GDSP,

First, we didn't seem to be able to invite people to our group, and
now it tells us our group hasn't been approved yet.

Those are tied together, you can't issue invitations until the group has been approved.

How long will this take? We thought we had done everything to create
the group last week...

Normally group approvals take only a few hours. But that may not include weekends or holidays.

Shal


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eom

On Mon, Apr 8, 2019 at 12:00 PM, BarryS wrote:

in the hope someone from support will contribute to this thread

No one from management monitors this group.? You'd need to report this to [email protected] before they'd see it.

Duane
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Many thanks to Bruce, Andy & Bob for your helpful replies. I understand that the premium upgrade isn't intended as a cloud storage solution. Nevertheless, the objective for me was to enable everyone in my group to access files in a shared space, which doesn't seem unreasonable, and seems consistent with the "groups" ethos.?

I infer from Andy's post that I would be timed out even if I compressed my video file to a different format, since it's unlikely I'd get it down to under 400MB. I take it no one is aware of a work-around to avoid the (quite short) time-out period?

I'll wait another day or two in the hope someone from support will contribute to this thread. If not, I'll cancel the premium upgrade.

Barry

Barry,
I agree withthe others plus, for about $135/ yearyou can get terrabytes at dropbox?
Besides, last time I tried, videos will not play directlhy from groups.io so one is forced to download then play it so
what's the use?
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Founder & Executive Director,?

Hi Barrie,

on 28-Jan this year I raised a support ticket (8227) on the same thing.? In my tests, uploads of up to around 400MB seemed OK but above that, I'd start seeing the maintenance message at the point the upload said it completed:



I've had no feedback from support about this issue since it was raised.

I suspect this is a timeout issue of some kind as I've found and reported issues adding larger attachments in the past (no where near 400MB I hasten to add) which Mark confirmed was timing related.

I agree with Bruce that Groups.io is not meant to be a cloud storage solution, nonetheless it would be good to have a clear understanding (and message) if there is a maximum file size and the limit has been reached.

Regards,
Andy

Are there any good tools for bulk management of calendars? What I'd like is something in the shape of "I have a git repo that via some glue allows me to manage a large and growing group of calendars"

Thanks,
Ry

Barry,

the first one went fine, the second one bounced from Groups.io.
A copy of the bounce below.
...
Diagnostic-Code: smtp; 510 5.1.1 Your email address,
barry.liddle@...,
is not subscribed to that group. To subscribe, send an email to
[email protected], or ...

The response from Groups.io is pretty explicit about why the message was rejected.

I'm not sure how that could happen unless that address is not in fact a subscriber of that group. Maybe your subscription in the named group is actually held by a different address of yours, but in that case I don't see how a prior and subsequent attempt could have succeeded. Unless there's more to the circumstances than you've noticed.

Shal


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Michael,

This is a Home Owner Association group and I want the invitee to first read that the Home Owner Association is Inviting them to join rather than I ... am inviting them to join something they know nothing about.

While you can't omit or alter the boilerplate, I've found that you can use the formatting toolbar to help draw your invitee's attention to the portion you want them to read.

---

---

Using a Horizontal Line at the top and bottom of your section I think is particularly helpful in signalling that the enclosed text is directed to the invitee from the Association, while the rest is boilerplate from the hosting service.
?
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On Sun, Apr 7, 2019 at 05:21 PM, Michael Cope wrote:

Is there any way to do what I want?

In a word, no.? All you can do is add to the boilerplate.

Duane
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I am the moderator of a new group and, in order to enhance member sign ups, would like the Invite message to be slightly different.? Yes I know I can create a Custom block to add to the template, but the lead in sentences of the invite appear to be locked and unchangeable.? It is that first sentence that I wish to change.? This is a Home Owner Association group and I want the invitee to first read that the Home Owner Association is Inviting them to join rather than I (the? moderator--who they don't know yet) am inviting them to join something they know nothing about.

Is there any way to do what I want?

Mike

On Sun, Apr 7, 2019 at 12:47 PM, BarryS wrote:

After a minute or two of “Uploading (0%)” the system gives up and I’m informed ?that “This site can’t be reached. The connection was reset”.

