|
Re: New to group and need help
Yes on the Member's list, and yes she was on the list before sending the emails. Thank you so much for your time! I'll contact support.
-----Original Message-----
From: Shal Farley <shals2nd@...> To: GroupManagersForum <[email protected]> Sent: Thu, May 23, 2019 10:36 pm Subject: Re: [GMF] New to group and need help Linda,
> Hi, I had some time to go through the activity log and found her 3 > attempts to send mail. So, I guess that means she's sending to the > right place. Correct. I'm assuming those entries said "Pending member ... attempted to send message" rather than indicating some other reason for their rejection. > And, I verified the email address is the one that I accepted. > I'm not really sure what to do now? Do you mean that you verified that exact email address is in your group's Members list? And it has been since before those attempts were made (as verified by its Applied/Joined date)? If it is and has been then I'd report those facts (including the email address of the member) to [email protected] - the inconsistency implies either a system glitch or that we're misunderstanding the symptoms. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||
|
Re: Muting and following feature
#messages
¿ªÔÆÌåÓýI think keeping the peace in a group is up to the owner and/or moderator of that group first, and an ignore option is not needed if the owner and/or moderator are doing their job. I have only had to keep the peace two times in 10+ years, and it was done without having to kick anyone out of the group. ? Don ? From: [email protected] <[email protected]> On Behalf Of Brian Vogel ? For those who would like to see an "Ignore User" option, I'd advise joining the Beta group, searching for ignore or block user, and bumping one of the topics where that request has previously been made.? Priorities get set, at least partially, based upon user demand/request. Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
|||
|
Re: Calendar reminders not workin properly
#cal-reminder
Fran Miele
Yes, by email..
I only see the reminder that is sent out the day before in the message archive. Here is a screen shot of what I set -- Fran, W1FJM |
|||
|
Re: New to group and need help
Linda,
Hi, I had some time to go through the activity log and found her 3Correct. I'm assuming those entries said "Pending member ... attempted to send message" rather than indicating some other reason for their rejection. And, I verified the email address is the one that I accepted.Do you mean that you verified that exact email address is in your group's Members list? And it has been since before those attempts were made (as verified by its Applied/Joined date)? If it is and has been then I'd report those facts (including the email address of the member) to [email protected] - the inconsistency implies either a system glitch or that we're misunderstanding the symptoms. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||
|
Re: New to group and need help
Hi, I had some time to go through the activity log and found her 3 attempts to send mail. So, I guess that means she's sending to the right place. And, I verified the email address is the one that I accepted. I'm not really sure what to do now? She's still not able to send.
-----Original Message-----
From: Linda King via Groups.Io <StarsTeacher@...> To: GroupManagersForum <[email protected]> Sent: Thu, May 23, 2019 9:26 am Subject: Re: [GMF] New to group and need help She forwarded her email to me, and everything was done correctly, but I will look into the other that you spoke of. Thank you so much for your time!
