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Re: Edit footer with template information
On Tue, Feb 26, 2019 at 06:36 AM, Samuel Murray wrote:
At the bottom of Groups.io mails (HTML only), there is a "Reply To Sender" linkOnly if the group settings allow it.? It's possible to "Remove Other Reply Options" as one of the group settings.? If the group is set to "Reply to Group" and other options are disabled, there shouldn't be a "Reply to Sender" link included.? Because of all the possibilities for some of the settings, it's difficult to make a Wiki page that covers everything, though we do try, /g/GroupManagersForum/wiki/Footers BTW, I got rid of YG! over 5 years ago, so know (or care) very little about them now. ;>) Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Edit footer with template information
On 2019/02/26 01:09 PM, Duane wrote:
On Tue, Feb 26, 2019 at 05:53 AM, Samuel Murray wrote: In Yahoogroups, the sender's e-mail address is included at the That's the receiver's address, not the sender's.1. At the bottom of Yahoogroups mails, you get this: ------------------------------------ Posted by: Name Surname <namesurname@...> ------------------------------------ ...and that is the e-mail address of the sender. So it's very easy in Yahoogroups to explain to everyone (regardless of which e-mail program they use) how to find the sender's e-mail address. 2. At the bottom of Groups.io mails (HTML only), there is a "Reply To Sender" link, which contains the sender's e-mail address. Telling users to right-click the link is somewhat less simple (and I have no idea if all e-mail programs support right-clicking links), but at least the e-mail address is in a predictable location. The sender's email address may be in the From: and/or Reply-to: section of the header, depending on group settings.Yeah, different e-mail programs display this information in different ways and different places, so there is no sure way to tell a non-geek user where he can find that information. Samuel |
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Re: Edit footer with template information
On Tue, Feb 26, 2019 at 05:53 AM, Samuel Murray wrote:
In Yahoogroups, the sender's e-mail address is included at the bottom of each message. At Groups.io, it is there in HTML format but not in plain text format.That's the receiver's address, not the sender's.? It's there as a reminder of which email address is used to subscribe to that particular group and as an aid to unsubscribing.? The sender's email address may be in the From: and/or Reply-to: section of the header, depending on group settings. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Edit footer with template information
Hello everyone
I've noticed that the plaintext footer contains less information than the HTML footer. While I wished that all information that is present in the HTML footer were also present in the plaintext footer, today I'm most concerned about the sender's e-mail address. Is there a way to include the sender's e-mail address in the footer using e.g. something like [sender]? I would like to encourage my members to write thank-you messages directly to the sender, but for that to work I would need to give simple instructions on how to figure out what the sender's e-mail address is. Different e-mail programs work differently. In Yahoogroups, the sender's e-mail address is included at the bottom of each message. At Groups.io, it is there in HTML format but not in plain text format. So, is there a way to get the sender's e-mail address in the footer? Thanks Samuel |
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Re: Show all members in directory, but do not show member list
On Tue, Feb 26, 2019 at 06:49 AM, Samuel Murray wrote:
but if their real names will be shown next to their e-mail addresses,Their email addresses do not show next to their names in the directory. The membership list shows names and email addresses and access to that is one of the options when someone is made a moderator. The directory can be a convenient method of allowing one group member contact another without knowing the receivers email address (the sender's address is revealed to the receiver) but as previously stated, a member has to volunteer to appear in the directory by updating their profile by going to Account > Identity > Profile Privacy. Some people like to have a profile picture so perhaps you could encourage people to upload one and mention that in order for other members to see it, they need to update the privacy setting. Andy |
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Re: "Claimed by" tag added to pending post
Bruce, Yes, Moderators can edit the subject line, message body, and remove attachments of a message in Pending status. When done, you need to click on the "Save and Approve" button. Or, just Save if you want to look at it again before deciding to approve it. ? Once you begin to edit someone's message in moderation, you have claimed it, and no other Moderator can open it. Untrue. No one can approve or reject a claimed pending message by email, but working on the web the claim only gives other moderators a warning - it doesn't actually prevent other moderators from "jumping your claim". This is why it is unnecessary to have a way to remove the claim - if you become unable to ultimately approve or delete/reject the pending message, another moderator can step in and do it for you. Hopefully that's an infrequent occurrence. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Option to not be told that message was already approved?
