Supanut,

Starting yesterday, I found out that I'm not receiving any emails from
Groups.io when a new topic or reply of a topic I followed has been
posted to one of the groups I've subscribed to.

Go to your Subscription page for that group and have a look in your Email Delivery History tab to see if you can learn whether those messages were in fact sent out. If so, the most recent should show in either the Successful or Unsuccessful box.

If Unsuccessful, the box should tell you why.

Make note of the dates of any listed Successful or Unsuccessful messages. If there's a more recent message that should have fit your following rules yet is missing from these lists then that may indicate a problem that should be reported to [email protected].

I just checked in my subscription setting, and it is set to receiving
individual emails, the first message in a post box was also ticked.

Presumably you've selected "Following Only" (in the Advanced Preferences), as otherwise the "First Message Also" box wouldn't be meaningful.

Shal


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June,

i sent invites out and 2 members with Hotmail and one with MSN email
addresses are flagged with that message.
How do I fix it so they can be part of the group?

If you mean that the invites themselves bounced, wait a while (not sure if that's hours or days) and try the invitation again. The message said it was a temporary rate limit, so they may eventually get through.

But: until HotMail/MSN (and probably Outlook and any other Microsoft-owned email services) decide to whitelist that Groups.io outbound server, and all Groups.io's other outbound servers, members using those services may find that they do not receive all messages from the group. Leading to dissatisfaction.

Hopefully this is a transient condition and Groups.io will eventually get on Microsoft's "good" list.

Shal


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开云体育

It could be that the messages are off to members but wasn't the transfer email set to moderator The it should have been able to see the messages. I am not going to?dwell on it because any messages that were in the?Y group were of no use to anyone because they were signature tag offers which long expired. ? If I was going to transfer another group of mine it would be the same thing - a tag group. I will not be transferring any of my sharing groups as the group is an email group and any shares that are made need to be viewed via email and not messages or archives. ? Hugs Ilene? ? ? ? ?

Hi all,
Starting yesterday, I found out that I'm not receiving any emails from Groups.io when a new topic or reply of a topic I followed has been posted to one of the groups I've subscribed to. Yesterday I posted a reply to a topic in that group, and I didn't receive any emails, normally after I posted a reply I would receive an email about the reply that I've posted.
I just checked in my subscription setting, and it is set to receiving individual emails, the first message in a post box was also ticked.
I wonder what's going on here.

Is this something all members can do or only the moderators?

?

Janice B

Stansbury Park, Utah

Over 100 Million users in over 10 Million groups, in its heyday - around a decade ago. That was posted on the Groups Team blog at one point.

Holy Mother of God.? Someone dropped the ball.? That is a huge audience for advertisers.? I think Yahoo?must have gotten just too big and too unwieldy to manage.? I just have no explanation as to why you?would not tend that like a baby.? That is the Fatted Calf for a company, to draw advertisers.?

The calendar redesign of 2012 was the beginning of the end from my point of view, but the 2013 "Neo" redesign looms large for many folks, and then the steady withdrawal of support since then.

Neo was the death knell.? The old platform needed to be rewritten - there were holes in the dyke too large to plug,?and it was teetering on complete failure.? I don't think there was serious forethought to investing in resources to?manage the platform as it aged, and they didn't take care of their developers, so they all left (the most obvious?being Mark).? My personal experience:? Companies that do not value or take care of their human resources are not?healthy, and will eventually suffer dire consequences.? Yahoo is just one of many.? I've worked for companies that sold out to a holding company that did not value the FTE.? Those companies ended up becoming shells of their former selves.? The good employees left.? Such shortsightedness is headshaking to me.

Plus there's this mystery intriguing me:


Hilarious if it were... Oath. But he might not cite them with "excitement" so much as dread. So probably better (for all concerned) if it is someone willing to spend money.

Hah.? Interesting.? If it were, that would be the ULTIMATE karma for Mark, would it not?? Will be very interesting to see he that might be, will be watching.

Patty Sliney

--
Patty S.

I am having the same issue.? i sent invites out and 2 members with Hotmail and one with MSN email addresses are flagged with that message.? How do I fix it so they can be part of the group?
Thanks.? June

Don,

If you happen to have a test group set up that includes subgroups (or
already know the answer), would you be willing to try something and
let me know what happens?

