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On Fri, Apr 19, 2024 at 02:24 PM, Jeremy Walter wrote:

I am transferring ownership of our groups to a new admin. I would like to do this seamlessly, but they have not entered payment information and I cannot remove our payment info. How can I make sure that info is deprecated without shutting down our groups?

You can remove your own credit card information from your account at any time (/account?page=billing). Having done that, you can no longer be billed.

Assuming the new admin has the proper permissions, they can set themselves as payor using the instructions found at /helpcenter/ownersmanual/1/about-groups-io-billing/changing-the-group-s-payor? You cannot do this for them.

Regards,
Bruce
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Check out the groups.io Help Center?and?groups.io Owners Manual