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Re: Changing names of owners of photos
After a quick test, I'd say it's a moderator function.? I haven't tested to see what, if any, permissions are needed.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Transfer Problems: Yahoo to Groups.io
Bob,
I should have added that I am the Owner of the group.Then it would seem that you're signed in with the wrong account, or using the wrong email address. Click the Membership menu (just to the left of Management in the top bar). What color crown is showing to the left of your email address? Blue = Owner, Green = Moderator. If your email address there has a droplist arrow to the right of it click that, and see if you can select an alternate address that has a blue crown. If no joy with that, use the Management menu to bring up the Manage Members page, and then the Moderators tab. Find the row(s) for yourself which have a blue crown. Make note of the Yahoo Profile on that row(s). Then sign out of Yahoo, and sign back in using that Yahoo Profile in the field for your ID (even though it says it wants an email address, the sign-in will still take Yahoo Profile IDs). Do NOT put an email address in the sign-in form, unless it happens to be an @yahoo.com address with the same user name as your Yahoo Profile ID. See if either of these approaches get you to having a Role drop-down. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Transfer Problems: Yahoo to Groups.io
Bob,
I cannot seem to find a way to make [email protected] a moderator ofIt sounds like you are a moderator of the Y!Group but lack the privilege to "Add, remove, and change moderator privileges". Without that you're stuck. Another symptom would be in the Moderators tab of the group's Manage Members list - if clicking on the rows (outside the checkbox column) does nothing instead of opening the moderator's Edit Member page that too indicates a lack of that privilege. Until I can do this I cannot transfer the Yahoo group to Groups.io.Correct. You need to find a group owner, or a mod with that privilege, to give you that privilege. If there's no one active in the group to do that then I think the best you can do is create the new group on Groups.io and invite over any members for which you have email addresses. That might only be those whose postings you've kept in your email folders. This is basically the same situation Dale is in, you might want to read his threads: /g/GroupManagersForum/topic/22140744 /g/GroupManagersForum/topic/22653627 Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Transfer Problems: Yahoo to Groups.io
Hello - ? I cannot seem to find a way to make [email protected] a moderator of my Yahoo group. ? The Yahoo page on which this is to be accomplished lacks a drop-down menu with a heading "Role". That menu is required to make someone a Moderator. ? Until I can do this I cannot transfer the Yahoo group to Groups.io. ? Any suggestions? ? Thank you. ? Bob Chaparro Railway Bull Shippers Group
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Re: Bouncing member
Mary,
I have a member of my group that keeps getting bounced, though she andIf you mean that her address is repeatedly set to Bouncing or Bounced status (a blue or red B on her row of the Members list) then click on her row, and then the Email Delivery History button (tab). The information there should tell you why there is a difficulty delivering messages to her address. She can see the same information by opening the Recent Bounces page from her Account. Can I override the bounce?No. I do the probe, she does her part and then her next email sets her as"Her next email?" - you mean the next message posted to the group (and hence sent to her address (along with all other members). Or do you mean something else? Being reset to bouncing status on each message implies that her email service is rejecting nearly every delivery attempt. This could signify some kind of anti-spam feature which she'll have to tame from her end. Interesting that the bounce probes are getting through to her though. That may mean that she's white-listed the address that sends the probe message. But that's not good enough: she'd have to do the same for the address of every posting member. Or find some way to allow all messages sent through your group. If you mean that she only gets set to Bouncing after she herself posts to the group then that implies that her email service does not accept messages that arrive from elsewhere (the group) that claim to be from her address. She may need assistance from her email provider to learn how to allow her list postings to return to her. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: My Group Requiring Every Post to be Approved
On Tue, Jun 26, 2018 at 06:47 pm, Leslie Noelani wrote:
one of the options on the drop-down menu was "unmoderate topic."It looks like you may have accidentally moderated that topic.? Also, double check Settings > Message Policies to make sure you haven't checked the box for "Automatically Moderate Topics Older Than x days" (where x is a number).? That would cause a Topic to automatically become moderated after that number of days. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: My Group Requiring Every Post to be Approved
We have no non-subscribers posting, and no sub-groups.
