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Terri,

You can see who is bouncing by going to Admin, Members. Use the menu with Members showing and change it to Bouncing.

See this about dealing with bouncing: ?/g/GroupManagersForum/wiki/dealing-with-bouncing

Frances

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I know this is a really dumb question and I should know this, but is there a way to see bouncing members without going through the members list one by one?
I just started and I have a lot of red Bs, mostly old members who probably don't care at this point.? Is it possible to do an email to the group and ask anyone bouncing to email me offlist, or do I have to email everyone of them to see if they want to stay on?
And I know this has been discussed, but how do I unbounce someone?

and how do you see source on group posts?? I should know that too but I don't remember.

Thanks

Terri

Member reports that she could not RSVP for meeting because her email was not recognized.?

Hello

I'm investigating ways of making old mails available on Groups.io.

I thought that I found a perfect solution (database) until I discovered that no more than about 5000 rows get imported. Is this a per database limit? I have groups with over 100 000 messages, so if that is the limit, it would take 20 databases (and users searching the archives would have to search in 20 different places).

Searching mails in a database is nice because you can see a "preview" of the posts after you've done a search, and therefore use your browser's find function to find what you're looking for much quicker.

Another way to make old mails available on Groups.io is by uploading them as individual e-mail files (in e.g. HTML format) to the Files section. I have discovered that it is unreliable to try to upload more than about 2000 files at a time, but it doesn't matter in the Files section because a file search searches all folders automatically. Then it's just a matter of explaining to users that they need to install a browser extension that allows them to read the mails in the browser.

But... is there a file number limit?

One downside of using the Files method for making old mails available is that if you want to be able to search within specific folders, you have to create dummy subgroups and use each subgroup's Files section for each group of messages (because a group's file search always searches all files, even if you navigate to a subfolder).

To summarise: is there a row limit on databases, and is there a file number limit on files?

Thanks
Samuel

On 03 Jan 2020 22:03, Charlie Russell wrote:

In the welcoming message that new members get, it says you can post new topics by sending an email to <groupname>@groups.io.

The welcoming message is automatically created when a new group is created, but you can edit it. In your group, go Admin > Settings > Member Notices > the welcome message.

When you later create a subgroup, the e-mail address format changes, but the default welcoming message doesn't update by itself.

Are these essentially synonymous? Any difference between the two?

Yes, surprisingly, if you have subgroups and even if you have changed the main group's local part, sending an e-mail to the main group's original address will deliver it to the main group (although the "reply-to" address in the received mail will point to new address).

Samuel

On Fri, Jan 3, 2020 at 09:53 PM, Sarah Breithaupt wrote:

When I upload photo to home page of my group it comes out really small.

If you send us the image as an attachment (preferably zipped, since I don't know of GMT resizes attached images), perhaps then we can tell you if there is anything about your image that raises a flag.

Samuel

On 03 Jan 2020 21:40, Hakan Karag?z wrote:

Is it possible to recover an old database file that has been deleted?

No, you should make a habit of first exporting before deleting.

You can export a database as JSON (I'm not sure why) and CSV. You can later import rows from the CSV file again (although you have to create the database structure manually first before you import the CSV rows).

The CSV format exported by Groups.io is: UTF8 without BOM, comma delimited, double quotes escaped by doubling, and no double quotes around fields that do not require double quotes.

(Groups.io can also import CSV files in UTF8 with BOM, but it can't import e.g. UTF16LE. It can also import CSV with double quotes around fields that do not require double quotes.)

There appears to be a database limit of about 5000 rows, with no error messages given if you attempt to import more than 5000 rows.

Samuel

On Sat, Jan 4, 2020 at 12:47 AM, JeffH wrote:

I would like to hide this album.

Is this possible?

No.? You can disable it by not allowing attachments on the group.

Duane
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Hello,

I just started uploading a number of photos to a group I am an owner of. I noticed there's an album called 'Emailed Photos' that's already in the 'Photos' section.

This 'Emailed Photos' album gives me no granular control over what's visible in the Photos section & I would like to hide this album.

Is this possible?

