|
Re: My Group Requiring Every Post to be Approved
On Tue, Jun 26, 2018 at 06:47 pm, Leslie Noelani wrote:
one of the options on the drop-down menu was "unmoderate topic."It looks like you may have accidentally moderated that topic.? Also, double check Settings > Message Policies to make sure you haven't checked the box for "Automatically Moderate Topics Older Than x days" (where x is a number).? That would cause a Topic to automatically become moderated after that number of days. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
|
Re: My Group Requiring Every Post to be Approved
We have no non-subscribers posting, and no sub-groups.
So that leaves hashtags and some topics that might require moderation. What would make that happen? Is it something I did, a setting I inadvertently clicked? Where would I even check for that? Also, you wrote, There are a few things that might cause posting to be moderated.I've checked our group settings, and nothing has been changed. Our "Groups Settings" says, "Posts to this group do not require approval from the moderators." That's the first thing.That could be causing this issue? Is there something about the "Posts to this group do not require approval from the moderators" that causes posts to be moderated? Leslie |
|
Re: Subscribers v.s. Members
Dennis,
1. If I find a different G.io group, let's say by search, click on theAs Duane said, that's up to the group to configure in the Setting page. Check GMF when not logged in. In addition to our Home page, our Guidelines, Messages, Calendar, and Wiki are open to the public. Of these, the Messages are special: once configured as private they cannot be reconfigured as public. 2. If "members require approval before being allowed to join", thenThat's not actually related to the public visibility of anything. That only controls whether a person (email address) must be approved by the moderators when joining. If so their subscription (aka membership) is held in the Pending Members list (and they receive no messages, can see only public areas) until a moderator approves them. 3. And, Message Policies: to "allow non-subscribers to post" whichUsed in conjunction with having the group's Messages be public this could give you a type of open forum. But this doesn't provide an ability for anyone to receive group messages by email without actually joining (subscribing to) the group. Which may or may not require approval, as in (2) above. GMF's messages are public, but we don't allow non-subscribers to post. That's mostly a defense against spammers, but looking at our activity log only a couple dozen non-subscriber messages have been bounced in June so far, so it doesn't look like it would have been overwhelming if we'd allowed it. Just enough to be a nuisance. And since membership is not restricted I see no harm in making people join to post. I do have some other groups that allow public posting. They are not as well publicized, and have fewer members, than GMF and get very few spam posts in pending. Those groups have restricted membership; my theory for them is that I want the few people who qualify for membership to get a polite note from me (by way of the Pending message list) rather than a rude non-subscriber bounce from Groups.io's inbound mail server. I've reconnected with a few long-lost classmates by running those groups that way. I'll never know, but I might have missed them if they'd been bounced at first contact. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Cannot upload a file
On Tue, Jun 26, 2018 at 04:38 pm, °²¹±ô±ô¨ª³¾²¹°ì³ó´Ç²õ wrote:
I am a new group manager so please forgive me if this is a basic question. One of our members is trying to upload a file, but the "Upload File" button is grey and inoperative. I have looked all over the group site for permissions and cannot find anything. I have also looked for a maximum size for a file upload and cannot find that either. Does anyone know why this member cannot upload a file?Check Admin->Settings->Features->Files->Permissions. Are you allowing Subscribers to upload, or just Moderators and Owners?? Also examine the "allow photos in files" box immediately below. If this is not checked, he won't be able to upload a photo to the files section. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
|
Re: 100,000 Limit - Second Chance
#transfer
Paul,
Does anyone know whether it's possible to start with the free serviceI suspect that you can, but I don't recall that Mark has answered that question specifically. One possible concern, if you do, is that the earlier messages will end up with higher message numbers, as the message numbers in the Groups.io group are assigned at the time the messages are posted or copied. I don't think that will "break" anything, given that the message lists are sorted by date, but it might seem odd to see the discontinuity in the numbering. Is there only one chance to get all the messages?There's a general ability to delete the record of your completed transfer and start a new transfer between the same Y!Group and Groups.io group. This was intended for circumstances where few or none of the Files or Photos could be copied on the first try (due to Yahoo server issues). It seems though like the same method could be used to collect the earlier messages after upgrading the Groups.io group. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: My Group Requiring Every Post to be Approved
Leslie,
Today the group is suddenly requiring each post to be approved -- evenThere are a few things that might cause posting to be moderated. I've checked our group settings, and nothing has been changed. OurThat's the first thing. Next, it is possible for individual members (even group owners) to have their Posting Privileges set to override that group policy, and require moderation. If and how that got changed for you and the other people trying to post is another question. Next, it is possible for a Hashtag to require that any posts (New topics or replies) using that hashtag will be moderated. Try posting with no hashtags to test this one. Next, it is possible for a Topic to require that any replies be moderated. Try posting a new topic to test this one. Next, if your group allows non-subscribers to post, all messages from non-subscribers will be moderated. To test this make sure you are posting from a subscribed email address. Then there are the off-the-wall possibilities. You may have posted to a sub-group that requires moderation when you thought you were posting to the main group, or otherwise were not posting to the group you thought you were. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Group Transfer Question - Two Groups.IO Memberships
Patty,
And, the Yahoo Membership Wizard did work, well, shockingly.One of my favorite Y!Groups features, even though the UI, or rather the text around the controls, has often seemed to me to be unnecessarily confusing. We rarely had issues with it, but it is possible it may not have beenIt could not. The first step was to add the email address to your account, and verify it. Verification always involved receiving an email sent to that address. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Is it possible for a member to delete their answer to a poll?
