Re: #poll Permission Issues - Possible email link issue #poll

Sorry Bruce for keeping you up thinking about this.

I believe it was done under the main group, but I'm new to and may have done something wrong.

Dave

MOBI

Sent from

On May 30, 2018, at 9:49 PM, Bruce Bowman <bruce.bowman@...> wrote:

On Wed, May 30, 2018 at 08:30 pm, MOBI Group Master wrote:

I think the poll was with our main group. MOBI is our group.
Believe it or not, I've been lying in bed thinking about this.

I just went to your group URL and I see that your group has subgroups. Was this poll created in a subgroup that these subscribers don't have access to?

I don't have any experience with subgroups (and I'm kinda glad of that)...but that's the only rational explanation that I can think of at the moment.?

Bruce
--
The system Help is your friend.?? /static/help

Re: #poll Permission Issues - Possible email link issue #poll

Bruce Bowman

#8923

On Wed, May 30, 2018 at 08:30 pm, MOBI Group Master wrote:

I think the poll was with our main group. MOBI is our group.

Believe it or not, I've been lying in bed thinking about this.

I just went to your group URL and I see that your group has subgroups. Was this poll created in a subgroup that these subscribers don't have access to?

I don't have any experience with subgroups (and I'm kinda glad of that)...but that's the only rational explanation that I can think of at the moment.?

Bruce
--
The system Help is your friend.??/static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8922

Thanks Bruce

I'll try to get you the information requested asap.

I think the poll was with our main group. MOBI is our group.

Can I email you the sample member's? email address directly to you instead of publishing publicly?

My email is Dave@....

Dave

On May 30, 2018, at 8:23 PM, Bruce Bowman <bruce.bowman@...> wrote:

Show quoted text

Well MOBI, I'm no longer confident in my answer.?

I created a poll in Shalstest and clicked on it while logged in with another account. I didn't get the error you showed...I got a message saying "You are not subscribed to this group with this email address."

If not logged in at all, I get taken to the login page...no error message. Hmmm...

Being unable to replicate the problem, I'm afraid you're going to have to provide more information. A new screenshot showing the error and that? includes the actual URL?in the address bar would be helpful. You could also forward a copy of the email that the user(s) who are having this problem have received. Either or both.

What is your group name? Is it possible that this poll was created in a subgroup and both the main group and subgroup names are really long? You DID say that not everyone was having this difficulty, didn't you? Does everyone having a problem have the same message delivery option set?

Trying to help here, but not having much success.

Regards,
Bruce
--
The system Help is your friend.?? /static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8921

Well MOBI, I'm no longer confident in my answer.?

I created a poll in Shalstest and clicked on it while logged in with another account. I didn't get the error you showed...I got a message saying "You are not subscribed to this group with this email address."

If not logged in at all, I get taken to the login page...no error message. Hmmm...

Being unable to replicate the problem, I'm afraid you're going to have to provide more information. A new screenshot showing the error and that?includes the actual URL?in the address bar would be helpful. You could also forward a copy of the email that the user(s) who are having this problem have received. Either or both.

What is your group name? Is it possible that this poll was created in a subgroup and both the main group and subgroup names are really long? You DID say that not everyone was having this difficulty, didn't you? Does everyone having a problem have the same message delivery option set?

Trying to help here, but not having much success.

Regards,
Bruce
--
The system Help is your friend.??/static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8920

On Wed, May 30, 2018 at 05:57 pm, MOBI Group Master wrote:

Is it possible there is a bug tied to the email link?

Well, I take that back. If your group name happened to be ridiculously long, the mail client of those receiving text-only emails could be mangling the URL with word-wrap. But let's follow up on the more likely scenarios before going down that road.
?
Bruce
--
The system Help is your friend.??/static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8919

On Wed, May 30, 2018 at 05:57 pm, MOBI Group Master wrote:

Is it possible there is a bug tied to the email link?

No.

Bruce
--
The system Help is your friend.??/static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8918

Is it possible there is a bug tied to the email link?

