Janice,

Additional information: this person was already a member under a
different ID and email address but the information displayed on the
member list was his new information.

My guess is that the person merged his two email addresses (accounts). This would have effectively deleted the pending membership and (depending on the direction of merge) left him with a single membership under his new (or old) address.

I did a search and found what I suspected was his old membership. I
contacted him and he said, yes, that was the old membership. I
deleted the old one.

Hmm... That doesn't fit with my guess. Unless you deleted his now sole membership. Is he still a member? Unless he had two old addresses subscribed to your group and merged the other one.

I’m still seeing the badge showing a Pending Member.

There's been a long-standing bug involving accounts that are deleted (or merged) while Pending: that count doesn't get updated.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Kent,

Only 2 have been marked as NC even though we used the same Invite
format as we did for the others.

Accepting an invitation confirms one's address. So those two must have skipped your invitation and joined by other means. You can check your group's Activity log to see what happened.

Is there a fix to prevent this from happening to other potential
members?

No.

Apart from educating people on the need to respond to Groups.io's confirmation request. Even with a Basic group you can have another one sent to them.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Chris,

Incoming senders are checked with addresses in the recipient's
(webmail) Contact List and if they are there then it assumes that the
incoming traffic is legitimate.

The fly in that ointment is that each member's post comes From an address unique to that member. Usually the member's own subscription address, but sometimes a munged version of it.
/static/help#dmarc

If the mechanism also checks the Sender address that would work: that's always the group's posting address. You would then only need that address in your Contact List.

From versus Sender is a technical detail that one normally doesn't need to distinguish, but for mail that's been forwarded through a conventional email list they are different.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

I went to Admin>Members and then on the drop down list I chose Pending. There was a badge indicating there was a Pending Member but no name was listed. I then navigated to the regular member list and there was his name right at the top of the list.
Additional information: this person was already a member under a different ID and email address but the information displayed on the member list was his new information. I received a response to the automatic questionnaire sent out when someone applies for membership. In that response he told me he had been trying to log in to try to change his email address but couldn’t remember how so he applied for a new membership (which some how got approved). The name and email address was not the one he originally joined with. I did a search and found what I suspected was his old membership. I contacted him and he said, yes, that was the old membership. I deleted the old one. I’m still confused about how his new membership got approved. I checked the group activity and it shows when he applied for membership but no approval is listed. I’m still seeing the badge showing a Pending Member.

Janice B
Stansbury Park, Utah

On Thu, Apr 9, 2020 at 08:36 PM, Janice wrote:

I went to my membership list

If you used Admin > Members, it will default to the Pending page if there are any.? Is that what you are seeing?? If not, please tell us how you're getting to the page(s) you're talking about.

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

Today, I received a Pending Member notice. ?I went to the place to approve him and he was not there. ?There was a badge showing a member was pending but none listed. ?I went to my membership list and there he was all approved. ?I am the only one who approves member in my private group. ?There is still a badge showing a member is pending. ?Any ideas on this mystery?

Janice B
New Statler Siblings
owner

On Thu, Apr 9, 2020 at 06:22 PM, Bruce Bowman wrote:

P.S. We used to have a wiki page with screenshots called "Your Friend, the Footer" but it seems to have disappeared.

Found it!? It's been renamed (?) and is /g/GroupManagersForum/wiki/Footers

Duane
--
GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

On Thu, Apr 9, 2020 at 07:17 PM, ro-esp wrote:

I don't think that that? the case. Like I said, in PLAIN TEXT-digests every message comes with 3 links: view, reply and mute. So you click reply, type your text, and then click "reply to group" on the left or "private" on the right.

I'm not sure how it works in full-featured digests

Plain-text digests contain fewer links because the full URL has to be spelled out...including them all would take up too much real estate.

Bruce

P.S. We used to have a wiki page with screenshots called "Your Friend, the Footer" but it seems to have disappeared.
?
--

---

Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual

On Thu, Apr 9, 2020 at 08:21 AM, Shal Farley wrote:

Alan,

> This has caused confusion for those who get the digest. They tell
> me that in the digest there is only one button "Reply to Group and
> Sender."

That seems to imply that your group's Reply To setting is "Group and
Sender".

I don't think that that? the case. Like I said, in PLAIN TEXT-digests every message comes with 3 links: view, reply and mute. So you click reply, type your text, and then click "reply to group" on the left or "private" on the right.