I'm willing to let you tell us what happens:

The primary group is restricted, the subgroup is not.

What's the result? Is the user subscribed to only the main group, or
both the main group and the subgroup?

I think I'd prefer the latter (done in one step), but it wouldn't surprise me to find that you're directed to the subscription flow for the primary group.

Shal


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Patty,

Re: [GMF] How to Transfer a Yahoo Group, but Reduce the Photos Section
/g/GroupManagersForum/message/9085

... that had, at one time, about 3 million users (or more, possibly).

Over 100 Million users in over 10 Million groups, in its heyday - around a decade ago. That was posted on the Groups Team blog at one point.

That's a LOT of advertising eyeballs they are willing to ignore, and I
find that inexplicable from my business/marketing experience.

No doubt there has been considerable attrition since its heyday. Is that too understated?

The calendar redesign of 2012 was the beginning of the end from my point of view, but the 2013 "Neo" redesign looms large for many folks, and then the steady withdrawal of support since then.

Groups.io has picked up a couple million users, many of them recently, and that's nothing to sneeze at. Probably not all of them came from Yahoo Groups, but it wouldn't surprise me if the vast majority did. So that may be some measure of the residual "eyeballs" Y!Groups has discarded already.

I wonder if there's anyone at Yahoo/Oath/Verizon tracking the activity stats and noticing a trend... From the sound of things, probably not.

Plus there's this mystery intriguing me:


Hilarious if it were... Oath. But he might not cite them with "excitement" so much as dread. So probably better (for all concerned) if it is someone willing to spend money.

Shal


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I sent a note about this to Support, and here's what they said:

It looks like Facebook changed their URL structure a bit for data returned from their API. For your page, we used to get entries with URLs like:?



Yesterday, it appears they switched to using your pageid instead. The same entry now comes back as:



We use the URL as a key indicator whether an entry is new or not. Perhaps I need to look into a secondary indicator, such as a hash.

Ilene,

It said in the recap that none were transferred.
So I have no idea why that happened, but it did.

Check that group's In Process page. If the "Transfer Messages" box is unchecked that would explain it.

The only other possibility I can think of is if the Yahoo Group's "Messages-Who can see" setting is "Off" (on the Access Control tab). But if that were the case you'd already know that the group has no messages to copy.

Shal


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Win,

She is receiving, reading messages and replying all in her Postbox
program, all without any problems except the Reply to Group and Reply
to Sender not working in the groups.io mail.

It is as Toby said: those links are "mailto:" links, not web links. They work differently than web links and may not work if one's email interface and operating system aren't set up to handle them.

It is only in groups.io messages that the links don’t work for her,
the “reply” links in any Yahoo group work fine.

The Reply links in a Yahoo Groups formatted digest are also "mailto:" links. If her claim is that those work then I don't know what to tell you. Those in a Groups.io formatted digest or individual message have exactly the same syntax.

Something quirky with her Postbox program?

Shal


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Dan,

Did Groups.IO reject it due to HotMail's reputation or did Hotmail
reject it due to Groups.Io reputation

HotMail rejected the message delivery from Groups.io, claiming that Groups.io's server, [66.175.222.12], has been sending them too many messages and isn't known to them as a valid list server ("temporarily rate limited due to IP reputation").

and either way, how do we remedy the problem?

You could cite that member's delivery history to Groups.io [email protected], but they're likely already aware of issues with delivering to HotMail (and Microsoft generally).

The other approach would be for the member to go to HotMail support and demand to have groups.io whitelisted so that he/she can receive all the messages he/she subscribed for. Whether one can get HotMail to pay any attention is another matter.

Shal


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Erica,

I have a member whose emails to the list are bouncing – she has
clicked the 'unbounce' link at the bottom and received an (online)
acknowledgement that this has worked.

The message she forwarded to you appears to be a "bounce probe" - a standard message Groups.io sends when a subscriber's email address is in "bouncing" state. This happens when the subscriber's email service has rejected messages from Groups.io.

But she still can't send messages.

As long as she is in Bouncing status she can neither receive messages from nor post messages to the group.

