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One of my group members is having some problems with her membership using her IMAC computer and new Ipad. As I use a PC, I am not able to diagnose what is going on with her issues. Can someone here who uses those devices answer her questions?

This is what she is asking:
"Is the site up to date with the latest ?Apple updates? ?I can look at photos, I can bring up the files, but cannot print the patterns on the computer. ?I can no longer bring up the files on the iPad, nor can I enlarge the photos so I can see the details everyone talks about. ?So very frustrating! ?That is on iMac and iPad both. When I click on a link (a link to an album photo that a member has put into their message), it no longer brings me to the photo in the photos. ?It brings me to a list of groups, then I choose the group, then choose photos, then open the album to finally see the picture, which I cannot enlarge to see detail.

Annick

On Sun, Feb 6, 2022 at 05:02 PM, Shadow Grafix wrote:

Is there a way to remove attachments in my group on groups.io?

There are a couple of ways, one manual, one automatic (at the bottom of that page.)

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

Judy . . .

On Sun, 6 Feb 2022 17:50:57 -0500, "Shadow Grafix" <shadowgrafix@...>
wrote:

Is there a way to remove attachments in my group on groups.io?

How about not allowing attachments in the first place in your group settings?

Donald

[Unrelated tagline removed by Moderator]

Hi all, is this useful?


I know with our ISP we get quicker service with online chats than with phone calls. At least we can save the conversation!

Frances
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Help available from Groups.io help and GMF wiki.

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Larry . . .

On Sun, 6 Feb 2022 15:04:05 -0500, "Larry Finch" <Finches@...> wrote:

I advise my comcast subscribers to use a different email provider, at least for the list messages.
L

If enough Comcast subscribers called tech support and often enough to bother
them about this, it might get fed upstream and might be fixed.



Donald KX8K



----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP

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All, I searched the messages and found that Comcast seems to be a regular problem in various ways with Groups.io emails.? Is there reasonable communication method for Comcast where one can communicate with knowledgeable tech support to have issues resolved?? In brief,? my problem is this: By default, Comcast blocks all Groups.io invitation emails, discarding them so that the recipient doesn't have any way of seeing them.? More details:

I started a new group for a sailing club.? The group will have over 100 people in it.? We are doing a dry-run with six board members to work out kinks, make sure we understand Groups.io, etc.? The problem I have is that **all** groups.io invitation emails sent to a comcast.net email address do not arrive.? Another post here ( /g/GroupManagersForum/message/31011 ) says that it is Comcast's default settings of **not** saving spam emails that makes it so the groups.io invitation emails are completely discarded without even going to the spam box.? Is there a reasonable way to contact Comcast asking them to **not** mark as spam groups.io invitation emails?? Interestingly, once the email account is subscribed through a different subscription method all groups.io list emails seem to not be marked as spam.? Comcast is only doing this for the groups.io invitation emails.? All other email accounts that I've sent to (Gmail, Yahoo, and Verizon) have no issues.

Any help will be appreciated.
Steve

On Sat, Feb 5, 2022 at 11:22 AM, Lew Volk wrote:

Is anyone here using the Donation feature to collect club dues?? If so how is working for you.?

Lew -- I don't know of anyone who has done this. Although it could work, individual subscribers do have the option of leaving at any time, changing their email address or Display Name, etc. I think it could prove difficult to keep track of.

Is there a way to setup alerts when the membership is about expire??

I'm not aware of any way to set up a subscription expiration date, much less alert you of it.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Sun, Feb 6, 2022 at 07:56 AM, Lynda Kane wrote:

When I and group members apply formatting to an email (italics, bold etc), it does not appear when the email is received via Groups.io. I'm sure I set this somewhere (forget where it was) to allow this in messages. But it's not happening

Check Admin, Settings. Message Formatting:

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Help available from Groups.io help and GMF wiki.

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Hi,

When I and group members apply formatting to an email (italics, bold etc), it does not appear when the email is received via Groups.io. I'm sure I set this somewhere (forget where it was) to allow this in messages. But it's not happening

How can I enable this?

Thanks,
Lynda

I am also utilising iiNet as my ISP.? I called them on January 31 to be told that it was an IncrediMail problem or a problem with my PC and not an iiNet problem.