Thank you,

-JeffH

On Fri, Jan 3, 2020 at 03:39 PM, Laurence Marks wrote:

Duane, I have some experience in this. Here are the two messages. While you are correct that 4xy messages are temporary and should be retried and 5xy messages are permanent and should not be retried, more detail is available. The codes are defined in .

This would be great if everyone interpreted and strictly followed the rules the same.?RFC 5321 was issued in 2008. There have been lots of interpretations and embellishments since then. And there are may still be be email servers following rules previous to RFC5321.

Lots more details here:?

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Gerald

The system just sent another bounce probe that was successfully delivered. It will be interesting to see what happens.

Jonathan

On Fri, Jan 3, 2020 at 04:52 PM, Jonathan Sivier wrote:

Does the past bouncing info get wiped as soon as any message, even a bounce probe, is successfully delivered?

Sort of.? Bounce handling is a bit of a mess.? Even after someone stops bouncing, they'll have a blue B for a few days.? Mark did this so that people shouldn't be going in and out of B status constantly.? With the delay, if there are no additional bounces in 3-5 days, the blue B gets cleared.? If there are additional bounces, I think the count continues from where it was and they'll become a red B after 5 total bounces.? The person that is bouncing should be able to see several of the most recent bounces using their subscription page.? See also /g/GroupManagersForum/wiki/dealing-with-bouncing

Duane
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On Fri, Jan 3, 2020 at 04:51 PM, Jim Allen wrote:

would the storage be calculated for all the groups together or for each individual group?

At present, each group and each subgroup has the allotted amount of storage shown on the pricing page.? The original plan was to have the limit apply to the total group, including subgroups, but Mark had a lot of trouble getting the accounting to work.? If you have a free group with 2 subgroups, you have a total of 3 GB available, but can't 'share' it amongst them (at least not directly.)

Duane
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On Fri, Jan 3, 2020 at 03:11 PM, Charlie Russell wrote:

I couldn't find information about creating new topics via email anywhere in the help or wiki

When you create an email and send it to a group, it will (probably) start a new topic.? Also see /g/GroupManagersForum/wiki/Topics%20and%20the%20threading%20algorithm

The <groupname>@groups.io is the default when a group is created.? If a subgroup is later created, the main group takes the form of main@<groupname>.groups.io, but the original still works.? If you later delete all subgroups, it reverts to the original.
Duane
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I have a member of one of my groups who is currently in the blue bouncing state as of 12/30/19. Looking at his "Activity History" I see that in November he was set to bouncing and a couple of days later was no longer bouncing. I assume this means he responded to a bounce probe from the system. Now he is bouncing again and when I look at his "Email Delivery History" all that shows is one successful delivery of a bounce probe on 12/31/19. There is nothing listed under "Most Recent Unsuccessful Attempt" or "Recent Bounces". I suspect the bounce error messages, if they were shown, would indicate a temporary and intermittent type of error. If I knew what it was perhaps I could advise him about the problem, but there is no information about what the error was on the message(s) that put him in the bouncing state. Does the past bouncing info get wiped as soon as any message, even a bounce probe, is successfully delivered? It would seem to me that that info should stick around, at least until the user gets unbounced. If this is an intermittent problem it could be hard to check at just the right time to see one of the error messages. I would have to keep checking and hope to look between the time a message bounces and the next one is successfully delivered.

Thanks.

Jonathan

i have three groups that i would like to combine.? two of them into subgroups of the other one.? ?they are large.? would the storage be calculated for all the groups together or for each individual group?

Jim Allen

On Fri, Jan 3, 2020 at 04:11 PM, Charlie Russell wrote:

in the welcoming message that new members get, it says you can post new topics by sending an email to <groupname>@groups.io.? I couldn't find information about creating new topics via email anywhere in the help or wiki, I just stumbled on this.

However, in the group home page, it lists "Group Email Addresses", and it says "Post: main@<groupname>.groups.io"

Are these essentially synonymous? Any difference between the two? I find it a bit confusing to have two different forms for email addresses in these two places

They are synonymous. The one with "main" reflects that you have a subgroup. Your subscribers can post to either address if they wish to post to the main group.

Frances
?
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