It would be more helpful though to know why she can't send messages. That is, what happens when she tries? Is she trying via email or by the group's New Topic or Reply features? Does she get an error message of some kind? What does it say?

I have looked at her entry in the members' list but there is no "B"
for bouncing or any indication that anything is wrong.

This leads me to suspect that she may have two email addresses, and is sending to your group from an address different from address subscribed in your group. If it is that other address which is "bouncing" that would explain why you don't see the B on her "good" address.

What should I do? Will it help to unsbuscribe her and re-invite her?

No, I wouldn't start with that.

Firstly, compare the email address in her forwarded "bounce probe" message with the email address listed in your group's Members list. If they are not the same that tells the tale.

Secondly, look in your group's Activity Log.

Put her subscribed email address into the Search box and click the blue Search button. Does it show you any attempted posts? This should tell you why they didn't post.

Do the same with the email address from her "bounce probe" (if different).

Shal


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One of my group members asked why they didn't get a message that was posted this morning.? I checked their delivery history and found this in the did not deliver section.? Can someone help me understand what this means?? Did Groups.IO reject it due to HotMail's reputation or did Hotmail reject it due to Groups.Io reputation and either way, how do we remedy the problem?

Thanks -- Dan


MessageAttempted1:27 pmResponse451 4.7.650 The mail server [66.175.222.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S3113) [SN1NAM02FT049.eop-nam02.prod.protection.outlook.com]

B,

One thing I’ve noticed is that, at no time despite what I describe
above, have either of the groups I’m trying to transfer been listed in
the “In Process” drop-down box that appears at
/yahootransfer.

That is peculiar. And likely relates to the delay you're having.

The list is specific to a given logon, so to see your Y!Groups listed there you must be logged in using the same email address as you were when you clicked the the "Start Group Transfer Process" button at the bottom of the page where you entered your Y!Group address and selected your Groups.io group.

However the transfer has not happened since then, after I signaled to
groups.io that was ready to proceed.

Ok, there's some confusion here. How did you signal to groups.io that you were ready to proceed?

The way you're supposed to do it (by clicking the button on the In Process page) presumes you first were able to find the Y!Group in the In Process list and clicked on it to open its page. So my suspicion is that you haven't actually signaled your readiness (not in a way the mechanism recognizes).

Since then I have gone through the easy transfer steps two more times,
in case something was gummed up somewhere. No result.

There is clearly something gummed up here. But to guess at what that is we'd need a detailed account of exactly what steps you took.

I'd suggest you review Bruce's step-by-step process here:
/g/GroupManagersForum/message/8697
and also the hints in our Wiki here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups
to see if there's anything that helps resolve your stuck state.

Shal


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Merle,

I'm wondering if the issue is that they may have accepted the invite
on a cell phone and then are trying to access from their home
computers and vice versa?

Entirely possible.

Each device, each browser actually, will need to be logged in on its own. Logging in places a "cookie" into the browser so that the user is recognized as the "owner" of that account (email address), and a member of the group.

When using my smartphone I find it more convenient to use the "email me a link to log in" feature than trying to type my (strong) password with the phone's onscreen keyboard. Your mileage may vary.

Shal


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If you happen to have a test group set up that includes subgroups (or already know the answer), would you be willing to try something and let me know what happens? Here's the scenario I'm curious about:

• user is logged into groups.io, but is not a subscriber of the main group.
• somehow, the user lands on the subgroup info page and presses the "join" button (either "+ Apply For Membership In This Group" or "+ Join This Group", depending upon how the subgroup is configured).
  
• the request is accepted.

What's the result? Is the user subscribed to only the main group, or both the main group and the subgroup?

My preference would be to notify the user that s/he must join the main group, first, before trying to join the subgroup. My second choice would be to subscribe the user to both the main and subgroups. However, I've been told that the user is only subscribed to the main group. Can anyone confirm?

BTW, in the case that the user is not logged into groups.io at the time, s/he's taken to a page to enter their email address so the subscription request can be completed. On that page, the address of the main group is shown, rather than the one of the subgroup. If one isn't paying close attention, it's easy not to notice that the subscription request is for something other than what was originally intended.