So that leaves hashtags and some topics that might require moderation. What would make that happen? Is it something I did, a setting I inadvertently clicked? Where would I even check for that? Also, you wrote, There are a few things that might cause posting to be moderated.I've checked our group settings, and nothing has been changed. Our "Groups Settings" says, "Posts to this group do not require approval from the moderators." That's the first thing.That could be causing this issue? Is there something about the "Posts to this group do not require approval from the moderators" that causes posts to be moderated? Leslie |
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Re: Subscribers v.s. Members
Dennis,
1. If I find a different G.io group, let's say by search, click on theAs Duane said, that's up to the group to configure in the Setting page. Check GMF when not logged in. In addition to our Home page, our Guidelines, Messages, Calendar, and Wiki are open to the public. Of these, the Messages are special: once configured as private they cannot be reconfigured as public. 2. If "members require approval before being allowed to join", thenThat's not actually related to the public visibility of anything. That only controls whether a person (email address) must be approved by the moderators when joining. If so their subscription (aka membership) is held in the Pending Members list (and they receive no messages, can see only public areas) until a moderator approves them. 3. And, Message Policies: to "allow non-subscribers to post" whichUsed in conjunction with having the group's Messages be public this could give you a type of open forum. But this doesn't provide an ability for anyone to receive group messages by email without actually joining (subscribing to) the group. Which may or may not require approval, as in (2) above. GMF's messages are public, but we don't allow non-subscribers to post. That's mostly a defense against spammers, but looking at our activity log only a couple dozen non-subscriber messages have been bounced in June so far, so it doesn't look like it would have been overwhelming if we'd allowed it. Just enough to be a nuisance. And since membership is not restricted I see no harm in making people join to post. I do have some other groups that allow public posting. They are not as well publicized, and have fewer members, than GMF and get very few spam posts in pending. Those groups have restricted membership; my theory for them is that I want the few people who qualify for membership to get a polite note from me (by way of the Pending message list) rather than a rude non-subscriber bounce from Groups.io's inbound mail server. I've reconnected with a few long-lost classmates by running those groups that way. I'll never know, but I might have missed them if they'd been bounced at first contact. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Cannot upload a file
On Tue, Jun 26, 2018 at 04:38 pm, °²¹±ô±ô¨ª³¾²¹°ì³ó´Ç²õ wrote:
I am a new group manager so please forgive me if this is a basic question. One of our members is trying to upload a file, but the "Upload File" button is grey and inoperative. I have looked all over the group site for permissions and cannot find anything. I have also looked for a maximum size for a file upload and cannot find that either. Does anyone know why this member cannot upload a file?Check Admin->Settings->Features->Files->Permissions. Are you allowing Subscribers to upload, or just Moderators and Owners?? Also examine the "allow photos in files" box immediately below. If this is not checked, he won't be able to upload a photo to the files section. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
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Re: 100,000 Limit - Second Chance
#transfer
Paul,
Does anyone know whether it's possible to start with the free serviceI suspect that you can, but I don't recall that Mark has answered that question specifically. One possible concern, if you do, is that the earlier messages will end up with higher message numbers, as the message numbers in the Groups.io group are assigned at the time the messages are posted or copied. I don't think that will "break" anything, given that the message lists are sorted by date, but it might seem odd to see the discontinuity in the numbering. Is there only one chance to get all the messages?There's a general ability to delete the record of your completed transfer and start a new transfer between the same Y!Group and Groups.io group. This was intended for circumstances where few or none of the Files or Photos could be copied on the first try (due to Yahoo server issues). It seems though like the same method could be used to collect the earlier messages after upgrading the Groups.io group. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: My Group Requiring Every Post to be Approved
Leslie,
Today the group is suddenly requiring each post to be approved -- evenThere are a few things that might cause posting to be moderated. I've checked our group settings, and nothing has been changed. OurThat's the first thing. Next, it is possible for individual members (even group owners) to have their Posting Privileges set to override that group policy, and require moderation. If and how that got changed for you and the other people trying to post is another question. Next, it is possible for a Hashtag to require that any posts (New topics or replies) using that hashtag will be moderated. Try posting with no hashtags to test this one. Next, it is possible for a Topic to require that any replies be moderated. Try posting a new topic to test this one. Next, if your group allows non-subscribers to post, all messages from non-subscribers will be moderated. To test this make sure you are posting from a subscribed email address. Then there are the off-the-wall possibilities. You may have posted to a sub-group that requires moderation when you thought you were posting to the main group, or otherwise were not posting to the group you thought you were. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Group Transfer Question - Two Groups.IO Memberships
Patty,
And, the Yahoo Membership Wizard did work, well, shockingly.One of my favorite Y!Groups features, even though the UI, or rather the text around the controls, has often seemed to me to be unnecessarily confusing. We rarely had issues with it, but it is possible it may not have beenIt could not. The first step was to add the email address to your account, and verify it. Verification always involved receiving an email sent to that address. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Is it possible for a member to delete their answer to a poll?
Not completely.? All you can do is change your vote until the poll is closed.? (Or close the poll and start another.)? One possibility would be to add a choice like None, n/a, abstain, etc., then change your vote to that.? Not perfect, but might be a good choice if there are already a bunch of votes.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Duane
Shal Farley
Bob Chaparro
Leslie Noelani
Bruce