Not completely.? All you can do is change your vote until the poll is closed.? (Or close the poll and start another.)? One possibility would be to add a choice like None, n/a, abstain, etc., then change your vote to that.? Not perfect, but might be a good choice if there are already a bunch of votes.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
|
Re: Is it possible for a member to delete their answer to a poll?
On Tue, Jun 26, 2018 at 10:56 am, Kathy Hyneman wrote:
I created a poll and someone said they were having problems.? I went to test it and it took.? I need to delete my "vote."? Is there a way to do this?Looking at the one poll here in GMF, it seems you can change your response but not delete it. The biggest problem people seem to encounter on answering a poll is that they must log in first. I always mention this and include a link to the login instructions at /static/help#password along with the polling question. Hope this helps, Bruce ? -- The system Help is your friend.??/static/help |
|
Re: Subscribers v.s. Members
Deborah
-- ?,
?If their prior experience is Yahoo Groups then they're probably over-thinking it. In Groups.io obtaining web access is only a few clicks away - not the confusing song-and-dance Yahoo puts one through.
Now the user is logged in and can navigate the site as a member of whatever groups their email address is subscribed to.
?
There is no actual need to set a password or "establish an online profile" or go through other formalities. They can, but those are purely optional. All they need to do is log in.
?
Shal?
Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: reply to sender and group?
Rachel,
So I switched the group to reply sender and group and now have aThat's interesting. Mark has been tweaking the footers lately but I don't know that he's done anything with the per-message links in the digest. I can't think of a good reason that shouldn't be "Reply to Group and Sender". Confirmed with the digest in my test group. I'm cc'ing this to [email protected] as a bug. So -- is there a simple way for folks on digest to to reply to sender?That won't completely solve the member's problem, but it should get them closer. All they'd have to do is delete the group's posting address from their reply's To field. But if your group was originally Reply To "Group" then the digest should have had links for both Reply to Sender and Reply to Group. So maybe the real problem is that the member(s) had trouble using the link. Unless your group was also set to "Remove Other Reply Options" (a checkbox just under the Reply To setting. In that case they wouldn't have the Reply to Sender choice. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Invitation not reaching desired recipient
Carys,
One of my friends uses aol and I have sent several invitations butOn your group's Invite page click the Sent Invitations button. That should give you the status of each invitation: Accepted, Sent, or Failed. "Failed" will usually include the error response from the person's email service (or from Groups.io's outbound server, depending on the type of failure). That may tell you what you need to know to resolve the problem. Something akin to "User unknown" would hint at a typo in the address. "Sent" means that the person's email service accepted delivery of the invitation. What happened to it after that is unknown - their service may have delivered it to their Spam or Trash folder, or it may even be sitting in the person's inbox unnoticed. "Accepted" of course means that the person replied to, or clicked the link in, the invitation and is now a member. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Group Transfer Question - Two Groups.IO Memberships
Thanks, Shal, all points addressed and understood.? We have a solid plan now, for those errant list members that simply did not either read my admonishments (posted multiple times prior to the transfer) about updating their email addresses on Yahoo Groups, or, simply could not follow the instructions (we have both sets of folks on my lists).? We'll just address them now, as they pipe up, one at a time.
?
Patty Sliney
[ad trimmed by moderator] -- Patty S. |
Duane
Leslie Noelani
Shal Farley
Bruce
Kathy Hyneman
Patty Sliney