Since that time I have sent out mail to my Groups (outwards mail goes but inwards doesn't come in) and a friend suggested this topic.? I have had a look and have spoken with my Technicians at the Company we use.? I have sent this mail to iiNet and I quote:

"I am not a very happy customer at all.? After being with Ozemail since it’s inception (no, not joking) and staying with you for all these years (1987 or 1988 till now) I am now facing having to change to an organisation who will unblock the domain of my Groups.io.

Since 25 January I have not received any emails from the domain @groups.io.? I thought it may have been a problem with the NBN and thunderstorms however, on 31 January I did contact the Support personnel in Cape Town.? Sadly the person to whom I spoke said it was not an iiNet problem and offered no other thoughts.? I was in the middle of cooking lunch when she rang back and I couldn’t stop so discontinued the call.?

Since that time I have done some digging of my own, reading up on the Group Managers Forum in Groups.io and that it appears that all iiNet customers utilising the domain @groups.io have been locked out.? Therefore I would like you to do the following please:

Firstly, check with your mail server filter to not block the domain @groups.io in both my account and all other accounts which use that domain or do I have to get them to write to you (good luck with the thousands of mails you will have to cope with ?).

Once that has been unblocked please add @groups.io as a safe sender in my iiNet mailbox for my email address of janetb@....? Please note that I am sending this mail to you from my alternate email address – I do not use this address (j_bullard1944@...) for Group mails.

Once you have done this then I hopefully won’t need to change ISP.

Thank you,

Janet"

The only things I have removed are the extra hard returns between paragraphs.? I sent this with "High Importance" and now await their response.? Will let you all know - it's just not good enough for someone to arbitrarily block @groups.io and cut off everyone's enjoyment of their Group mail.

Let's all hope for a good result.

Cheers,
Janet

Bruce Bowman:

Marina -- The only way I've had this happen is if I set the default editor to Plain Text in my personal account preferences (/account?page=prefs). Having done so, any Member Notice you create will remain in that format until deleted/superseded. So you must have done that at some point.?

That's it! I vaguely remembered changing my setting at some point, but I couldn't quite put my finger on it.
Thank you for shedding light on the matter.

Marina

On Thu, Feb 3, 2022 at 08:24 PM, Maria Swarts wrote:

I currently have 2 basic groups and planning to upgrade to premium.? I want to merge one group into a new subgroup on the paid account.? Hoping someone can review my steps and let me know if I missed anything or if this is even possible.

Maria -- You're confusing groups with accounts. The two are unrelated, except to the extent that an account can own a group.

You can export a group for backup purposes only (/helpcenter/ownersmanual/1/exporting-or-downloading-your-group-s-data). There is no corresponding import function, as a subgroup or otherwise. To do that you will need to contact groups.io support at [email protected]?.

If I recall correctly, he has previously offered to do this for others in return for a year of Premium ($220), but I'm currently unable to find example of it. Since you're planning to upgrade to Premium anyway that shouldn't be a problem.

Hope this helps,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

I currently have 2 basic groups and planning to upgrade to premium.? I want to merge one group into a new subgroup on the paid account.? Hoping someone can review my steps and let me know if I missed anything or if this is even possible.? Thanks.

1.? Upgrade?Members Area group to a paid premium subscription (90 members and 21 MB storage).?

/helpcenter/ownersmanual/1/upgrading-or-downgrading-groups/upgrading-a-basic-group

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2.? Create new Directors subgroup under Members Area group.

/helpcenter/ownersmanual/1/using-subgroups/creating-a-subgroup

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3.? Export existing Directors group for back up.

/helpcenter/membersmanual/1/understanding-groups-io-accounts/exporting-your-account-data

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4.? Merge existing Directors group (9 members and 910 MB storage) to the new Directors subgroup.

/helpcenter/membersmanual/1/understanding-groups-io-accounts/merging-accounts

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Frances . . .

On Thu, 03 Feb 2022 15:26:21 -0800, "Frances" <frances@...> wrote:

You might create a locked topic notice - in Admin, Settings, Member Notices.

I didn't know we had that option!


Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP

On Thu, Feb 3, 2022 at 06:21 PM, Donald Hellen wrote:

You unfortunately can't expect everyone to understand if the topic is locked,
the intent is to stop further discussion on it. Not everyone gets it, and if
they really want to voice their opinion, they'll do their best to find a way to
do it.

You might create a locked topic notice - in Admin, Settings, Member Notices.
You can clearly explain why - on my community group we have this:


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Help available from Groups.io help and GMF wiki.

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