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Re: UPDATE: My Owner/Moderator Status changed to Member Status . . . .
Paul,
I was actually unsubscribed from CostaRicaLiving and had to re-subscribe. If you were unsubscribed for spam, as Bruce suggests, then you would have been sent an email from Groups.io to resume your subscription. That may have gone to your Spam folder, so be sure to look there. The link in that message is good for three days, so there may still be time to recover your prior subscription (the one with owner status).. ? After I resubscribed I was only a member but oddly enough I received a Moderator Alert to my email that a new member had joined (that was me, of course) but when visiting the group I still have no Administrative Access in the left sidebar. Again, make sure we're talking about the same email address.? If you re-subscribed under the same email address which had been owner, rather than resuming, I don't know what happens. The new subscription may block the resume under the same address, or maybe the resume (if you find it) will bump you back to owner. In any case, going forward Bruce's suggestions about having a second owner in the group, even if it is just another email address for yourself, is something I endorse (and practice with my own groups). Shal-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: My Owner/Moderator Status changed to Member Status . . . .
Paul,
I logged into Groups.io just now and found that I am no longer Owner of my IO group and thus have no access. Are you sure you logged in with the same email address as the one that owns the group? In Groups.io each subscription email address is its own account ID, so group subscriptions you have under one email address do not carry over to other email addresses you may have. ? How can I resolve this and recover the ownership of my group?? (I was the only Owner but there were two other Moderators.? Also the group is inactive right now with only moderators allowed to post.) If you can find evidence of which email address of yours owns the group, try logging out and then logging in with that email address. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Display Name Locked - Bug or Feature?
#display-name
Bruce,
Good point and something that a member in one of my restricted group mentioned...that if you edit your Display Name is the Main group, it will proprogate down through all the subgroups by default. What I didn't know was that your main group is restricted yet will still allow Display Name edits.? So the the main group is exempt so to speak from the edit restriction while any restricted subgroup does not permit any Display Name edits except through the main group or via the account profile (master profile). Sure seems an unintended restriction or bug.? Should I send this off to bugs or another group for higher authority review? Thanks again. -- Mike, Mazama WA USA |
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Re: My Owner/Moderator Status changed to Member Status . . . .
On Thu, May 3, 2018 at 05:03 pm, Epicatt2 wrote:
Gentle GMF Members,I see that you have an AOL email address. AOL is notorious for their feedback loop mechanism for spam filtering and may have flagged a GIO message as spam. Check your spam folder for any group messages and also look for any messages asking you to click on a link to resub. Click on that and you will be reinstated immediately...otherwise you may have to contact [email protected]?for assistance. I highly recommend that you set up a reliable second person with Group Owner status so you have someone to troubleshoot this problem if it ever recurs. Another option is to get yourself a second email address (from GMail or some such) and make that address an Owner so you have something to fall back on. Good luck, Bruce |
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UPDATE: My Owner/Moderator Status changed to Member Status . . . .
I was actually unsubscribed from CostaRicaLiving and had to re-subscribe.
After I resubscribed I was only a member but oddly enough I received a Moderator Alert to my email that a new member had joined (that was me, of course) but when visiting the group I still have no Administrative Access in the left sidebar. So the Groups.io CRL recognizes me a owner/morerator on some level but I do not have access when I visit the page. [ sigh ] Hoping one of our wise GMF mavens will be able to unravel this mystery for me. Regards, Paul M. CRL Owner/Moderator == |
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Re: webmail
Judy,
Your subscription in GMF appears to be normal, with individual messages being sent to and accepted by your email service. If you joined that particular group with the same email address, maybe you need to check your subscription settings for that group? To do that visit the group on the web, then on the left click the Subscription button. Otherwise I'm stumped. Maybe you have a filter either in your email service or in OE that blocks messages from all groups except the ones you've previously "whitelisted" or otherwise allowed? Or maybe your issue relates to this one: /g/GroupManagersForum/message/8028 Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Display Name Locked - Bug or Feature?
