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banner question
How does one change the photo banner to one that is more representative of my group? While I respect elephants, they really don't have much to do with quilting. By the way, my email that said my group was approved said that if I have any questions, I should feel free to ask.? The email was sent from a "no reply" email. Oh, the irony. Stephanie |
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Re: Email bouncing question
Michael, I am having trouble with one of my members email.? they can receive emails but they can not send emails.? they keep getting bounced when they reply. Have a look at the Activity Log for your group, you may be able to spot "tried to send" entries corresponding to the member's failed attempts. That's assuming that the member got the group's posting address right, which should be the case if they are actually replying (and your group is set to Reply to Group). As Jim said, sending from the wrong address or sending to the wrong address are the most common errors. In the case of sending From the wrong address, you'll see an activity log entry like "Non-member [address] attempted to send message "[subject]" via email". Tell the member that he/she must send from the address subscribed to your group - that address will appear at the bottom of the footer of each email he/she receives from the group. You may find log entries citing other causes. Hopefully the log entry is clear enough for you to figure out what to do. If not, feel free to post the entry here. In the case of sending To the wrong address there won't be any log entries, so you'll have to rely on Jim's technique of having the member CC you (your address, not the group's) next time he/she attempts to post or reply to the group. Careful checking of the To field in that copy should reveal the problem. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Email bouncing question
Michael, are you saying that your member cannot send email to the group?
Likely your member is using the wrong email address to send from. The member can send from a second address - by going to the group, their name in the top right corner, Account and adding an email alias - Advanced. See?/g/GroupManagersForum/wiki/dealing-with-bouncing For bouncing, see Admin, Activity, Member Activity and if?it was really "bouncing", see?/g/GroupManagersForum/wiki/dealing-with-bouncing Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Yahoo transfer
#transfer
On Wed, Feb 20, 2019 at 11:16 AM, vandy.simpson wrote:
I'm assuming my group is NOT one of the 8? The transfer was in progress,I think you should contact [email protected] for this case, including all the details you have.? If you had actually given the go ahead for the transfer to be started, you should be grandfathered in. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Some attachment questions
On Wed, Feb 20, 2019 at 11:23 AM, Samuel Murray wrote:
It might be handy to be able to send a notification only, with a link to the message itself, but with neither the message attached nor the reply options that would permit one to approve it without logging in. Such an option might be a good suggestion for beta, accompanied by an appropriate use case.Not that I am aware of. Such a setting would negate the ability to approve messages via email.It would not negate it. Being able to moderate via e-mail and getting Regards, Bruce? -- The system Help is your friend.??/static/help |
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Re: Some attachment questions
On 2019/02/20 04:15 PM, Bruce Bowman wrote:
On Wed, Feb 20, 2019 at 09:52 AM, Samuel Murray wrote: Is it possible to set the system so that the moderator gets Not that I am aware of. Such a setting would negate the ability to approve messages via email.It would not negate it. Being able to moderate via e-mail and getting notified via e-mail when something requires moderation, are separate things, IMO. It is perfectly feasible to have both. (I assume the relevant option is "Email when there are messages needing approval".) I find the potential to edit pending messages incredibly useful, and I suspect I'll use it a lot, but that would mean visiting the web anyway. Samuel |
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Re: Some attachment questions
On Wed, Feb 20, 2019 at 09:52 AM, Samuel Murray wrote:
1. Is it currently possible for members who are subscribed via e-mail to choose/specify not to receive attachments via e-mail, even if the moderator approves a message that contains an attachment?Yes...a Subscriber can do this by going to Subscription>Advanced Preferences>Max Attachment Size and changing the entry to 0.?Or if the Subscriber has difficulty logging in, you as a group Owner can do it for him by opening his record in the Member List and again opening the Advanced Preferences section. Having done so, the Subscriber record in the Members List will display an "A" tag. See /g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List, Email Delivery section. It is also possible to set this as a group default by going to Admin>Settings and clicking on the "Default Sub Settings" button at the top of the page. The default will only apply to Subscribers that join after you've made the change, and can subsequently be altered by the individual as described in the previous paragraph. 2. I've noticed that if I remove an attachment from an incoming, moderated message, the message contains no information that an attachment was removed (I must edit the message manually and write that information into the e-mail myself, if I want it to be known). Is there a setting that will make that information known? E.g. if an attachment is removed by the moderator, the message would e.g. contain say something like [attachment "very large file.zip" (20 MB) removed].There is no setting to automatically notify anybody of edits you might make during message moderation. You must do that yourself. 3. If the moderator gets a notification to approve a message that contains an attachment, the message is itself attached, so the moderator receives the attachment in his e-mail. Is it possible to set the system so that the moderator gets notification that there is a message waiting to be approved, but without having to receive a copy of the mail himself?Not that I am aware of. Such a setting would negate the ability to approve messages via email. 4. Is there an option whereby attachments that are sent to the list, are not actually attached to the mails, but are stored online, and a link to those attachments are put in the mails instead, so that users who want to view the attachment can click the link and download it?Any email received by the group whose combined attachments exceed the Max Attachment Size setting will be sent as links. This determination is done on a subscriber-by-subscriber basis as the outgoing emails are sent to the group members.? Note that all attachments continue to reside on the server in association with the corresponding messages in the message archive. They also count against your quota. The only way to keep them from accumulating is to disallow attachments in settings. See Admin>Settings>Message Formatting>Attachments for available options. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Some attachment questions