Groups.io is not designed for cloud storage; I've had very little success in uploading anything over ~100MB.?You could try contacting support, but he seems to be sensitive about this kind of server load...you might have better luck just uploading to Google Drive (or something like that) and providing a link instead.

Converting the MOV to FLV should reduce its footprint.

Good luck,
Bruce?
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开云体育

Second attempt, all went fine. Very odd, has not happened before.

I just sent two different emails to all my groups within 5 minutes of each other. the first one went fine, the second one bounced from Groups.io.
A copy of the bounce below.
I will try again and see what happens.

Barry.

Arrival-Date: Sun, 07 Apr 2019 05:14:35 +0000
Reporting-MTA: dns; xtra.co.nz

Action: failed
Status: 5.1.1
Last-Attempt-Date: Sun, 07 Apr 2019 05:14:35 +0000
Remote-MTA: dns; lb02.groups.io
Diagnostic-Code: smtp; 510 5.1.1 Your email address, barry.liddle@..., is not subscribed to that group. To subscribe, send an email to [email protected], or visit /g/Whakataneequestrian/join
Final-Recipient: rfc822; [email protected]

Ellen,

She has this box checked in all 4 groups, but only gets her own shares
from 2 of these groups.

Does she use a different email service in some groups versus others?

In the two groups where she does not get her own messages back has she checked her Spam/Junk folder or other places where the messages may have been delivered?

In the two groups where she does not get her own messages back does her Email Delivery History show bounces for her own messages? She can check that through her Subscription page in those groups, or if you moderate those groups you can check in her subscription page from the Members list.

I ask the above because it has been observed that certain email services are "touchy" about messages that claim to be from you arriving at your own inbox. Sometimes they divert such messages to spam, sometimes they outright reject (bounce) them.

If the service is rejecting the messages, it would be interesting if you or she could tell us what the Response (Reason) code and text is. It is possible that her service should be reported to [email protected] so that Mark can apply a work-around for users of that service.

Shal


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Barry,

I also had the same aspiring subscriber (the same one for whom the
invite failed due to messaging limit) send a request to subscribe
using the format <[email protected]>. But, after 30
minutes or so, I (as the group owner) didn't receive that request
either.

This part of your topic seems to have been lost.

There are some things you need to know.

The +subscribe message isn't forwarded to anyone. It is handled by automation.

The automation sends back a confirmation request.

The aspiring subscriber must receive and respond to that confirmation request, else no further action is taken. This is to guard against spambots and other mechanisms which may send a fraudulent +subscribe command with a spoofed From address.

From what you said this may be where the process failed - the person either didn't receive the request, or received it after a long delay (that same "try again later" error code from the screen shot in your first post), or the person didn't see it or recognize that they needed to take that next step.

When the person responds to the confirmation request, and if the group has restricted membership, the automation sends back the group's Pending notification, adds the person to the group's Pending Members list, and triggers notices to the group mods' and owners about the pending member (those who've checked the appropriate notification box in their subscription).

If the group does not have restricted membership the automation sends back the group's Welcome message, adds the person to the group's Members list, and triggers notifications to the owners and mods of a new member.

Shal


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Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

BUGFIX: When editing a repeating event, if no date/time changes are
made, we no longer lose any RSVPs to existing events.
BUGFIX: The GMT offset in the #cal-invite message would be off if the
new event is on a date that has a different daylight savings than
today's date.
CHANGE: A user's overall calendar now defaults to list view on mobile.
It also respects a user's time format.

I did warn Mark that implementing a calendar would be one of those "how hard can it be?" things that turns into a tar-baby. So here we are three and a half years later and the calendar accounts for half of this week's changes.



Comments about these are welcome:

INTERNAL: Upgraded Stripe API library to the latest version as part of
the work to support group payments.
INTERNAL: Changed admin system to not rely on the main database for
authentication.
CHANGED: Updated the credit card forms with newer code from Stripe.

Please call out any you find significant.

Shal


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