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On Wed, May 30, 2018 at 04:08 pm, MOBI Group Master wrote:

Thanks for the response. So, if someone says logged in and provides a screen shot with their credentials in the upper right hand corner, somehow someway they may not actually be logged? That's seems odd.

It's entirely possible for one individual to have two different email addresses registered with the site. These two email address represent different accounts. If such a person follows a poll link that was emailed to address #1 and is already logged in under address #2, the behavior that you describe will happen.

Also, is your group message archive is public, it's possible that someone who isn't even a subscriber could read the poll question online and find themselves unable to answer it.

That's why I'm asking you to have whoever is experiencing this issue to pull down the "Your Groups" menu to find out if your group is actually listed there. Another option is to simply go to ?and look at the group list.

Is there some permissions I should be checking somewhere?

There is a single menu item in Admin->Settings determining who can set up polls. But unless polls have been disabled altogether, this would not explain the problem you've described. While we're at it, check to be sure another owner hasn't already closed the poll by accident. I would expect that to generate a different error, but at this point I'm not prepared to make any assumptions.

Good luck,
Bruce
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