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Re: Is it possible for a member to delete their answer to a poll?

 

On Tue, Jun 26, 2018 at 10:56 am, Kathy Hyneman wrote:
I created a poll and someone said they were having problems.? I went to test it and it took.? I need to delete my "vote."? Is there a way to do this?
Looking at the one poll here in GMF, it seems you can change your response but not delete it.

The biggest problem people seem to encounter on answering a poll is that they must log in first. I always mention this and include a link to the login instructions at /static/help#password along with the polling question.

Hope this helps,
Bruce
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Re: Subscribers v.s. Members

 

Deborah
?,

My users are completely confused about the difference, that's for sure!

?If their prior experience is Yahoo Groups then they're probably over-thinking it. In Groups.io obtaining web access is only a few clicks away - not the confusing song-and-dance Yahoo puts one through.

  1. At the logon screen click "Email me a link to log in"?.
  2. Enter your email address, click Send.
  3. ?Click on the link in the email message that arrives ?(watch for it in your Inbox and/or Spam folder).
Now the user is logged in and can navigate the site as a member of whatever groups their email address is subscribed to.
?
There is no actual need to set a password or "establish an online profile" or go through other formalities. They can, but those are purely optional. All they need to do is log in.
?
Shal?
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Is it possible for a member to delete their answer to a poll?

 

I created a poll and someone said they were having problems.? I went to test it and it took.? I need to delete my "vote."? Is there a way to do this?
Re: Subscribers v.s. Members

Deborah Armstrong
 

I think either making the two terms refer to email only users and online users would be very helpful for my beginners. But if that path isn't taken then groups.io needs to remove the ambiguity.? Alternatively, online help and emails to users could refer to users as either email or online participants.
For example if you subscribe by email you get a note from groups.io welcoming you saying:
"You are currently an email-only participant. But if you establish an online profile you will have greater access to your group ..."
and an email going out to someone who created an online profile could say:
"Thanks for creating your profile, you now can access these great features ..."
?
My users are completely confused about the difference, that's for sure!
Re: reply to sender and group?

 

Rachel,

So I switched the group to reply sender and group and now have a
member who replied to moderator and when I checked the digest -- the
only options are
View/Reply Online | Reply To Moderators | Mute This Topic | Top ^ |
New Topic
That's interesting. Mark has been tweaking the footers lately but I don't know that he's done anything with the per-message links in the digest. I can't think of a good reason that shouldn't be "Reply to Group and Sender".

Confirmed with the digest in my test group. I'm cc'ing this to [email protected] as a bug.

So -- is there a simple way for folks on digest to to reply to sender?
That won't completely solve the member's problem, but it should get them closer. All they'd have to do is delete the group's posting address from their reply's To field.

But if your group was originally Reply To "Group" then the digest should have had links for both Reply to Sender and Reply to Group. So maybe the real problem is that the member(s) had trouble using the link. Unless your group was also set to "Remove Other Reply Options" (a checkbox just under the Reply To setting. In that case they wouldn't have the Reply to Sender choice.

Shal


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Re: Invitation not reaching desired recipient

 

Carys,

One of my friends uses aol and I have sent several invitations but
they never reach her - not found in her spam or trash folders they
just seem to vanish into thin air.
On your group's Invite page click the Sent Invitations button. That should give you the status of each invitation: Accepted, Sent, or Failed.

"Failed" will usually include the error response from the person's email service (or from Groups.io's outbound server, depending on the type of failure). That may tell you what you need to know to resolve the problem. Something akin to "User unknown" would hint at a typo in the address.

"Sent" means that the person's email service accepted delivery of the invitation. What happened to it after that is unknown - their service may have delivered it to their Spam or Trash folder, or it may even be sitting in the person's inbox unnoticed.

"Accepted" of course means that the person replied to, or clicked the link in, the invitation and is now a member.