Show quoted text

On Wed, May 30, 2018 at 4:42 PM, Bruce Bowman <bruce.bowman@...> wrote:

On Wed, May 30, 2018 at 04:08 pm, MOBI Group Master wrote:

Thanks for the response. So, if someone says logged in and provides a screen shot with their credentials in the upper right hand corner, somehow someway they may not actually be logged? That's seems odd.
It's entirely possible for one individual to have two different email addresses registered with the site. These two email address represent different accounts. If such a person follows a poll link that was emailed to address #1 and is already logged in under address #2, the behavior that you describe will happen.

Also, is your group message archive is public, it's possible that someone who isn't even a subscriber could read the poll question online and find themselves unable to answer it.

That's why I'm asking you to have whoever is experiencing this issue to pull down the "Your Groups" menu to find out if your group is actually listed there. Another option is to simply go to ?and look at the group list.

Is there some permissions I should be checking somewhere?
There is a single menu item in Admin->Settings determining who can set up polls. But unless polls have been disabled altogether, this would not explain the problem you've described. While we're at it, check to be sure another owner hasn't already closed the poll by accident. I would expect that to generate a different error, but at this point I'm not prepared to make any assumptions.

Good luck,
Bruce
--
The system Help is your friend.??/static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8917

On Wed, May 30, 2018 at 04:08 pm, MOBI Group Master wrote:

Thanks for the response. So, if someone says logged in and provides a screen shot with their credentials in the upper right hand corner, somehow someway they may not actually be logged? That's seems odd.

It's entirely possible for one individual to have two different email addresses registered with the site. These two email address represent different accounts. If such a person follows a poll link that was emailed to address #1 and is already logged in under address #2, the behavior that you describe will happen.

Also, is your group message archive is public, it's possible that someone who isn't even a subscriber could read the poll question online and find themselves unable to answer it.

That's why I'm asking you to have whoever is experiencing this issue to pull down the "Your Groups" menu to find out if your group is actually listed there. Another option is to simply go to ?and look at the group list.

Is there some permissions I should be checking somewhere?

There is a single menu item in Admin->Settings determining who can set up polls. But unless polls have been disabled altogether, this would not explain the problem you've described. While we're at it, check to be sure another owner hasn't already closed the poll by accident. I would expect that to generate a different error, but at this point I'm not prepared to make any assumptions.

Good luck,
Bruce
--
The system Help is your friend.??/static/help

Re: #poll Permission Issues - Possible email link issue #poll

#8916

Hi Bruce,

Thanks for the response. So, if someone says logged in and provides a screen shot with their credentials in the upper right hand corner, somehow someway they may not actually be logged? That's seems odd.
In the screenshot provided earlier, I put a blue line through their name as to not share information they haven't given me permission to share.
But, I can assure that is his email address.

Is there some permissions I should be checking somewhere?

Thanks again,
Dave

Re: Counting emails was Re: [GMF] In Process? AND vailidty of policy change

Glenn Glazer

#8915

On 5/30/2018 13:46, Bruce Bowman wrote:
I suggest that everyone read the groups.io Terms of Service found at /static/tos

It's to be expected that any change of policy will meet with some resistance. At the same time, Mark owes no special duty of care to those who are not compensating him for his services. That's the way I see it.

Regards,
BruceI'm sorry if you took my question as questioning the validity of the change. From the responses to my question, I was able to determine that the group I have in the transfer process is way under 100K and so I stopped worrying about it.

Best,

Glenn

Re: groups.io owners standards and ethics

[email protected]

#8914

开云体育

Why are you still a member of the group.

I have left groups for less or a reason but if an?owner was rude?and said vile things to me I would be gone in a heartbeat. I am sure there are other groups that?are similar to that one that you can join. Ilene

?

Show quoted text

-------Original Message-------

?

From: Shal Farley

Date: 5/29/2018 8:53:59 PM

To: GMF

Subject: Re: [GMF] groups.io owners standards and ethics

?

Marvin,

?

... Then last night, he starts sending me vile rude, messages, ... and did report this owner of a few groups. But nothing came of it, the owner of , said to deal with it my self.

?

It is unfortunate that the person responded to you this way, but if those messages were sent outside of Groups.io (from his email to yours) then there's nothing Groups.io would do about it, regardless of that person being a group owner. The TOS is only violated if the offending material goes through Groups.io.

?

So have blocked these couple of people.

?

That's the best answer. Let their angry or offensive words be their own burden, not yours.

?

Shal

?

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

?

