Keyboard Shortcuts
Likes
- GroupManagersForum
- Messages
Search
Re: how long it takes to UNBOUNCE ?
On Thu, Feb 17, 2022 at 01:56 PM, F1CHF wrote:
NO he receive nothing !I should also mention he needs to actually click on the link in the bounce probe email. Simply replying to it will not work. There is a PDF file with an example bounce probe email in this group's files area?/g/GroupManagersForum/files? My guess is that the probe email got diverted to his spam/junk folder and he hasn't bothered to check there. But that's just a guess. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
|||||||||
Re: how long it takes to UNBOUNCE ?
On Thu, Feb 17, 2022 at 01:56 PM, F1CHF wrote:
Yes, something like that. Better to notify him before you send the probe. That's entirely possible. Some providers just seem to have a problem with groups.io, or groups.io may have ended up on his provider's blacklist for some reason. Has he checked his Spam or Junk mail folder? The probe could have landed there. Did you check his Email Delivery History? If the bounce probe you sent actually bounced, the delivery history should say so Generally, it you haven't read the system help section on Bouncing members, now would be a good time to do it: /helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members? It would also be helpful to know what provider he is using. Otherwise, we are kinda left to guess what's going on. Email providers will often bounce any brief message with "test" in the subject line.? It's possible that the groups.io application is having a problem of some sort. However, I would have expected more people to be reporting it. Hope this helps, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
|||||||||
Re: Private to Public Group
On Thu, Feb 17, 2022 at 02:15 PM, Rubens wrote:
A Private group doesn't have anyYou cannot change a group with Private archives to Public archives.? You can change it from Public to Private.? If you select Private archives, you get a warning from the system that you must acknowledge before it will be changed that it cannot be changed back.? For the listing in the Directory, you can change back and forth as much as you want. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
|||||||||
how long it takes to UNBOUNCE ?
|
|||||||||
Re: Private to Public Group
¿ªÔÆÌåÓýI would also suggest renaming the old group and then creating the new group *before* you think about deleting the old one. You may need to announce the move to all your members a couple times before it's all said and done.
?
Dano
________________
? On Thu, Feb 17, 2022 at 08:10 AM, Anita Kemmerer wrote:
Do I need to delete the group and re-create it?? ? If I delete the group, will groups.io let me re-create the group with the same name?Yes and No.? See /helpcenter/ownersmanual/1/deleting-a-group Duane |
|||||||||
Re: Private to Public Group
When you refer to "Private" and "Public" are you referring to the visibility of your Message Archive or to the? visibility (or otherwise) of your group in Publicly Listed Groups?
If the former then Duane's answer is the right one... Chris |
|||||||||
Re: how long it takes to UNBOUNCE ?
...
Ru| (I just would like to know WHY | it's done this way) BB| If you want a real answer you'll | have to ask Mark in the beta group. Oops!... Sorry, I didn't notice that I wasn't in the beta group... It's because my email reader has a rule that put all the messages of both groups in the same folder. My fault. [ ] Rubens . |
|||||||||
Re: Private to Public Group
On Thu, Feb 17, 2022 at 08:10 AM, Anita Kemmerer wrote:
Do I need to delete the group and re-create it?? ? If I delete the group, will groups.io let me re-create the group with the same name?Yes and No.? See /helpcenter/ownersmanual/1/deleting-a-group Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
|||||||||
Private to Public Group
I recently created a new group as a Private group and I am now discovering the limitations and would like my group to be Public.
What is the best way to do this?? I realize that I cannot edit the group to do this.? Do I need to delete the group and re-create it?? ? If I delete the group, will groups.io let me re-create the group with the same name? |
|||||||||
Re: how long it takes to UNBOUNCE ?
My understanding is some of the behaviors that require a true human response is part of the legislated rules
to make groups.io a valid email list server as opposed to a bot powered spam list. That's why to join the user has to acknowledge they want to be on the list and some other details. Most of that came from the EU as I understand it but most other countries followed it. -Ken Cameron, Member JMRI Dev Team www.jmri.org www.fingerlakeslivesteamers.org www.cnymod.com www.syracusemodelrr.org |
|||||||||
Re: how long it takes to UNBOUNCE ?
