon in the toolbar. Is it greyed out? Can't you click on it to open it? In

Hi all - hope you can help me with this frustration. When I compose messages on the website there is no icon for attachments or photos - see image. I do see the paperclip and picture icons in the menu

Thanks Shal. I will ask them to contact Charter (or maybe I can on their behalf). They're in digest mode and roughly 40% of the digests bounce. tommy0421

tommy0421, I wonder if perhaps the text of the error is misleading, and what is really happening is that charter is restricting the amount of traffic they allow to arrive from Groups.io's IP address.

Perhaps the best way is as follows: 1 - Tick the Restricted checkbox in the Spam Control section of your group settings and save your changes. 2 - Create a member notice of type Pending Subscription

Kate, The only mechanism available to help you with this is the Pending Subscription notice. You can add one of these to your group by way of the Member Notices tab on your group's Settings page. See

I'd like to customize the subscription process to have the subscribers explicitly agree to a statement, and to collect some contact info. How do I do this?

As to your first point, that's precisely the reason for my observation about the need to judiciously quote for "point by point" replies when there are just too many points that are not being responded

Thanks Bruce but I think I had already read the messages you linked when I did an archive search. It just seems strange that I can email the member immediately before and after two bounce probes

If I may I would disagree with you, Brian.? Whilst it is unnecessary for the whole of the thread to be copied on every message, it is frequently very helpful if at least the letter specifically being

strange, after I created the new group, about 30 mins later I received an email that the new group was created once I received this email, then I was able to create subgroups but during the 30 mins, I

I do hear what you are saying but often there is a long discussion and someone may be replying to a specific part of that discussion and with a ?few groups we have going and lots of mail from them

Thanks Bruce, I’ll just have to tell people who are replying via the site, instead of via email notifications, to highlight the text of the message they are replying to before starting their reply.

It's a problem on charter/spectrum/rr that comes and goes.? See: /g/GroupManagersForum/message/14623 /g/GroupManagersForum/topic/29605471

The oddity is, with the Chartertn.net member, yesterday morning I requested two bounce probes, ten minutes apart. Both bounced. In between I sent them an email from my Gmail account advising them I

I have considered it a blessing that the web interface does not automatically quote material.? One of the things that drives me almost insane on Groups.io, and it's a result of the service being a

Also, if one chooses something like Gmail (or any of the similar services from "the big players," e.g., Outlook.com, etc.) you can keep that address no matter what ISP you might end up going to.?

We've seen a number of these kinds of delivery issues with charter/spectrum/rr over the past 15 months. In the case above, their mail server couldn't handle the request, and requested redelivery at a

Wanda -- There is no group setting that will allow you as an Owner to enforce your own quoting rules. As you noted, (unlike Yahoo) Groups.io does not automatically quote the previous message thread

I moderate a group for a national 501(c)(3) group. Membership includes access to the group's message board (now hosted by Groups.io). I have one member who has intermittent bouncing problems that have