Re: Counting emails was Re: [GMF] In Process?

Glenn Glazer

#8913

On 5/30/2018 08:34, Shal Farley wrote:

Bruce wrote:

If you look at the sequence number on the latest message that will provide an upper limit.

?

Upper limit is correct. The actual number of messages to be transferred will be less if messages have been deleted from the Y!group. I'm assuming Mark is counting only those that remain in the Y!group's Conversations section.

?

I can't think of a ready way to determine the number of remaining messages. Possibly could tell you that.

?

Shal

Thanks, everyone.? Upper bound is fine.? We are nowhere near the 100,000 message limit.

Best,

Glenn

[ad trimmed by moderator]

Re: #poll Permission Issues - Possible email link issue #poll

#8912

On Wed, May 30, 2018 at 11:48 am, MOBI Group Master wrote:

We're getting reports from several users that they cannot answer Polls because of a permissions issue even though they are clearly logged in (see screen shot here).

My own subscribers often struggle with this. However, none of the screenshots provided demonstrate that the subscriber is "clearly logged in."?

Have any person experiencing the problem pull down the "Your Groups" menu (on the blue bar at the top of the page). If your group does not show up in the resulting list, they are logged in under the wrong email address...if the "Your Groups" menu is absent, they aren't logged in at all.

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

Re: [email protected] not working for me

#8911

On Wed, May 30, 2018 at 11:49 am, Michael Pavan wrote:

I've completed steps 1-9.

When do I click on "Update Transfer"?
This is not mentioned in the instructions.
Between steps 9 & 10?

See?/g/GroupManagersForum/message/8709

[I've actually sent the invitation 3 times in the last 6 days, and again just now - no response...]

When transfer agent becomes a member of your Y!G you will receive an email with further instructions. Until that happens there is nothing you can do but wait.

Sorry,
Bruce
?
--
The system Help is your friend.??/static/help

Re: Counting emails was Re: [GMF] In Process? AND vailidty of policy change

#8910

I suggest that everyone read the groups.io Terms of Service found at /static/tos

It's to be expected that any change of policy will meet with some resistance. At the same time, Mark owes no special duty of care to those who are not compensating him for his services. That's the way I see it.

Regards,
Bruce
--
The system Help is your friend.??/static/help

Re: Counting emails was Re: [GMF] In Process? AND vailidty of policy change

#8909

Yes there is an easy way to see how many messages are in your current Yahoo group.

Simply go to ther home page, scroll down to see the  month by month, year by year total and add them all up.
This is the total number of messages CURRENTLY in your Yahoo group.

The message number is the number of messages that have ever been posted on your group, including all messages that have been removed by yahoo, so is not an accurate figure at all.

At the end of the day, it is the number of messages CURRENTLY in the archives that will be transferred.

one thought on this change of policy.
If we signed up to groups.io and started the migration process BEFORE these new conditions came into effect, surely it is not legal to 'back-date' any policy changes. Meaning. That anyone that signs up to groups.io or perhaps starts the migration process AFTER the policy changes, providing it is made very clear on the migration page of the chages, then of course, the new policies can come into effect.
But not before.

I am by no means against people paying for the hard work of Mark and his colleages, and whilst persoanlly I think the sum asked is a bit on the steep side, it is a one off payment only, so is a 'good' way of doing it. It is just the fact that I have transferred the group, got most of the active memebrs all across and used to the new site, to now only be told that we may have to pay for the transferral of all the data, does seem rather 'over the top' at best and at worst, well I will not use that word, but it is not a legally good word.

It would be curious to know what other people think about this please.

Cheers
Alexis

Show quoted text

On 30/05/2018 09:16, Gerald Boutin wrote:
On Wed, May 30, 2018 at 07:46 am, Glenn Glazer wrote:
On 5/30/2018 00:24, Shal Farley wrote:
Also a new twist: the most recent 100,000 messages transfer free -
         which should be accommodate most groups - but to get more messages an
         upgrade to Premium for at least one year is required ($110).
Does anyone know if there is an easy way to count the number of messages
     a Y!G has?
Best,
Glenn
Look at the last message number on the web UI.
-- 
Gerald

Re: [email protected] not working for me

#8908

I have 9 YahooGroups and decided to transfer all of them. I've started with the smallest (6 members), least active (84 messages in 8 years. I would call it dormant, but I sent a message 6 days announcing the intended transfer and it worked, and the website works (except for "Change Cover" photo),

I've completed steps 1-9.