-Don

Chris,

Does anyone know if that page has been changed? I would have put money
on the headings being "User ID" and "Display Name"; they are now
"Account Profile" and "Group Profile".

Edit your Account or Group profile to see and edit your User Name and Display Name fields. The User Name can be edited only in the Account profile (it is perforce the same in all group subscriptions, unlike the rest which can be customized per-group).

Possibly User Name was once called User ID, but that would have been a very long time ago. The page rearrangement that created the Identity page as we have it now, with a list of Profiles (Account, plus one per group) is much more recent.

... requires the member to enter (amongst other things) their Display
Name. We chose that "name" because IIRC that's what Groups.io called
it. It looks as though we are now going to have to edit our
instructions, not that doing that is a major issue.

Also lost in the dim past (but apparently still stuck in Mark's mind) is "Full Name" - that's what Display Name was once called. But Display Name has for a long time been the correct term for what is seen on the group's web pages to identify members' postings and uploads.

If someone /is/ receiving messages saying that their "userrname" has
not been set it suggests an incompatability between Settings and a
specific stock message.

This text is seen by moderators at the top of the page for an individual in the Members list. It is correct as stated, referring to whether that member has set their User Name. If set, the User Name is displayed there.

Shal


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Hi all,

A busy week's change log:


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

CHANGE: In the pending message page, all buttons are disabled until at
least one message is selected.

At last! I don't know how many times I'd clicked one of the buttons (with no messages selected) and then been completely disoriented by the result. Particularly when there was only a single message in the list...

I still wish there were more color contrast between disabled and enabled though. Disabled ought to be grey I think.

NEW: You can now move photos between photo albums.

Yay! This has been a much-requested feature.

NEW: You can now change the owner of a photo album.
NEW: You can now change the owner of an individual photo.

These will be a help for groups where the moderator had to copy photos manually, or replace photos with resized ones.

CHANGE: In message, wiki and api revision list pages, if there are two
revisions checked, and we check another revision, we remove the
oldest revision check.

Ah, good. When the list of revisions was long it was getting tedious to have to first scroll down to the very bottom to uncheck that one.

CHANGE: When inviting someone who is not already a Groups.io user,
prioritize setting their Full Name to what was in the invite over
what their email is set to.

I'm pretty sure Mark means "Display Name". This will be helpful as many email users have either their real name (which may not be appropriate for the group) or something cryptic set as the display name in the "From" field of their messages.

CHANGE: Tweaked plan text message footers to make them much smaller.

Ok, so I get to go update my wiki page now...
/g/GroupManagersForum/wiki/Footers

CHANGE: For messages with both a plain text and html part, we now
insert the message footer into both parts (previously we'd only
insert it into the html part).

A select few (you know who you are) will ever notice this, but this inconsistency had been bugging me for a long time.


Comments about these others are also welcome:

BUGFIX: In the mobile view, the Subgroups link was not always
displayed when it should be.
BUGFIX: Fixed several screen reader accessibility issues throughout
the site.
CHANGE: Updated the Google Group transfer page with changed
directions.
BUGFIX: Fixed the Edit button on the Hashtags page on Safari.
BUGIFX: The 'Upload File' button was never disabled, even when it
should have been, due to a typo in the HTML.
CHANGE: Removed lavabit.com from the list of banned email domains,
because they no longer have a disposable email address feature.
CHANGE: Ignore bad certificates from Yahoo when downloading y! group
photos.
CHANGE: Changed the time format in the calendar views to use am and pm
instead of a and p.
BUGFIX: Removed unused Search button on the chat page.
CHANGE: When viewing poll results, keep the order of respondents the
same in View By Answer mode. Also removed pagination widget, because
we don't currently paginate that page.
BUGFIX: For messages with text larger than 32kb in length, we
incorrectly passed a much shorter part of the message to the search
indexer than was necessary.
CHANGE: Changed the gavel icon to a scale to represent moderated
threads.
BUGFIX: Some error messages weren't being displayed correctly when
editing a group's settings (such as group description being too
short).
NEW: Exportgroup now exports more member data, in json format. For
premium/enterprise groups, we now export past member data. And we
export member notices.
INTERNAL: Completed switchover to new search cluster.

Please call out any you find significant.

Shal


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