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Re: Chronic:: Messages not being delivered.


 

On Thu, Apr 9, 2020 at 06:35 AM, Shal Farley wrote:
But, is there a Junk or Spam folder in the webmail interface, and can you create a filter that moves a message to the INBOX?
Yes; there's a Spam Box, and I found a solution late yesterday evening (UK time!) Buried in BT Mail's labyrinthine "Help" section I spotted something I think I had seen once some time ago but not followed up. Incoming senders are checked with addresses in the recipient's (webmail) Contact List and if they are there then it assumes that the incoming traffic is legitimate. I set it up last night and it seemed to be OK after 12 hours or so (fortunately the group in question is quite busy at the moment) so I gradually migrated incoming material from a temporary moderatorship (new word!) that I had set up on a second membership that goes nowhere near BT Mail. Fingers crossed; so far group traffic is not being interrupted at all, although it was a bit annoying to find an email from someone else was shunted into the spam box for no obvious reason.

So for now anyway the matter has been resolved. (Famous Last Words!) FWIW the "Help Pages" are so convoluted and cross - linked I greatly doubt if I could ever find the relevant section again. It's a wilderness of mirrors in there...

Chris

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