When do I click on "Update Transfer"?
This is not mentioned in the instructions.
Between steps 9 & 10?

[I've actually sent the invitation 3 times in the last 6 days, and again just now - no response...]

Show quoted text

On Wed, May 23, 2018 at 01:50 pm, Bruce Bowman wrote:

Here is the process. It is not automated and will take several days. Do not do anything out of order.

Go here:?/

At the bottom of the page, you'll find a link that says "Easy Group Transfer." Click it.

Scroll to the bottom of the subsequent page and click on the big blue button labelled "Yahoo Group Instructions."

Read the instructions carefully. Bookmark this page, too. You will come back here several times.

Create your groups.io group and configure it according to your needs.?[NOTE: You will receive an email when your request for a group has been approved. This alone could take up to a day.] (You have now completed Step 0 of the instructions)

Once you have your groups.io group set up, return to the bookmarked page. Click on the big green button at the bottom that says "Start New Transfer."

Enter the name of your Yahoo group and the name of your groups.io group. Do NOT enter any domain information (i.e.: leave off @yahoogroups.com or @yahoogroups.co.uk), just the group names.

Click the big green "Start Group Transfer Process" button at the bottom of the page. (You have now completed Step 1 of the instructions)

Go to your YAHOO GROUP (not your groups.io group) and log in. Send a membership invitation to "[email protected]." (You have now completed Step 2 of the instructions)

BE PATIENT. Accepting the invitation could take several days, and requires human intervention (solving a CAPTCHA).?You DID send the invitation from your Yahoo group, didn't you?

You will eventually receive an email stating that the membership has been accepted. (You have now completed Step 3 of the instructions)

Return to your YAHOO GROUP and log in. Promote "[email protected]" to a Moderator.

Now return to the groups.io page that you bookmarked in #4 above. Pull down the menu at bottom right and select the group you're ready to transfer. Tell groups.io to start the transfer. (You have now completed Step 4 of the instructions)

BE PATIENT. The ability to actually do the transfer depends on how well Yahoo's servers are operating. We all know what that means, right?

BE EVEN MORE PATIENT.?You may notice activity in your new groups.io group, which may reflect partial completion of the process. Do not obsess about this.?

When the transfer is done, you will receive an email from the transfer agent summarizing what it was able to transfer. It will also list whatever things it was?not?able to transfer. Until this email is received, you aren't done yet.

Rejoice.

Most of us have "been there" with this process before and it all sounds easy in hindsight. Ironically, the same thing that's causing most people to abandon Y!G (server downtime) is exactly the same thing most likely to get in the way of completing the transfer process. The best time to initiate a transfer is when Yahoo is performing well. If you procrastinate until things are crashing and burning, delays, incomplete transfers, and other such frustrations can be expected.

Hope this helps,
Bruce

#poll Permission Issues - Possible email link issue #poll

#8907

Hello,

We're getting reports from several users that they cannot answer Polls because of a permissions issue even though they are clearly logged in (see screen shot here).

I've checked the Hashtag settings:

Someone indicated that if the click on the email link they receive the error, but they were able to navigate from the main home screen and complete the poll.

Please help.

Thanks,

Dave

Re: Counting emails was Re: [GMF] In Process?

#8906

The most current msg# is the last used number, not necessarily the number of messages present (could be many deletions in a big long running group).? So the last used sequence number gives you the upper bound of the number of messages.
I found that you can count the number of messages by:
Conversations -> Actions -> Message History, then select the text of the table of message counts by month.
In Excel, open a blank worksheet and do Paste Special -> Select Paste As Text - and paste in the counts.
Use AutoSum to sum the rows, then sum the column of row totals.
In one group I'm in, the sequence # was?26021, but the total count of messages was 21799.
Toby

Re: In Process?

#8905

On Wed, May 30, 2018 at 08:25 am, dash wrote:

I did all the stuff in one day

It's not possible to do everything in one day if you want it to work. See?/g/GroupManagersForum/message/8697

Bruce?
--
The system Help is your friend.??/static/help