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Re: Canadian member?
Thank you, Shal. ?Will proceed from your suggestions! p.s. ?Email history fine. ?She is checking from her end. ?Thanks again. ~~  Pamela~~http://thequeensbs.blogspot.com? "Every time you tear a leaf off a calendar, you present a new place for new ideas and progress." ?~~Charles Ketterin?? ?
On Saturday, February 16, 2019, 10:12:03 PM EST, Shal Farley <shals2nd@...> wrote:
psb, We have a Canadian member who is not getting all our posts in her email account.? She only gets about 2 a day.? The rest of us are getting them all. Have a look in the Email Delivery History tab of that member's subscription page (from the Members list). That might give you a clue if her mailbox service is rejecting some of your group's messages. If there are any Unsuccessful or Bounces listed there the Reason text might be informative. Also ask the member to make sure that group messages aren't being diverted to her Spam/Junk folder, or Trash, or anyplace other than her Inbox. If either one is happening then it is something she needs to work out with her email mailbox service. The fact that other members are getting all the group's messages hints that it is not a problem on Groups.io's end, especially since you've checked her subscription settings. Shal-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Canadian member?
psb, We have a Canadian member who is not getting all our posts in her email account.? She only gets about 2 a day.? The rest of us are getting them all. Have a look in the Email Delivery History tab of that member's subscription page (from the Members list). That might give you a clue if her mailbox service is rejecting some of your group's messages. If there are any Unsuccessful or Bounces listed there the Reason text might be informative. Also ask the member to make sure that group messages aren't being diverted to her Spam/Junk folder, or Trash, or anyplace other than her Inbox. If either one is happening then it is something she needs to work out with her email mailbox service. The fact that other members are getting all the group's messages hints that it is not a problem on Groups.io's end, especially since you've checked her subscription settings. Shal-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: my messages are not making it to a group
There's some confusion here.? The title says your messages aren't making it to the group, but the body says you're not receiving messages from the group.? We'll need to know which is correct before we can offer possibly useful advice.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: photos
On Sat, Feb 16, 2019 at 04:28 PM, Chris Jones wrote:
as far as I can see that option is definitely Owners onlyIt can also be accessed by moderators with "Billing" permission. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Canadian member?
Hi
Is it possible that your Canadian member has advanced subscription preferences so that she gets only the first message in any thread? If you check your members list, (Admin, Members) see whether she is marked as FF (turquoise).? If she does, she can click to follow individual threads using the footers in the email. Or she can change her subscription. Frances Toronto, Canada? -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: photos
On Sat, Feb 16, 2019 at 02:22 PM, Anita L wrote:
Is there any way to delete photos in a message from attachments without it being sent to the person who wrote the letter?Anita -- The following was the behavior as of my testing a little over two weeks ago:?
Your mileage may vary, void where prohibited, objects in mirror may be closer than they appear. ? Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: Customising the invite letter?
There's currently no way to remove the basic 'boilerplate' info.? There's nothing to keep you from translating it and including your own information though.? Multi-language options have been discussed on the beta group (official suggestion box for the site).? Mark has assured us that it will happen, but not when.? Top priority is always squishing bugs and the others at the moment are "ability for group owners to charge subscriptions, and an iOS/Android app".? Those two have been in the works for some time and are hopefully close to completion so that he can go on to other things.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Groups.io sustainability
Marv, I worry more about Groups.io's business plan than Mark getting run over by a bus. The pricing model is often referred to as "". Yes, it is a thing. Not always successful, but then no business plan is foolproof. But I will say that signing up for the paid premium service will help Groups.io stay around more than anything else its users can do. Treat the free service as a free trial, not a free lunch. Yup. So one key element is finding the right features at each pricing level. But of course that's true of any product family that has various models, including physical products that don't start with one that is free. When asked by users about "donating to the cause" Mark has
suggested using the Premium for one month plan as a convenient way to
make a small contribution on your own schedule and budget. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Groups.io sustainability
I worry more about Groups.io's business plan than Mark getting run over by a bus. Groups.io seems to me to be extraordinarily non-exploitative as free services go. I observe that even one-man shops with a solid business plan can often get through disasters like the incapacitation of the principal, but flakey businesses never last. I don't pretend to understand Mark's plan, nor am I criticizing it, it's his business. But I will say that signing up for the paid premium service will help Groups.io stay around more than anything else its users can do. Treat the free service as a free trial, not a free lunch.
Best, Marv |
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Re: photos
In a word, No.? You can read much of the information available concerning attachments at /g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Shal Farley
Duane
Frances
Bruce
Marvin Waschke