If I create a calendar event, and then edit it, an email notification is generated to the group. Is there a way to disable notifications on event updates? I have several recurring events that might have a minor change, e.g. meeting time or topic or location. The minor updates don't necessarily need to be sent, as I am also sending a reminder email prior to the event, which would have the most recent info.?

I am concerned that Comcast has somehow banned groups.io for this person.
We tried Requesting a subscription by using the “group name+subscribe” option and Comcast returned a “permanent error “ refusal.
any ideas?

From:?mailer-daemon@...
> To:?xxxxxxxxx@...
> Date: 04/20/2024 3:39 PM EDT
> Subject: Permanent Error
>?
>??
> This is an automatically generated Delivery Status Notification.? ? ??
>?
> Delivery to the following recipients failed permanently:
>?
>? ? *?group name%2bsubscribe@groups.io
>?
> Reason: Permanent Error

All 3 actions I took are shown in the activity log. Still no entry in “sent invitations “

On Fri, Apr 19, 2024 at 06:03 PM, Ullman Garrett wrote:

I sent an invite to the correct email. I got ones for “processed” and “sent”. I actually did this twice. The invite is not showing under “sent invitations” and the potential subscriber has received nothing.

Any clue as to why the subscriber is not receiving the invite?

Did you check Admin, Activity?

Frances
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Help available from Groups.io help and GMF wiki.

?

On Fri, Apr 19, 2024 at 02:24 PM, Jeremy Walter wrote:

I am transferring ownership of our groups to a new admin. I would like to do this seamlessly, but they have not entered payment information and I cannot remove our payment info. How can I make sure that info is deprecated without shutting down our groups?

You can remove your own credit card information from your account at any time (/account?page=billing). Having done that, you can no longer be billed.

Assuming the new admin has the proper permissions, they can set themselves as payor using the instructions found at /helpcenter/ownersmanual/1/about-groups-io-billing/changing-the-group-s-payor? You cannot do this for them.

Regards,
Bruce
?
--

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Fri, Apr 19, 2024 at 01:24 PM, Jeremy Walter wrote:

I cannot remove our payment info

You can remove your payment info at any time, it just won't renew on the next billing date.? If you don't have access to the payment info, then you're not the payer.

Duane
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I am transferring ownership of our groups to a new admin. I would like to do this seamlessly, but they have not entered payment information and I cannot remove our payment info. How can I make sure that info is deprecated without shutting down our groups?

On Fri, Apr 19, 2024 at 10:17 AM, Donnell wrote:

Things were working, but two days ago, I was labled spam again and removed.

I will try to clarify this, if I can.

No one is accusing of sending spam emails. However, you did sign up to receive group messages. By definition, none of those can be spam, because you signed up to receive them.

If you or -- your email provider -- mark a legitimate group message as spam, you're essentially telling groups.io that you don't want to receive any more "messages like this." Your provider notifies groups.io, and groups.io dutifully complies with the request and removes you.

https://en.wikipedia.org/wiki/Feedback_loop_(email)?

Further complicating the situation is that many email clients have the Delete and the Spam buttons side-by-side. It's easy to accidentally click the wrong one.

While this all may seem rather extreme, the fact remains that many people can and do report group messages as spam instead of trying to figure out how to unsubscribe. In that sense, the system is working as it's supposed to.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Fri, Apr 19, 2024 at 09:17 AM, Donnell wrote:

I was labled spam again

No, you weren't labeled as spam.? You or your email provider marked a message as spam.

Duane
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On Fri, Apr 19, 2024 at 06:30 AM, Cal wrote:

will it work if we make a payment up front for 3, 4, 5, or 6 months of those payments?

I don't think there's an easy way to make more than one payment.? The only way I can think to do it is to sponsor the group for several months of payments and have them applied when due.

Duane
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Hi,

I have a new group that is intended to be a long-term group, but I'm not 100% sure that the group will last a year.? It may meet for a few months and then fizzle out.

If we sign up for monthly premium in May, will it work if we make a payment up front for 3, 4, 5, or 6 months of those payments?? Will the billing system know that we're paid through July or August or September?

TIA,
Cal

On Fri, Apr 19, 2024 at 08:31 AM, Annie Green wrote:

How to create a groups.io icon for my home page?

This is covered in the Owner's Manual.

Regards
Andy

How to create a groups.io icon for my home page?

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Hi sugar, yes, you can. The member roles are still in the same place.

sugar, you most certainly can!

On Thu, Apr 18, 2024 at 08:07 PM, Sugar wrote:

When starting a new free group, am I able to place a member as a mod or owner?

Yes. ?See #11 in this start-up guide.
/helpcenter/gettingstarted

Frances
?
--
Help available from Groups.io help and GMF wiki.

?

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