Brenda,

Be aware that anyone who is removed, banned, etc., can get a new email address
and attempt to join under the new address. Depending on how you handle the new
membership process, you may not even be aware of them joining under a different
address.

I had one member who wasn't adhering to our rule about foul language. I banned
the member's email. He joined under a different account, but he is now behaving,
so it accomplished the desired result in the end. I know he did that because of
his writing style, his never quoting anything from a post he is replying to,
etc., but I figured he's learned a lesson and hasn't broken any rules since he
joined again. I could have banned his new address, and kept doing the
whack-a-mole thing, but all that really matters is that he's using appropriate
language now.

Donald



On Mon, 15 May 2023 03:52:47 +0000 (UTC), "dancerone via groups.io"
<dancerone@...> wrote:

No we haven't set up a notice, did not know about it, but will now. This helps. Glad I asked the forum.

----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP

On Mon, May 15, 2023 at 03:46 PM, Steph Mathews wrote:

Right. I have done that, and it still will not let me.? I’ll play around with it. Thanks!

?Steph,?

A question - Is there at least one other owner besides this non-active email address that you wish to remove? A moderator is not good enough. You need to be able to upgrade an email address to owner.

Question 2 - Can you receive email in that non-active email address? If you can, then you can use the Email Me A Link To Log In function.?

You can create a new owner
- by promoting another member
- by promoting another of your own email addresses to owner
- by adding another email address for yourself and promoting that to owner. As Joseph mentioned, you need to promote the new email address to owner by logging in with your bouncing email address.

After you have upgraded someone to owner, you can downgrade your other email address to member. You could remove or ban that email address or log into that old account and leave the group if you wish.

/helpcenter/ownersmanual/1/managing-moderators-and-additional-owners?single=true

We may be able to give you more help if we understood the issue!

Cheers

Frances
--
Help available from Groups.io help and GMF wiki.

?

开云体育

Hi Steph, before you can remove an address, you need to make another address owner. To accomplish this, going to the member section of your group, find the other email address that you own. And adjust it from member to owner. Then you can go back and remove the other email address.

On Mon, May 15, 2023 at 12:01 PM, Steph Mathews wrote:

Hi. I am trying to remove an email address of mine from one of my groups that is bouncing, and no loger active.? But when I try to remove it, I can't because it is linked to my groups.io account which owns the group.

You can't remove an email address if that is the only owner.
You say "remove it". I would think you can change it.?
At any rate, subscribing with another email address and making that an owner should work.

Frances

?
--
Help available from Groups.io help and GMF wiki.

?

Hi. I am trying to remove an email address of mine from one of my groups that is bouncing, and no loger active.? But when I try to remove it, I can't because it is linked to my groups.io account which owns the group.

Thanks!? Steph

On Sun, May 14, 2023 at 11:39 PM, dancerone wrote:

We had to remove a member for violating our guidelines repeatedly. This person keeps sending us via group owner a request to join. My question is we receive the request and click the reject link and send. What does the person being rejected get on their end?

?

Have you set up a Removed Member notice?
See?/helpcenter/ownersmanual/1/managing-members/removing-members?single=true

The Help says "Removed Member notice You can ban the member. That would prevent the person trying to rejoin with the same email address.
Again, you need to create a notice and make it active:
/helpcenter/ownersmanual/1/managing-member-notices/banned-member-notice?single=true

Here's the help page on banning and unbanning:
/helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members?single=true

If you had removed a member without an active notice, perhaps you should set up a rejected subscription notice:
/helpcenter/ownersmanual/1/managing-member-notices/rejected-subscription-notice?single=true
?
Frances

--
Help available from Groups.io help and GMF wiki.

?

On Sat, May 13, 2023 at 05:53 PM, Glenn Glazer wrote:

The group homepage gives the number of messages per month. Is there a way, other than going to the message list and counting, of finding out how many threads there were in a given month?

Not that I know of.

Interesting to note that GMF had about 47 threads last month and 227 messages in April.
Of course, thread counts aren't an exact science - some people start a new thread as a reply. In GMF, we tend to tidy up and merge threads.

Frances
?
--
Help available from Groups.io help and GMF wiki.

?

The group homepage gives the number of messages per month. Is there a way, other than going to the message list and counting, of finding out how many threads there were in a given month?

Thanks,

Glenn

On Thu, May 11, 2023 at 04:30 PM, Pete Cook wrote:

What does your activity log show?

Oddly, there is nothing in Activity. Just checked again.?
Until I replied to the email message from the new email account, there is nothing in Activity (my group is basic).

Then when I replied with a blank email, my subscription request appeared in Activity and in Members - pending.
Then I got my pending subscription message in my email account with my question for would-be members.

So I guess there is no tracking the owner / moderator can see until the applicant responds.

Frances


--
Help available from Groups.io help and GMF wiki.

?

On Thu, May 11, 2023 at 04:09 PM, Sugar wrote:

Someone is trying to join my group and she has sent a request to the correct addy but I’ve not received anything yet

When I went to try to invite her, it said that she is a pending member but when I went to pending member there is nothing

Are your own preferences set up to receive owner emails?
If yes, you should have received an email from Groups.io about the pending subscription.

--
Help available from Groups.io help and GMF wiki.

?

What does your activity log show?

Pete

On Wed, May 10, 2023 at 09:03 AM, Frances wrote:

No one here can change the manuals. No Management! You can make suggestions in?

Sorry, got confused with the GMF wiki.

-- Jim

Mod's note: ?I will report this suggestion to Beta Docs. I got confused too!

On Wed, May 10, 2023 at 11:41 AM, Jim Poston wrote:

I appreciate the link to the Owner's Manual, but it is not clear there whether it reverts to "Use Group Moderation Setting"?or "Override not moderated".? I'd suggest an edit to clarify that it reverts to the group setting.

No one here can change the manuals. No Management! You can make suggestions in?

And in Settings, Spam Control, that's where you as a group owner ?makes the choice.
--
Help available from Groups.io help and GMF wiki.

?

On Tue, May 9, 2023 at 08:58 PM, Frances wrote:

In Admin, Settings. Spam Control.
That's what it would revert to automatically. If you have chosen All Messages are Moderated.
See?/helpcenter/ownersmanual/1/customizing-group-settings/spam-control-and-moderation-settings?single=true

Hi Frances,

I appreciate the link to the Owner's Manual, but it is not clear there whether it reverts to "Use Group Moderation Setting"?or "Override not moderated".? I'd suggest an edit to clarify that it reverts to the group setting.

Thanks.

-- Jim