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Re: I keep having to approve my own messages. Why?
On Sun, Nov 22, 2020 at 07:05 AM, Kayelle Allen wrote:
But I noticed we have members who've been around a long time who still need approval even though they've posted before and are not on moderation.Is there a hashtag on the message/topic?? Those can be set to require moderation of any message using it. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: I keep having to approve my own messages. Why?
No, I actually go to the group itself (like I am now) and write a message. Sometimes I reply to a message. I am the owner of the group and I have set no moderation on myself anywhere. We have posting privileges set to approve the first message for new members and that's it. No one from outside may post. But I noticed we have members who've been around a long time who still need approval even though they've posted before and are not on moderation. It's no limits we've set. I've checked repeatedly, and finally thought there had to be a "help" topic somewhere about this. That's how I found this group.
-- Kayelle Allen Science Fiction Author www.kayelleallen.com |
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Re: Non-subscriber receiving group posts
Tom,
The person shown in the footer isn't subscribed either.If you have examples of messages from your group containing an unsubscribe address in the footer that is not (and has not been*) subscribed to your group, I think that is definitely worthy of a #bug report in beta. No other considerations are needed to know that that is a "can't happen" error - it doesn't matter how the message subsequently was delivered to the person that contacted you. An address in the footer that was not a member of the group at the time the message was sent "can not happen". Unless some malcontent member is altering them to hide his/her identity. Or what Duane said about crooks copying message content and forging their own footer. I'd want also to double-check the Received fields in the header as received by that person. Did the message come to her direct from Groups.io, or by way of some forwarding. If she's up to it, have her use this analysis tool and send you a screenshot or copy/paste of the results: A message forwarded to you is not suitable for analysis - it will only lead back to the person who forwarded it. You need the header of the message as she received it. Some email interfaces (Thunderbird) have a "Forward as attachment" feature which will send you a file containing the original message, header and all. But the chances that she's using such an interface and knows how to use the feature seems slim. *Double-check the "and has not been" by searching your group's Activity Log for the footer address. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Billing Name Change
On Sat, Nov 21, 2020 at 07:59 PM, John A. Sillasen wrote:
It's for a Non-Profit and the system keeps trying to bill the company card with my nameThat's the way the system works.? It uses the name of the person making the payment and the card number entered.? I don't know of anyone else that's tried to use a 'corporate' card, only personal cards. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Non-subscriber receiving group posts
On Sat, Nov 21, 2020 at 08:59 PM, Cleveland Park Editor wrote:
Yes, mine are public but only members can post. If it would solve the problem to make them private, I would immediately do that....assuming that setting isn't a permanent choice made upon set-up.You can't change from private posts to public posts. It is based on the underlying commitment that you have made to members - that their posts are not freely available on the internet. (My imperfect understanding of it!) Frances ? -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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Re: Non-subscriber receiving group posts
On Sat, Nov 21, 2020 at 03:25 PM, Cleveland Park Editor wrote:
The only clear connection I see in all these cases is that the non-member who is receiving the unwanted messages from Groups.io always has an AOL.com email address.I suspect that it's also only groups that have public archives, but can't confirm that.? Are yours public?? We know Tom's are. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: I keep having to approve my own messages. Why?
On Sat, Nov 21, 2020 at 11:41 AM, Frances wrote:
You can change your moderation status - in Admin, Members, Posting Privileges.I was assuming that members' messages in your group are moderated and that you thought yours as owner / moderator, shouldn't be. If messages are moderated in your group, yours are by default. If you don't want your own messages to require moderation, you will need to change your settings as I mentioned. Frances ? -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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Re: I keep having to approve my own messages. Why?
Lately, when I post a message on a group that I created and am the owner of, it shows up under pending / needs approval. I can then approve the message I just sent, and it goes through. I have checked every setting I can think of and there is nothing saying I've ever put myself on moderation or have any limits. So how do I get that to stop?? You can change your moderation status - in Admin, Members, Posting Privileges. However some groups prefer to keep everyone on moderation. Gives you a chance to re-read your own posts before they go out. Frances Posting PrivilegesUse Group Moderation Setting
Override: not moderated
Override: moderated
Override: new member moderated
Override: not allowed to post
Override: moderate the first message of every topic this person starts
Override: moderate all messages of every topic this person starts
GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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I keep having to approve my own messages. Why?
Lately, when I post a message on a group that I created and am the owner of, it shows up under pending / needs approval. I can then approve the message I just sent, and it goes through. I have checked every setting I can think of and there is nothing saying I've ever put myself on moderation or have any limits. So how do I get that to stop?? |
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Re: Non-subscriber receiving group posts
On Fri, Nov 20, 2020 at 08:37 PM, Tom Madden wrote:
The person shown in the footerOne other thing I'd check.? If there are any "live links" in the footer, either hover or check source code to see if maybe it's a phishing email.? I seem to remember someone getting one of those not too long ago.? They use a message from a group with public archives, then attach their own footer in hopes of catching someone unawares. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Non-subscriber receiving group posts
On Fri, Nov 20, 2020 at 09:37 PM, Tom Madden wrote:
The person shown in the footer isn't subscribed either. I'm certainly at a loss.....This is your group, right??/g/PassengerCarList/topics So your group's message archive is public. ?But I don't see how there can be a footer in the email she receives unless it is sent / forwarded by a member through the group. Very puzzling. Frances ? -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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Re: Accidental destruction of a group
On Fri, Nov 20, 2020 at 06:22 PM, lee wrote:
If a member of a group posts a message that Groups.io determines to be SPAM, I believe that member is automatically removed from the group.That only happens if they mark a message FROM GIO as spam, not sending a message, and then only with certain email services.? (GIO doesn't do any spam checking on incoming emails.)? I don't believe the ONLY owner is ever removed this way.? If there were another owner, then they may be removed. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Duane
Kayelle Allen
Shal Farley
Frances