Lena, Accepting and sending back can cause backscatter ... That's why I frame it as a notification, not a response. That is, the notice would be generated to my account address, not to an address received by email. Mitigations include: 1) The spam source would need to have the correct accept address for a recent message. By construction those aren't easily forged or happened upon. For example, to approve your message I would have replied to: A moderator's Windows can be infected with an email address harvesting trojan, harvested email addresses (including approval addresses) are then spammed. In "From" spammers put random email addresses from the same spamming lists. 2)
The approval address includes my Groups.io user number (129), so any mismatch between my account address and the header From address could be used to suppress the notifiction, or reject (or drop) the approval message altogether. 3) If that last number is a UUID the address could be made single-use - a malcontent would only be able to "spam" me once by forging my address on a given approval reply. Shal
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Show all members in directory, but do not show member list
On 2019/02/26 03:09 AM, Leeni wrote:
The only thing that I can think of as a group owner?you can say if they don't?show themselves in the directory?they can't be a member of your group.Well, I'd like to require them to reveal their real names, but if their real names will be shown next to their e-mail addresses, it might be a hurdle for some people to join the group or remain (and I understand). Samuel |
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Re: "Claimed by" tag added to pending post
On Mon, Feb 25, 2019 at 08:47 PM, Regan Kibbee wrote:
I tried to edit the subject field of a member's message pending moderator approval. (I added "F/S" - per our guidelines for notices of items for sale.) However, the message did not go though. It is still showing as pending, with the original subject field, and now with a tag: "Claimed by Regan Kibbee" (i.e. me.)Yes, Moderators can edit the subject line, message body, and remove attachments of a message in Pending status. When done, you need to click on the "Save and Approve" button. If the message is still Pending and displays the original subject line, you must have begun the edit and somehow exited the editor without either saving it or approving it. And, is it possible to remove the "Claimed by..." tag?Once you begin to edit someone's message in moderation, you have claimed it, and no other Moderator can open it. You need to finish your edits and approve the message, or reject it, or delete it, or complete some other action on the Pending message. If you find that you can no longer perform moderation duties on the message even though you have claimed it, that's a bug and should be reported to support. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: "Claimed by" tag added to pending post
Regan, you didn't do the last step. Approve the message.
I "love" the Claimed by... tag! We have several moderators and a couple of owners. With this tag, we don't step on one another's toes. It used to be that I would be checking an URL in the message to be moderated and someone else would approve it. Annoying!? For some more info, see the wiki -?/g/GroupManagersForum/wiki/Approving---moderating-a-message I am not sure what happens if I started dealing with a message and then wanted to back out.? Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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"Claimed by" tag added to pending post
I tried to edit the subject field of a member's message pending moderator approval. (I added "F/S" - per our guidelines for notices of items for sale.) However, the message did not go though. It is still showing as pending, with the original subject field, and now with a tag: "Claimed by Regan Kibbee" (i.e. me.)
Why did this happen? Are moderators able to edit a subject field of a message, or the content -- such as to delete unnecessary attachments -- and then approve the message and send it out? And, ss it possible to remove the "Claimed by..." tag? Thanks, Regan Kibbee Venice Moms Moderator |
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Re: Show all members in directory, but do not show member list
On Mon, Feb 25, 2019 at 05:07 PM, Samuel Murray wrote:
Is there a way to force all members to show up in the directory?Not that I'm aware of.? It's voluntary. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Show all members in directory, but do not show member list
Hello
Is there a way to force all members to show up in the directory? I know I can set the group to allow all members to see the membership list, but I would prefer not to, because then all members' e-mail addresses are visible. In the directory, members can control whether they want their e-mail addresses visible. Thanks Samuel |
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Re: Deleting emails
On Mon, Feb 25, 2019 at 03:16 PM, Cherry Delaney wrote:
Anyone know how to delete faster?This method is faster for topics, but can't be used for individual messages.? Use the address /g/groupname/topics-test, replacing groupname with the actual name of your group.? Then you can select as many topics as you want to delete at once.? Be careful because after they're deleted, they're gone!? You may also want to go to your Account, select Preferences, and choose a different number of items per page. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Option to not be told that message was already approved?
On 2019/02/25 03:54 PM, Shal Farley wrote:
I don't think there's a technical reason why Groups.io couldn't accept that email and then send back a notice written as helpfully as we would like.If we're talking about the e-mail I was referring to in my initial mail, then I would prefer that that e-mail *not* be responded to. In other words, if a moderator attempts to moderate something that has already been moderated, then that moderator's message should just disappear. If one moderator already rejected a pending message, and another approves it (or vice versa), then it makes sense for the moderator to receive some sort of feedback about it, but otherwise an extra message telling the moderator the his moderation has been successful, is not necessary, at least for not for me. Samuel |
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Re: Import existing main group as a subgroup?
Mark has said this is technically possible, but that he's not doing it.? I can't find the post on beta at the moment.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Option to not be told that message was already approved?
On Mon, Feb 25, 2019 at 05:02 PM, Shal Farley wrote:
I don't think there's a technical reason why Groups.ioAccepting and sending back can cause backscatter (replies to spam going to innocent people and spamtraps). A moderator's Windows can be infected with an email address harvesting trojan, harvested email addresses (including approval addresses) are then spammed. In "From" spammers put random email addresses from the same spamming lists. Replies to spam pollute mailboxes of innocent victims, and trigger spamtraps. Rejecting email commands instead of accepting and sending back is the right anti-spam behavior. |
Duane
Samuel Murray
Andy Wedge
Shal Farley
Bruce
Frances
Regan Kibbee
Lena