Shal


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Re: Group Transfer Question - Two Groups.IO Memberships

 

Thanks, Shal, all points addressed and understood.? We have a solid plan now, for those errant list members that simply did not either read my admonishments (posted multiple times prior to the transfer) about updating their email addresses on Yahoo Groups, or, simply could not follow the instructions (we have both sets of folks on my lists).? We'll just address them now, as they pipe up, one at a time.
?
Patty Sliney
[ad trimmed by moderator]


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Patty S.
Re: Invitation not reaching desired recipient

Carys KilKelly
 
Edited

Thanks for your reply - yes we've done that and I can send to her and she replies?straight away - it's very weird LOL I have been copying her in on group mail direct to her AOL inbox and that works!
?
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-------Original Message-------
?
Date: 26/06/2018 16:06:02
Subject: Re: [GMF] Invitation not reaching desired recipient
?
On Mon, Jun 25, 2018 at 09:08 pm, Carys KilKelly wrote:
One of my friends uses aol and I have sent several invitations but they never reach her - not found in her spam or trash folders they just seem to vanish into thin air. My group is set up as invitation only membership and is not premium, Any suggestions as to what is going wrong? I have successfully invited other friends who use aol and they got their invites OK...? cheers!

?Simplest scenario would be that your friend has given you an incorrect email address or isn't looking in the right place for emails. Can you get your friend to send you a direct email from the aol address and then reply to that (outside of groups.io) just to confirm the address and verify that it is working?

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Gerald
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[ad trimmed by moderator]
Re: New Topic sent message archive?

 

Thanks for the work-around suggestions.

I do understand the work-around of the extra step(s) of making a copy of my post, saving a d filing it, hoping I could find it again should I wish to make the same or similar point later.

It just seems like such an obviously desirable function that appeared to be missing from ¡°New Topic¡± that Groups.io might very well have (as an improvement to YahooGroups, etc), but I didn¡¯t know how find. So I was asking before I might suggest it, only to find out it already existed...

On Jun 25, 2018, at 4:19 PM, Michael Pavan <michaelpavan@...> wrote:



On Jun 25, 2018, at 4:09 PM, Shal Farley <shals2nd@...> wrote:

Michael,

if (I use the New Topic feature) is there (a copy of my post somewhere
in my Groups.io group that I sent the message to), (and if so) how can
I find it?
No there is not. Nor is there for replies you post via the group's Messages section. They only surface if approved to post in the group.

It would be nice if there were an equivalent of the Sent folder, say on your Subscription page. Failing that, or maybe in addition to it, it would also be nice if there were a BCC me checkbox in both places (New Topic and Reply). It is possible that one or both ideas have been discussed in beta:
Thanks for hearing my question and clarifying.

(My response to the other non-answer to my question passed each other by while posting) :)
Re: Seeking a Tutorial for new users

Nancy in Renton
 

Great idea, I¡¯ll be waiting too.
NANCY
Re: Subscribers v.s. Members

 

On Tue, Jun 26, 2018 at 08:04 am, Denny G. wrote:
1. If I find a different G.io group, let's say by search, click on the group (Digitrax-Users or IBM, for example), I can't do anything except to request access (or join) the group. I don't see any "public" areas.
There are a few areas that can be set for public viewing; the Wiki, the Guidelines, and Messages.? Depending on the group, you may or may not see any of these available.

Duane
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My Group Requiring Every Post to be Approved

 

I have a small private group that we've been posting to for a couple
of weeks. Today the group is suddenly requiring each post to be
approved -- even my own posts! I've checked our group settings, and
nothing has been changed. Our "Groups Settings" says, " Posts to this
group do not require approval from the moderators." Is this just a
temporary glitch?

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Leslie Noelani
Re: Subscribers v.s. Members

Gerald Boutin
 


?Michael,

There is no distinction. This is basically a case of using the interface differently depending on whether or not you are logged in.?The same thing could be also said for an email user versus an online user. There is no "type" that restricts the user from using one versus the other or both.

It seems obvious to me that "Subscriber" and "Member" mean the same thing. "User" would also be another equivalent term. This seems to be looking for a solution to the wrong problem.

--?
Gerald


On Mon, Jun 25, 2018 at 10:35 pm, Michael Pavan wrote:
There certainly are two types of 'belonging' to Groups.io that do exist.

1) There are those people who 'belong' and do not have a Password (they may not understand or wish to have or use one - which is OK) but there are certain things they can not do in Groups.io

2) There are other people who 'belong' and do have a Password, and therefore can do those certain things that require a Password in Groups.io

Clearly "Subscriber" and "Member" have not been carefully used to distinguish between these two types. I stated what seemed to me to be the appropriate differentiation of what those terms could and should mean.

So that there is no confusion as to who is able to do what in Groups.io, my question was and is:
What are the unambiguous, official Groups.io terms for these two types of 'belonging¡¯?

I think it would be better to have clearly defined terms, than to have to say ¡®except if you do not have a Password¡¯, ¡®if you have a Password¡¯, or other such cumbersome phrases.