I'm not sure how it works in full-featured digests

groetjes/?is, Ronaldo

On Thu, Apr 9, 2020 at 04:56 PM, Steve C wrote:

I thought I came across away sometime ago to set up an automatic Member that whenever a Database and/or File is created an?automatic notification is sent to all Members.

Steve -- When someone uploads a file, there is a "notify members" checkbox in the upload dialog. However, the person doing the upload has to opt in...there is no group setting to force such notifications, nor is there a corresponding checkbox for the creation of a database table.?

Does this sound familiar as I don’t recall how to do this or is it a simple case of “wishful thinking”?

It appears to be the latter.? :-)

Regards,
Bruce?

---

Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual

I thought I came across away sometime ago to set up an automatic Member that whenever a Database and/or File is created an?automatic notification is sent to all Members.

On Thu, Apr 9, 2020 at 06:35 AM, Shal Farley wrote:

But, is there a Junk or Spam folder in the webmail interface, and can you create a filter that moves a message to the INBOX?

Yes; there's a Spam Box, and I found a solution late yesterday evening (UK time!) Buried in BT Mail's labyrinthine "Help" section I spotted something I think I had seen once some time ago but not followed up. Incoming senders are checked with addresses in the recipient's (webmail) Contact List and if they are there then it assumes that the incoming traffic is legitimate. I set it up last night and it seemed to be OK after 12 hours or so (fortunately the group in question is quite busy at the moment) so I gradually migrated incoming material from a temporary moderatorship (new word!) that I had set up on a second membership that goes nowhere near BT Mail. Fingers crossed; so far group traffic is not being interrupted at all, although it was a bit annoying to find an email from someone else was shunted into the spam box for no obvious reason.

So for now anyway the matter has been resolved. (Famous Last Words!) FWIW the "Help Pages" are so convoluted and cross - linked I greatly doubt if I could ever find the relevant section again. It's a wilderness of mirrors in there...

Chris

...
WCC| A new, centralized Groups.io Help Center
| is accessible online at
| /helpcenter.


Thank you very much, I appreciate the information.


[ ] Rubens









.

On Thu, Apr 9, 2020 at 04:12 PM, Kent Lantaff wrote:

However we have signed up over 50 members whose application for membership was approved (confirmed) automatically. Only 2 have been? marked as NC even though we used the same Invite format as we did for the others.

People who sign up to a group need to demonstrate that they
? ?1) actually own that email address they provided (after clicking the "Join This Group" button), and
? ?2) are capable of (and actually wish to) receive groups.io messages there.

This is the purpose of the confirmation process; it's?not a sign that anything is broken.?

Those who already have a confirmed groups.io account -- perhaps by having previously subscribed to another group, or having gone through a Yahoo transfer, or who click on "Join This Group" while already logged in to groups.io -- do not need to have it done again.

Is there a fix to prevent this from happening to other potential members?

Not without paying for a Premium group. See?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List

Regards,
Bruce

---

Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual

Thanks. However we have signed up over 50 members whose application for membership was approved (confirmed) automatically. Only 2 have been? marked as NC even though we used the same Invite format as we did for the others. Is there a fix to prevent this from happening to other potential members?

UPDATE: It seems the problem was the subscriber's "Confirm Your Groups.io Subscription" email going to spam folder.

Just out of curiosity as I have never used the email subscribing on groups.io

I just did a test on one of my groups with an unused email address

It worked flawlessly and in seconds

Nivard Ovington in Cornwall (UK)

Nope. I have found subscribe from /join working where the same address failed to subscribe via email.? I tested different emails and two different groups.

A suggestion that may help some folks: switch to digests. Not a solution if you like the interaction of receiving and sending emails all day, but for folks, like me, who spend an hour on groups in the morning and then leave them be for the rest of the day, digests reduce the volume of email and the odds that it will be classed as spam. When they are classed as spam, it's only one email to report not spam.
Best, Marv

开云体育

A new, centralized Groups.io Help Center is accessible online at /helpcenter. The Groups.io Members Manual (for all of us who use Groups.io's services) and the Groups.io Owners Manual (for owners and moderators of groups) are each available as a PDF download and as a single long, continuous web page. The Groups.io FAQ (Frequently Asked Questions) is also available in both formats.

This new documentation has been professionally assembled and edited by technical writer Nina Eppes under the direction of, and with help from, Mark Fletcher, the proprietor of Groups.io. Members of the beta docs subgroup have also contributed helpful critiques and suggestions for improvement.

Robert R.