#display-name
On Thu, May 3, 2018 at 04:32 pm, Mike wrote:
Sorry if I did not make this clear.I just checked into your group, based on your message footer. You seem to have 14 subgroups, some of which are open, others are restricted. Is that what you're talking about? I have no experience with subgroups...others will need to look into that and report back. But I can think of no logical reason why display name should be locked based on the spam control settings.?If that's actually the case, it sure sounds like a bug. Regards, Bruce |
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Re: webmail
On Thu, May 3, 2018 at 04:32 pm, Shadow Grafix wrote:
Thank you Shal no, it's all the same email address, but I'm not receiving any mail from this particular?group.Be sure to check your spam/junk mail folder to see if messages are landing there. Also check your subscription settings to see if you're receiving "individual emails." It could also be that your account is in bounced status. Did you receive any emails from groups.io asking you to click on a link to unbounce your account? Failing that, it could be that the group just doesn't have much traffic right now and you'll soon receive something. You could try sending the group an email yourself and see what happens. Good luck, Bruce? |
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My Owner/Moderator Status changed to Member Status . . . .
Gentle GMF Members,
I logged into Groups.io just now and found that I am no longer Owner of my IO group and thus have no access. What would cause that to happen? I haven't changed anything except for my Display Name, and that was done several days ago. How can I resolve this and recover the ownership of my group? (I was the only Owner but there were two other Moderators. Also the group is inactive right now with only moderators allowed to post.) Very strange! Paul M. CostaRicaLiving == |
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Re: Display Name Locked - Bug or Feature?
#display-name
On Thu, May 3, 2018 at 04:32 pm, Mike wrote:
This applies to groups that are restricted.? Open groups are no issue.It was me who was not being clear...I did my testing in a restricted group, and it worked just fine. Sorry I couldn't help... Bruce |
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Re: Display Name Locked - Bug or Feature?
#display-name
Hi Bruce,
This applies to groups that are restricted.? Open groups are no issue.? As this group is open, the Display Name works correctly for a direct edit. I tested this both with my owners account on my restricted group as well as a test account on the restricted group. Sorry if I did not make this clear. Thanks you, -- Mike, Mazama WA USA |
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Re: Question? [about privacy setting]
Becky, Yes. And members too.Group listed in directory, private messages.? ??? ? -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: webmail
Judy,
I'm not sure what you mean here. Groups.io does not offer a webmail service, not in the sense that Yahoo offers Yahoo Mail anyway. ?
Once you have messages from Groups.io appearing in your email interface it should work with any group subscriptions you have. Unless you've subscribed to some groups under a different email address. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Question? [about privacy setting]
[subject clarified by moderator] |
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Re: Disable ¡®reply to sender¡¯
On Thu, May 3, 2018 at 04:00 pm, Bruce Bowman wrote:
If you want to keep subscribers from contacting each other This can't really be done completely because each email sent out will have the sender's/poster's email address in it.? There have been suggestions made on the beta group to add an optional setting for this. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Disable ¡®reply to sender¡¯
On Thu, May 3, 2018 at 09:48 am, Jim Wells wrote:
Love groups.io, just wondering if there is a way to disable private email for entire group.If you want to disable "reply to sender" (per your message subject), go to Admin->Settings->Message Policies. Select "Reply to Group" from the pull-down and check the "Remove Other Reply Options" box. If you want to keep subscribers from contacting each other via the Directory, the only way I know to do that is to make the Directory invisible to them. Same page, "Privacy" section, pull down the menu and select either "Moderators and Owners" or "Member Directory is Disabled." Hope this helps, Bruce |
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On Thu, May 3, 2018 at 10:40 am, Tom H wrote:
It appears that the reply subject is derived from the original Topic and subgroup name [docuwiki] before the changes[dokuwiki]. I'm not sure this is necessarily a bad thing; for email subscribers keeping messages in a thread, it would keep them altogether under the original subject. However, if they have only the latest message and wish to look up the discussion on the website, the current Topic may be unrecognisable.Incoming emails are grouped into a topic by subject line (the hashtag is part of the subject line). If you change the subject line online but someone replies to an email that was already sent out with the original subject, it shows up as a new topic.?If you're concerned about this, the only way to remedy it is to keep merging the topics as new emails filter in. If people show lots of interest in the topic and it generates a lot of traffic this process can become quite burdensome. For that reason I try to resist the urge to correct posts in this manner. See also this post on merging hashtags:?/g/GroupManagersForum/message/7610 Of course, the link in the email footer would take them to the right message regardless of the Topic (I hope).The link in the footer is based on the message number in your group, which should not have been altered by your edit. Hope this helps, Bruce |
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Shal Farley
Mike
Bruce
Epicatt2
Becky
Duane