[excess quote trimmed by moderator]
Re: Invitation not reaching desired recipient

Gerald Boutin
 

On Mon, Jun 25, 2018 at 09:08 pm, Carys KilKelly wrote:
One of my friends uses aol and I have sent several invitations but they never reach her - not found in her spam or trash folders they just seem to vanish into thin air. My group is set up as invitation only membership and is not premium, Any suggestions as to what is going wrong? I have successfully invited other friends who use aol and they got their invites OK...? cheers!

?Simplest scenario would be that your friend has given you an incorrect email address or isn't looking in the right place for emails. Can you get your friend to send you a direct email from the aol address and then reply to that (outside of groups.io) just to confirm the address and verify that it is working?

--
Gerald
Re: Group Transfer Question - Two Groups.IO Memberships

Jim Higgins
 

Received from Shal Farley at 6/26/2018 07:48 AM UTC:

Jim,

I don't clearly understand how members that have to resubscribe "lose
their past Yahoo message history."
Members can edit their own content (unless the group turned that off for message edits) and they can delete their own content. But not if that content is held under a defunct address/account.

Shal

Ahh, that makes it much clearer. Thank you!

Having been either an engineer or QA manager for 45+ years I didn't see that as the content being "lost" cuz I wasn't seeing "can't be edited or deleted" as anything near the same thing as "lost."

Jim H
Re: Group Transfer Question - Two Groups.IO Memberships

 

<Is there some overriding reason they can't log into the working account and resubscribe to the groups that were previously subscribed to via the now non-working account?

Yahoo had a Wizard that allowed merging accounts, but as I recall it didn't work - nor should it have worked - when the contact email address was invalid and thus couldn't confirm ownership.>

Jim, that's what we'll have to do.? We'll try to find the original membership using that old email address, and simply unsub it, if we can find it.? Those list members that didn't change their Yahoo Groups email address to a new working email address, are going to have to manually apply.?

And, the Yahoo Membership Wizard did work, well, shockingly.? We rarely had issues with it, but it is possible it may not have been able to work with inactive email addresses.? I don't know the coding behind that wizard, so I cannot attest to whether or not it worked with old email addresses, but we rarely had a list member state they could not get their multiple Yahoo Groups accounts to merge.? Probably one of the most reliable parts of Yahoo Groups, shockingly.?

Patty Sliney



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Patty S.
Re: Subscribers v.s. Members

 

Okay, I'm not sure you guys know exactly how G.io is working for non-subscribers, or I'm totally confused.

Examples ...
1. If I find a different G.io group, let's say by search, click on the group (Digitrax-Users or IBM, for example), I can't do anything except to request access (or join) the group. I don't see any "public" areas. So, I'm not sure what you mean by the difference between "email" or "password" accesses.

2. Yes, Subscribers and Members appear to be synonymous ... If "members require approval before being allowed to join", then there are no "Public" areas to view. I'll try setting Spam Control to un-restrict membership and moderate new users.

3. And, Message Policies: to "allow non-subscribers to post" which appears to require a moderator, and see if that works for us. Of course, this creates more work for moderators, but that might give us the access level we need.

Thanks for the assistance and patience.
Dennis
w6ek.groups.io
100,000 Limit - Second Chance #transfer

Paul Wills
 

Does anyone know whether it's possible to start with the free service and transfer the latest 100,000 messages and then, if we decide to do so later, pay the $110 for the upgrade and collect the older messages?? Is there only one chance to get all the messages?

Thanks!
Re: reply to sender and group?

 

Rachel <rachelfran@...> wrote:


So I switched the group to reply sender and group and now have a
member who replied to moderator and when I checked the digest -- the
only options are View/Reply Online | Reply To Moderators | Mute This
Topic | Top ^ | New Topic so they can't reply to sender without
logging into the group and i guess some folks don't want to do that
or have never done it

So -- is there a simple way for folks on digest to to reply to
sender?
All they have to do is copy the senser's address from the digest into
their "To" field, like I did here to produce the attribution.

Or, just click on the sender's address in the message and that will open
a new composition window (This might depend on their email client).

--
rgds
LAurence
<><
Re: Photos and other images in email, some background

 

Thanks. Have posted a request but I see that perhaps I should have tagged it #suggestion. I hope Mark reads them all.

Another Permissions option that is conceivable but really risky is "Public can upload". I can't imagine any owner wanting that.
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