Keyboard Shortcuts
Likes
- GroupManagersForum
- Messages
Search
Re: Bouncing Members
Hi Ruth, I can't help with most of this because I'm new with Groups.io. Yet, I can tell you what I do with my Yahoo Groups Bouncing members; I send them an email from my personal email to see if it bounces. You get more info about why it is bouncing and if it doesn't you include a message saying that their ISP is rejecting the group messages. This happens because some ISP's look at how many people are included on to lists and bounce those that they think may be spam. Some ISP's have settings where the group member can add the group email address to a list of those that should not be rejected. Paul, Ohio, USA
On Tuesday, January 30, 2018, 8:26:57 AM EST, Ruth Levi <ruthlevi@...> wrote:
When checking the email history of the bouncing member, & seeing that recent messages have been successfully delivered, how can I reactivate this member as a regular member? I like to keep my bounce numbers way down, if at all possible.? Also at what point should i consider a member ¡°dead¡±, after multiple bounce probes & no change with their email delivery?? Thanks for any advice!? Ruthie Levi |
Re: Closing chats - moderators?
#Discussion
Mark got back to me on this... as you can image he's rather crunched. Here's how it works:
The statement about who can OPEN chats is correct - it is only opening a chat. In order for a moderator to be able to perform any other management functions on a chat that has been opened, that moderator must also have been given "Edit Archives" permission. If that is granted, then a chat may be closed, reopened or deleted. Otherwise, an owner must manage an open chat. Mark did also include in his note back to me that "perhaps I should change this".... I replied that I believed that it would be a good and welcomed change. In many groups chats serve entirely different purposes than email posts. Many groups do not allow editing of archives for reasons ranging from courtesy to legal. Having to allow that editing in order for a moderator to manage a chat is not something that works in many groups. I think - hope - that Mark sees this (he was very open in our posts) - but some support about it might be helpful (once he's out from under the Yahoo mess, which could be a while...). There is a post in Beta about it... Ginny T |
Re: Database Search II
Since the Search box isn't available until a database is opened, I would think it would only search that one.? I was able to reproduce this once I found an item that was included in more than one database.? I tend not to search, but sort by the column that will make finding things easier, so hadn't noticed it before.? It should be reported to [email protected]
Duane |
Signature Line Question
I've created a signature line for my group, and checked both boxes to include in online posts and through email. The signature shows up on every message when posting through the group, but doesn't show up at all when I email through my personal email account. Is this normal?
Thanks, Tiffany |
Bouncing Members
¿ªÔÆÌåÓýWhen checking the email history of the bouncing member, & seeing that recent messages have been successfully delivered, how can I reactivate this member as a regular member? I like to keep my bounce numbers way down, if at all possible. ? Also at what point should i consider a member ¡°dead¡±, after multiple bounce probes & no change with their email delivery? ? Thanks for any advice! ? Ruthie Levi ? |
Re: What is the "NC" designation
Bernie,
on some pending members approval. Not sure what it means.It means "Not Confirmed" - the pending member hasn't confirmed (verified) their email address by responding to the email message sent by Groups.io. When a person goes to the Groups.io web site, and isn't already signed in, the system can't know if the email address they typed in is correct. It could have a typo, or it could be deliberately false. To guard against such problems the address is considered "NC" until confirmed. Until it is confirmed group messages are not sent to that address, even if you approve their membership. An exception to the above is if you have a premium group: then you (a group moderator) can confirm the address on behalf of the person. Shal |
Re: Auto-Send Regularly Scheduled Member Notices
Paula,
Is it possible to auto-send a message to a group at regularlyCurrently the only Member Notice that can be scheduled is the Group Guidelines. But there can only be one such notice, and its only schedule is monthly. How can this be accomplished?As Jack said, a calendar Event can be used for this purpose. When creating the event, make it: o All Day o Event Repeats o Repeats: Weekly o Repeat Every: 2 weeks o No reminders set o Send Notice To Group When Event Happens There will be some boilerplate surrounding the Description text, and a system-generated hashtag in the Subject line, so it won't be exactly like an ordinary message, but the above settings will minimize the extra text. GMF's monthly subscription reminder is set up this way, it was created before the Group Guidelines notification existed, and before the "Send Notice To Group When Event Happens" option existed, and I haven't bothered to change it. You can find the January 1st reminder in GMF's Messages section, or wait a couple days... Shal |
Re: Question About Members List List
#membership
Don,
Is the Join email sent before or after the transfer to Groups.io?If you mean your group's Welcome notice, that (if you set one up) and the system-generated welcome notice are sent to each copied member after the copy of membership and content is complete. Originally those had been sent when the membership was copied, but that sometimes prompted eager members to post while the copy of the messages was still in progress, causing the messages to be intermingled. So now the welcome notice is deferred until all content is complete. Shal |
Re: Question About Members List List
#membership
"Members copied in by the transfer agent don't need to be approved. It is presumed that the fact they were members of the Y!Group is sufficient approval."
Is the Join email sent before or after the transfer to Groups.io? Don |
Re: Question About Members List List
#membership
Don,
Our YG transferred over to Groups.io recently, and members of the oldThe members with recent dates likely joined your Groups.io group on their own. The members with older dates were copied in by the transfer agent. These dates look like dates these people joined our old YG site,That's correct. thus making it very hard to know who actually joined our new site.All the members shown in your Members list have. Or rather, the ones copied in didn't have to join, the transfer agent did that for them. Along with that situation, I know all the members that came over wereMembers copied in by the transfer agent don't need to be approved. It is presumed that the fact they were members of the Y!Group is sufficient approval. Shal |
Question About Members List List
#membership
Our YG transferred over to Groups.io recently, and members of the old group have slowly coming over to the new group. When I look at the Members list I notice about 60 percent have a current date of joining, and the rest have join dates well before the date our site was officially formed on Groups.io. These dates look like dates these people joined our old YG site, thus making it very hard to know who actually joined our new site. Along with that situation, I know all the members that came over were not in the Pending page to be approved. What's going on here that I need to know?
Don |
Auto-Send Regularly Scheduled Member Notices
Paula McMullen
Hello,
I'm new to io so I'd appreciate some direction. ?Is it possible to auto-send a message to a group at regularly scheduled times? ?I have a notice that needs to be sent every two weeks. ?How can this be accomplished? Thanks in advance, Paula |
Database Search II
I have many databases in our group, and I'v noticed something peculiar when I do a search on one of them. Six dbases have some information found in all of them, and when I do a search for a particular item in one dbase, the results of the search will also display that particular information in the other dbases, along with what I'm looking for. It's like these dbases are connected, so a search in one is a search in all of them. This does not seem like a normal operation to me. Is it?
Don |
Re: Yahoo email address contortions
David,
I have no idea what you are talking about. This has nothing to do withOh, but it does. It has everything to do with Yahoo Mail, and their decision to break almost every mailing list on the planet. AOL and a few others followed suit. One of my people send a message to the group and his email isThat member must be using one of the accursed email services. If I can stop it please let me know.You can't, but the member could chose a less benighted email service. That being said, I am I think signed up on this group as a dailyPutting on my GMF owner hat, I can confirm that you have two subscriptions to this group, at two different email addresses. One that joined Jan 22nd and is set to Summary, and a second that joined early this am my time (10:43am UTC), and is set to Individual messages. Shal GMF Owner |