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Re: Deleting folders
#files
Double-check that you are actually an owner. If so, there will be a blue "owner" tag next to your email address in the membership listing.
Also check to see if someone has disabled files entirely in the group settings by mistake. Failing that, I'm at a loss, given your other investigations. Bruce |
Re: reported a message as spam and was removed. via email
The member received a notice that included a link for them to rejoin immediately.? There have been multiple discussions about this, and possible solutions, both here and on the beta group.? Here are a couple of the more informative:
/g/GroupManagersForum/topic/9298298 Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list |
Re: reported a message as spam and was removed. via email
Here's a thread on this: |
Re: Non-Subscribers
¿ªÔÆÌåÓýHi StanleyYou said:
Why not use the settings in to help / let people manage the email flow? You can set your default group settings using advanced preference. First post only, following only.? Here¡¯s a screenshot of group settings (my test site): My personal group settings for Group Managers Forum: Here¡¯s what the email footer for my GMF subscription says: "Every message in topics or hashtags you are following is?emailed to you. The first message of every new thread is also emailed to you. You automatically follow any topics you start or reply to.¡± I can follow specific topics if i wish using the footer -? "Follow This Topic: /ft/13267435/19¡± and I can mute hashtags, etc. Frances |
Re: emails getting [SUSPECT] added to them
It's either their email provider or a security program on their computer.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list |
Re: Deleting folders
#files
Shal said:
If you hover in the blanks space to the right of the scissors (about as far as the distance from the pad and pencil to the scissors) does the hover text for Delete show up? And if you click in that empty space do you get the delete confirmation pop-up? Susanne said: You might try Ctrl and the minus/hyphen symbol. This should reduce the size of the window contents so you can see the entire window. --- Sorry to say that neither of these suggestions helped. There was no reaction to a mouse click anywhere along the line where the Edit and Move symbols show and crtrl- and ctrl+ did not produce anything either as the whole screen is available to view.. This is a mystery! Margaret [ad trimmed by moderator] |
reported a message as spam and was removed. via email
Hi,
I received an email that a member was removed from my group -- Hello, This is to notify you that??? EXAMPLE@yahoo.com has been unsubscribed from your group [email protected] because they marked a message as spam. To turn off this notification, log into and edit your subscription. Thank you for choosing Groups.io groups. Cheers, The Groups.io Team OK, so what's this about?? I went to my group and no where did I find anything about Spam. And since the member has been "unsubscribed" from my group how can they go into their subscriptions to turn off any notifications? I'm lost?? Any ideas of what to do about this? Does the member just rejoin? Do they even know they have been unsubscribed from group? Did they do it to themselves without knowing? Any help is appreciated! Febe |
emails getting [SUSPECT] added to them
A few of our members are getting messages through our groups with
[SUSPECT] added to them, eg: [SUSPECT] Re: [cdxc] Dayton 2018 It is not clear whether this is being added by groups.io or their own email provider - I suspect the latter. Has anybody else seen this and can offer an explanation? Dave |
Jed,
I will post a small photo as an example:Ordinarily I wouldn't allow test messages in GMF. But... kitten. I take it from the fact that you've deleted the message that you've learned whatever it was you needed to learn from it? Shal GMF Moderator -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Transfer Group from Yahoo
Al,
How many groups at groups.io have a subscriber base over 5,000Looks like around 20, counting them up in the Directory. I've no way of knowing about unlisted groups. I did not know until the 24 February a message was sent from groups.ioAny address already present in the Groups.io group when the transfer occurs won't get that message - they don't get added (again). Another reason an owner should always have a backup address or two lurking in his/her groups. This message would not have identified those with no longer anI'm not sure what you mean here, but Mark missed a trick: this message does not feed into the Bounce History mechanism. However, the group's Welcome message (if there's one active during the transfer) does, so the dead addresses will be identified pretty quickly. Note here when I did a test download of the membership data base IYeah, I've seen errors in that header line, and have reported them to support. Low priority I guess. We have an message ready that we will be transmitting to all of ourThat purpose can be served by your group's Welcome notice. We have included instructions on how to unsubscribe from the new groupThat purpose _is_ served by the "You have been added..." notice. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Accessing Attachments
John,
... in Y!G, we had the option set so that attachments were alwaysCorrect. I am just wondering how other ex Y!G moderators feel and if they wouldI'm solidly for that idea. It should apply to attachment links distributed in Digests, and in Individual Messages when the member has elected to limit attachment size (Advanced Preference). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
recurring scripts
Shal and Janet,
