Re: Reply To Sender and subject line #bug

On Fri, Aug 4, 2023 at 12:58 AM, Margo Seegrist wrote:

I go to respond to an email that came through groups.io and I click on the Reply to Sender, it alters the subject line and garbage comes out.

It's not garbage, it's unicode and whatever email client you are using to reply to that message is probably doing that because it detected unicode in the original subject line (those smiley faces are unicode).? Some email clients handle unicode better than others and you didn't mention what you were using or on what device so I'd suggest just trying another combination.

Regards
Andy

Reply To Sender and subject line #bug

#44549

Hi All,

?

I've been noticing that when I go to respond to an email that came through groups.io and I click on the Reply to Sender, it alters the subject line and garbage comes out.

?

Here's an example.

?

This is the original subject line:

Subject: Re: [AboutOrientalStampArt] Suz's Plum gray, navy mingle card arrived???

?

And here's what it looks like when I click on Reply to Sender:

?

Private: Re: =?UTF-8?B?UmU6IFtBYm91dE9yaWVudGFsU3RhbXBBcnRdIFN1eidzIFBsdW0gZ3JheSwgbmF2eSBtaW5nbGUgY2FyZCBhcnJpdmVkIPCfmI3wn5iN?=

?

Sincerely,

?

Rli@...

Mod's note: enhanced the subject line

?

Re: reinstating bouncing members

#44548

On Thu, Aug 3, 2023 at 04:58 PM, lee wrote:

How do I now send "A bounce probe" to a member who is bouncing?

For an individual member, view their membership details via the member list. Go to the bottom of the page and select the ?Send Bounce Probe button.

For multiple members, filter the member list by those in a Bouncing state (as described in the Owner's Manual). Select the checkbox next to the 'Display Name' column header to select them all, then select the Send Bounce Probe option from the Actions button at the bottom of the list.

( I assume that one was sent automatically when the member bounced for the first time.)

Correct.

Regards
Andy

Re: reinstating bouncing members

#44547

Frances,

Thank you, but . . . .

How do I now send "A bounce probe" to a member who is bouncing?? ( I assume that one was sent automatically when the member bounced for the first time.)

Lee

On Thursday, August 3, 2023 at 10:47:17 AM EDT, Frances <frances@...> wrote:

I have had members whose email provider is ME.COM set to BOUNCE status in my group. ?Have others had this problem?

What is the simplest way to get them back to non-bounce status?

I think Mark fixed that. Duane wrote in Beta:

"Did you verify the date on the most recent bounces? ?I haven't seen any that were dated after July 12. ?You may need to send them all a Bounce Probe so they can click on the link in the message."

Frances

?

--
Help available from Groups.io help and GMF wiki.

?

Re: reinstating bouncing members

#44546

On Thu, Aug 3, 2023 at 03:44 PM, lee wrote:

What is the simplest way to get them back to non-bounce status?

The only thing you could do is send them another Bounce Probe. You cannot un-bounce their account for them, they must do that themselves and the Member's Manual gives details on that.

Regards
Andy

Re: reinstating bouncing members

#44545

I have had members whose email provider is ME.COM set to BOUNCE status in my group. ?Have others had this problem?

What is the simplest way to get them back to non-bounce status?

I think Mark fixed that. Duane wrote in Beta:

"Did you verify the date on the most recent bounces? ?I haven't seen any that were dated after July 12. ?You may need to send them all a Bounce Probe so they can click on the link in the message."

Frances

?

--
Help available from Groups.io help and GMF wiki.

?

reinstating bouncing members

#44544

I have had members whose email provider is ME.COM set to BOUNCE status in my group.? Have others had this problem?

What is the simplest way to get them back to non-bounce status?

Lee

Re: members being removed

#44543

It should be pointed out that their email provider has the ability and may be marking emails as spam without the user's knowledge. Users are unsubscribed in that event to protect the anti-spam reputation of GIO.

This is noted in the Members Manual here.

--
Jim

Re: TA-members list messages cluttered

#44542

I've asked my group members to let me know if they still get the problem - hopefully, as Christos suggested, the problem is fixed and it was just timing when they reported the last occurrence.

Thanks for the help
Steve M

Re: TA-members list messages cluttered

#44541

Duane - there are a number of members saying they have this problem, with at least four different senders.
Christos - I'm told the problem is still happening today

Steve M

Re: members being removed

#44540

On Wed, Aug 2, 2023 at 11:31 AM, Barb LeBrasseur wrote:

this might be a problem limited to my group but thought I’d check – a couple members got the following email this morning which looks like spam

Nope, that's a standard groups.io message when a message is marked as spam.? It says that above the line you quoted.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

members being removed

#44539

开云体育

Hi all, this might be a problem limited to my group but thought I’d check – a couple members got the following email this morning which looks like spam (see below) AND they’ve been unsubscribed. I’ve forwarded it to the help desk as well, but thought I’d check if anyone else is having this problem with their group.