> On May 23, 2019, at 12:32 AM, Shal Farley <shals2nd@...> wrote: > > Linda, > > > Hi, I'm not sure if this is where I bring questions or not, ... > > It is. > > > I accepted a new member into my group. I accepted her membership and > > changed her moderation to normal mail after her first 2 initial > > emails. > > Do you mean that you changed her Posting Privileges to "Use Group Moderation Setting"? If not, I'm unsure what you did. > > > Unfortunately, only one of those emails came through. And, now, every > > time she sends an email to the group, she gets the response, "The > > response from the remote server was: 500 Your subscription has not yet > > been approved." > > Does your group have any pending memberships? I suspect that perhaps she sent those messages using a different email address, rather than the one you have already approved. > > The other possibility is that she's accidentally sending those messages to a different group, one where she hasn't been approved as a member. > > Clues to either of these might be found in your group's Activity Log. Check the log at around the time she sent (or sends) a message to the group. You may find an entry for "Pending member ... attempted to send message" - look at the email address where I have ... and see if that matches the subscription you approved, or one that is still pending. > > (Note to search for all such cases select "Message rejected from pending member" in the Actions box, then click the Search button on the All Activity log.) > > If you don't find any corresponding activity log entry that's a clue that she may have misdirected the message to another group. Have her try again, but CC your personal address when she sends her message. That will let you examine the To field in her message to double check where she sent it. > > Shal > > > > -- > Help: /static/help > More Help: /g/GroupManagersForum/wiki > Even More Help: Search button at the top of Messages list > > > |
|||
|
Re: Calendar reminders not workin properly
#cal-reminder
On Thu, May 23, 2019 at 02:34 PM, Fran Miele wrote:
No, not all day. Has to and from hours setOkay, so much for that. While we're waiting for Duane's test, a more basic question... When you say the 1-hour #cal-reminder is not being sent, do you mean by email? Is it also missing from the online message archive? Regards, Bruce -- The system Help is your friend.??/static/help |
|||
|
Re: Calendar reminders not workin properly
#cal-reminder
On Thu, May 23, 2019 at 01:34 PM, Fran Miele wrote:
Has to and from hours setI've set up a test event (on a test group) using the parameters you've given.? I won't know until Saturday morning (CDT) how it turns out though.? I suspect there may be a bug, but this should tell us for sure. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
|||
|
Re: VIA [when messages received in email]
Marcio,
It is not done for that purpose.
? That form of alteration, user=[email protected] is a work-around for Yahoo Mail's use of DMARC to request that other services reject any message from their users which did not arrive directly from a Yahoo Mail server. The change makes the From domain of the message, so that the message is no longer subject to Yahoo Mail's DMARC policy. Groups.io intentionally made it easy for you to manually "unmask" the address. You see a more drastic modification of members' From addresses in Yahoo Groups. They too substitute their domain () for the member's service, but they do it to all messages, not just those sent from users of benighted email services. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||
|
Re: VIA [when messages received in email]
Gloria, if you wish to change your email address you use for Groups.io, you can.
Your email address is your account ID. Here's help from the GMF wiki: /g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
|||
|
Re: VIA [when messages received in email]
Gloria,
It does not.
It depends on the email service / application used by the member reading the message, but some will show "via " for all messages that pass through Groups.io (or any other email list), and others will show it only for messages from members using certain email services (such as Yahoo Mail or AOL) that put DMARC restrictions on their user's messages.
It cannot be. Those email services consider it a security feature to alert their users when messages have arrived through a mailing list rather than directly from the sending member. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|||
|
Re: New to group and need help
She forwarded her email to me, and everything was done correctly, but I will look into the other that you spoke of. Thank you so much for your time!
toggle quoted message
Show quoted text
On May 23, 2019, at 12:32 AM, Shal Farley <shals2nd@...> wrote: |
|||
|
Re: Calendar reminders not workin properly
#cal-reminder
On Thu, May 23, 2019 at 08:28 AM, Fran Miele wrote:
The only ones being sent are the day before and the time the event occurs. The reminder? one hour before never gets sent. What am I doing wrong?Fran -- This is just a guess on my part...but is this an all-day event? Exactly when an all-day event starts is unclear, given that your subscribers could be scattered across the globe.?There is no provision within groups.io to send a separate calendar reminder to each subscriber based on his time zone. If you must have this kind of granularity in your notification times it's better to avoid checking the all-day box. Instead, set up the event to start at 00:00 and end at 23:59 (local time). If I'm way off the mark, I think we may need to see a screenshot. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
|||
|
Re: New to group and need help
Frances, Shal, doesn¡¯t Groups.io automatically adjust the membership after the required number of emails are sent by the new member? I don¡¯t think you have to do this manually.? Yes, if the group has the New Users Moderated box checked. And if a moderator approved the set number of messages. Linda didn't specify that, and I didn't want to dive into an aside until we've got a better handle on her primary question. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Linda King
Don Grass
Shal Farley
Bruce
Duane
Frances