I answer to both of you. Thanks for your suggestions (see below) to put recurring scripts in either wiki or calendar. I?ll try out both options. Victoria --- In beta you wrote: > Thats why I liked the recurring mail tool in YG where small > instuctions how to handle this or that could regularly be sent, > The guidelines are a single document, and the other information we > regularly sent are quite long ones. In our group they are necessary > though. I have a solution already, ?ll create a new moderators adress > and will send those scripts monthly, but each at a different time. J?s answer: My suggestion is to use a wiki page and specify it as the "sticky wiki." You specify which wiki page is the current sticky wiki in the "sticky wiki" field on the settings page. The first several lines of the sticky wiki appears as a banner at the top of the message. An alternative is to create a sticky message, to the same end. -- J Shal?s answer: There is nothing in Groups.io that closely matches Yahoo Group's scheduled files. What I use is Calendar events. The Description field for the event can be formatted just like a message posting; but there's a little bit of added boilerplate above it and an automatic hashtag in the subject line. See: /g/GroupManagersForum/message/3749 and /g/GroupManagersForum/message/4264 Shal |
Re: Owner messages
On Tue, Feb 27, 2018 at 08:11 am, Matthew King - AK4MK wrote:
I'm already on all owner emails, and the email never came to my spam folder.I have a similar problem. One of my moderators contacted a Pending Member via web and checked the "Bcc: All Moderators" box to make sure that everyone was informed. The other moderators received her message, but not me. And I am on All owner e-mails. The message sent to the pending member wasn't even stored anywhere in the group. At least, I haven't been able to find it. Marina |
Marina,
I'd like to have just one reminder sent to the group. But all I getUnchecking "Send Notice when Event happens" should have prevented the second, #cal-notice, from being sent. Works for me anyway. Though there have been some bugs reported involving updates (edits) to repeating events, so maybe this is something to have [email protected] take a look at for you. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Non-Subscribers
Stan,
If I made all members of the subgroup, they would be getting emails ofIn the subgroup's Settings page you could alter the Default Sub Settings to make their default Email Delivery be No Email (or Special Notices Only). Or Daily Summary might be appropriate. Or, leave it at Individual Messages and use Message Selection instead. Following Only plus Auto Follow Replies would mean they'd get email replies to any posts or replies they make in the subgroup. Which may pleasantly surprise (or just confuse). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Welcome letters
Pamela,
Now when a new member accepts the invitation and joins the group, aIt is one of the Member Notices. Go to the Settings page of your group and click the button of that name. That should bring up a list with at least that one message listed. Probably only that one initially. Click on its name to open and edit it. When finished click on the blue Update Notice button at the bottom. Or you could stop it from being sent by unchecking the "Active Message" box. You probably want to explore the other types of Member Notices that are available to you. /static/help#membernotices Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Deleting folders
#files
Margaret,
I am on a laptop running Windows XP. I assume the trash can isYes. Each of those icons should have a hover text if you hover the cursor over them - Edit (pad and pencil), Move (scissors), Delete (trashcan) and Report File (flag). If you hover in the blanks space to the right of the scissors (about as far as the distance from the pad and pencil to the scissors) does the hover text for Delete show up? And if you click in that empty space do you get the delete confirmation pop-up? I'm just wondering if the functions aren't available to you, or if it is just the icons that are missing from your display. Kind of a long shot, but I otherwise don't see why you'd be allowed to Move but not Delete - and everyone should see the Report File flag. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: No Messages Transferred After 2013
Bryan,
However, now that I go into the group, there are no messages startingI don't know what might have happened, but if those messages are on the Y!Group but not on the Groups.io group I'd write to [email protected] to see if there's anything to be done about it. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Deleting folders
#files
Margaret,
toggle quoted message
Show quoted text
Are you running Windows?? You might try Ctrl and the minus/hyphen symbol.? This should reduce the size of the window contents so you can see the entire window.? I find that recent website design often neglects to scale windows properly to the size of screen or browser window that the content is being viewed with.? Consequently edges of pages get cut off without the user having any idea they aren't seeing the whole page.? Ctrl + and Ctrl - are useful to enlarge or reduce the font size or other elements on a webpage.? If it works properly, the text is re-flowed (if that's the right term) and the other page elements are adjusted to accommodate it.? Similarly, is the window you are viewing with maximized to your screen size?? In a similar situation, I couldn't find a button on an app until I maximized the window, even though the window I was using was only pixels smaller that the maximized view.? Some of these things depend on the device you are using, I think. Hope this helps. -- Susanne At 2018-02-27 03:38 PM, A and M Parker wrote: Two things for the new owner to try: |
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