Hello everyone
I googled before asking. 1. Is it currently possible for members who are subscribed via e-mail to choose/specify not to receive attachments via e-mail, even if the moderator approves a message that contains an attachment? 2. I've noticed that if I remove an attachment from an incoming, moderated message, the message contains no information that an attachment was removed (I must edit the message manually and write that information into the e-mail myself, if I want it to be known). Is there a setting that will make that information known? E.g. if an attachment is removed by the moderator, the message would e.g. contain say something like [attachment "very large file.zip" (20 MB) removed]. 3. If the moderator gets a notification to approve a message that contains an attachment, the message is itself attached, so the moderator receives the attachment in his e-mail. Is it possible to set the system so that the moderator gets notification that there is a message waiting to be approved, but without having to receive a copy of the mail himself? 4. Is there an option whereby attachments that are sent to the list, are not actually attached to the mails, but are stored online, and a link to those attachments are put in the mails instead, so that users who want to view the attachment can click the link and download it? Thanks Samuel |
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Re: Where to change notification settings?
On Wed, Feb 20, 2019 at 07:10 AM, Samuel Murray wrote:
To turn off this notification, log into and edit your subscription.The clue is in there.? There are several ways to get to the information.? The easiest is to go to the group in question and click on Subscription on the left menu.? Toward the bottom of that page, you'll see a section named Notifications where you can choose which ones you want to be sent to you.? If you're the group owner, there's another section just below that where you can decide which Owner Email will be sent. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Where to change notification settings?
On Wed, Feb 20, 2019 at 08:10 AM, Samuel Murray wrote:
However, it gives no clue as to *where* in the subscription these notifications can be turned off (and presumably turned on). I visited what I suspect are all tabs, but could not find it. Can anyone tell me?It's under Subscription>Notifications. If you're the group Owner (or a Moderator with Set Moderator Privileges), it can also be found in the Notifications section of your record in the Members List. Regards, Bruce? -- The system Help is your friend.??/static/help |
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Where to change notification settings?
Hello everyone
A new user joined, and as moderator I got a notification via e-mail about it (I'm happy with that). The notification says: To turn off this notification, log into and edit your subscription. However, it gives no clue as to *where* in the subscription these notifications can be turned off (and presumably turned on). I visited what I suspect are all tabs, but could not find it. Can anyone tell me? Thanks Samuel |
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Re: personal email in the footer next to unsubscribe
On 2019/02/20 09:05 AM, Brooke Brooks wrote:
Do I really need to use a different email to login to my groups to keep my personal address out of the footer [next to unsubscribe]?1. The e-mail address next to "Unsubscribe" is the e-mail address of the recipient, not the sender. You'll see your own e-mail address also at the bottom of mails that other people sent to this or your list (and the other people see their own addresses there). It took me a while to figure it out, though: that e-mail address is the e-mail address that you (the recipient) is subscribed with. 2. The sender's e-mail address is noted in the "Reply to sender" link. 3. With my Yahoo and Google groups where I'm the owner or moderator, I'm always subscribed using a separate e-mail address. It helps keep things separate. 4. Are you asking if it could be possible to set multiple "FROM" addresses in the web version of Groups.io and then make it possible to select a FROM address from a dropdown list whenever you send an e-mail (similar to how it would work in an e-mail program where you can select the FROM address that you're sending a reply from)? Samuel |
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Re: Members log in issue
A confirmation email is sent when someone applies to a group with an email address that does not currently have a groups.io account.?The purpose of the confirmation email is to demonstrate that the person who applied (usually via the "join this group" link on the home page) actually owns the email address they entered and wants to receive groups.io emails there.
This email will contain a link that she needs to click on to get out of "Not Confirmed" status. See?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List?for further details. You can send a new confirmation email for her. To do this, open her user record in your group's Member's List and click on the corresponding button. But as Chris mentioned, she needs to quit changing her email address and confirm one of them. Without knowledge of what kind of mess she may have created, it's hard to know if it will actually work. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
Andy Wedge
Stephanie P
Shal Farley
Frances
Michael Keiser
Duane
Bruce
Samuel Murray