On Thu, Feb 17, 2022 at 06:06 AM, F1CHF wrote:
first, the "bounced" guy receive a message (banner) in english, most of them do not really underststand !Unfortunately, alternate languages is not an available feature. Customization of the bounce probe email with Owner-inserted text (similar to the Invite type of Member Notice) might be a good suggestion for the beta group (https://beta.groups.io/g/main). and it is clear that most of them have no idea on their userID and Password to be logged on Group IO !! hi ....Correct. In lieu of responding to the emailed bounce probe, they can click on the red banner that appears when they log in. The bounce probe provides a means to unbounce their accounts by email, without having to log in. As to what you can do:? You can contact them ahead of time, let them know that a bounce probe is coming, and what they need to do to respond to it. Of course, all of this assumes that you might actually have any more success emailing these people than groups.io has been experiencing. This may not be as satisfactory as sending the probe in French, but it's certainly better than doing nothing. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
|||||||||
Re: how long it takes to UNBOUNCE ?
On Thu, Feb 17, 2022 at 06:06 AM, Rubens wrote:
(I just would like to know WHYRubens -- All anyone here can offer is their own speculation. My guess is the simple delivery is insufficient proof that there's a real human being on the other end. As an example, an email account can remain active years after someone has died. It takes system resources to continue to send messages to such dead-end accounts. But again, that's my own opinion. If you want a real answer you'll have to ask Mark in the beta group. Better yet, post your counter-proposal as a suggestion. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
|||||||||
Re: Two Calendar questions
On Thu, Feb 17, 2022 at 03:26 AM, Duane wrote:
There is a function to create repeating events.? There have been reports of problems with editing anything other than the first event of one that repeats, but Mark has been working on it over time and I haven't tried it lately.Good morning Cal, As Duane has alluded to above; repeat the entry as many times as you like and finish. Once finished head to your repeat and edit it accordingly. When you try save your edited entry it'll ask 'ONLY THIS EVENT' or 'ALL EVENTS'. Use the ONLY THIS EVENT notification. I trust of some help? Jack(;>J |
|||||||||
Re: how long it takes to UNBOUNCE ?
hello, let me add some inputs about this BOUNCE question
first, the "bounced" guy receive a message (banner) in english, most of them do not really underststand ! question : is there a "banner editor" to put this message in French ? and it is clear that most of them have no idea on their userID and Password to be logged on Group IO !! hi .... I come from the owner manual and I see .. The affected members are notified that they are Bouncing or Bounced. They are given a chance to ¡°unbounce¡± their accounts through a banner that is displayed at the top of the Groups.io site whenever they are logged in. ! Important:?Group owners and moderators cannot do anything to ¡°unbounce¡± members¡¯ accounts. Members must address the underlying problem themselves. |
|||||||||
Re: how long it takes to UNBOUNCE ?
...
RA| I don't understand why the user | has to click on something for | the "Unbounce" to work Du| Because that's the way Mark programmed it. Right. But I still don't understand why. Du| Besides, it's the member's email | service that's causing the problem, | so unless they get something changed | on their end, they'll go back to | bouncing. Right. But still, the simple fact that I, the user, click on a link or not, has nothing to do with my email service having "fixed" something or not... So, this is hardly an argument. (I just would like to know WHY it's done this way) [ ] Rubens . |
|||||||||
Re: Two Calendar questions
On Wed, Feb 16, 2022 at 08:54 PM, Cal wrote:
1. How do I search the Calendar for words that appear in event names in calendar entries?There is no search function for calendar entries.? If an invitation has been sent, it will exist in the message archive, so you should find the information there with a message search. 2. How do I duplicate a calendar entry?There's no automatic way.? You just have to make a new entry.? I would likely use 2 tabs in my browser to copy/paste information as needed.? There is a function to create repeating events.? There have been reports of problems with editing anything other than the first event of one that repeats, but Mark has been working on it over time and I haven't tried it lately. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
|||||||||
Re: how long it takes to UNBOUNCE ?
On Wed, Feb 16, 2022 at 05:35 PM, Rubens wrote:
I don't understand why the userBecause that's the way Mark programmed it.? Others have asked that just sending the probe without error be enough, but nothing has changed.? Besides, it's the member's email service that's causing the problem, so unless they get something changed on their end, they'll go back to bouncing. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
|||||||||
Re: how long it takes to UNBOUNCE ?
...
I don't understand why the user has to click on something for the "Unbounce" to work... There should be a way for the Group Owner himself unbounce the user, p.e. just by the act of sending the probe and it return "message delivered without errors". (at least for the first attempt made by the owner, per user). If the user wants to leave the group, use the option to leave instead. [ ] Rubens . |