Here’s the email they got:

You have been unsubscribed from [email protected]. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 7 days by clicking the following link:

Regards,
The [email protected] Moderator

?

Thanks for any advice!

Barb

Re: TA-members list messages cluttered

#44538

开云体育

On 2023-08-02 10:31, Steve M via groups.io wrote:

The first member to complain about this problem said it had been going on for about a month, so before Mark made the change mentioned on the Beta group.

No, what I meant is that Mark made a change now to remove or exclude some of the X- headers from the DKIM signature, maybe that was causing the problem all along but now that he removed/disabled them it may not cause the problem anymore.

Cheers,
Christos

Re: TA-members list messages cluttered

#44537

On Wed, Aug 2, 2023 at 10:09 AM, Steve M wrote:

The first member to complain about this problem said it had been going on for about a month

Is it possible that in the second case it was a member quoting one of the 'malformed' emails?

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

Re: TA-members list messages cluttered

#44536

Hi Christos
The first member to complain about this problem said it had been going on for about a month, so before Mark made the change mentioned on the Beta group.

I've asked the members who are getting corrupted messages for some background to see if there is a common point, as well as senders of messages that gets corrupted.? If it throws up anything I'll share.
Steve M

Re: TA-members list messages cluttered

#44535

Interesting this popped-up again, we had another instance of it recently, /g/GroupManagersForum/topic/some_subscribers_have_issue/100278090, and Outlook (routing at least?) seems to also be involved there.

I wonder if the change Mark did here in the headers,  may had been intermittently causing this.

Cheers,
Christos

Re: TA-members list messages cluttered

CHRISTINE SHUTTLEWORTH

#44534

Steve M. wrote:

?

>I have also been made aware that some people on a list I moderate are having the same problem - an example is below, hopefully with personal info hidden.? The actual message is in bold.

Yes, this is exactly the sort of thing I have been getting.

Christine

From:
To:
Sent: Monday, 31 Jul, 23 At 20:35
Subject:

:X-Gm-Message-State:Content-Language:Content-Type;
s=20140610; t=1690832156; v=1;

[Excess quote removed by moderator]

Re: TA-members list messages cluttered

CHRISTINE SHUTTLEWORTH

#44533

开云体育

Thanks, Duane. I’m new to this group and appreciate all tips and suggestions.

?

Just to clarify, so far I’ve received two messages in the format in question, from different senders.

?

Christine

?

Show quoted text

From: [email protected] [mailto:[email protected]] On Behalf Of Duane
Sent: 01 August 2023 13:48
To: [email protected]
Subject: Re: [GMF] TA-members list messages cluttered

?

On Tue, Aug 1, 2023 at 05:38 AM, CHRISTINE SHUTTLEWORTH wrote:

Recently I have found some messages from the TA-members list arriving in my inbox with full internet headers and other unwanted garbage included.

I'd suspect it's the email program of the person that sent the message.? You'll need to get more information to be certain.? You could post some of it here, but be sure to remove anything that may identify a specific individual.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

_._,_._,_

Re: TA-members list messages cluttered

#44532

I have also been made aware that some people on a list I moderate are having the same problem - an example is below, hopefully with personal info hidden.? The actual message is in bold.

Steve M

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Subject: [AB-IX] Missing construction numbers
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Hi,

We have quite a list of aircraft (Cessna, Piper etc) of which we lack the c=
onstruction numbers. Could any help us out?

With kind regards,

R** M

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xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=//www.w3.org/TR/REC-html40">

?

Hi,

?

We have quite a list of aircraf=
t (Cessna, Piper etc) of which we lack the construction numbers. Could any =
help us out?

?

With kind regards,

?

R** M*

?

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--_004_AM6PR10MB2725468303CE7C304C017C86DA05AAM6PR10MB2725EURP_--?

?

Re: TA-members list messages cluttered

#44531

On Tue, Aug 1, 2023 at 05:38 AM, CHRISTINE SHUTTLEWORTH wrote:

Recently I have found some messages from the TA-members list arriving in my inbox with full internet headers and other unwanted garbage included.

I'd suspect it's the email program of the person that sent the message.? You'll need to get more information to be certain.? You could post some of it here, but be sure to remove anything that may identify a specific individual.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.