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Re: Accidental unsubscription
On Thu, Nov 21, 2019 at 10:13 AM, Rubens Queiroz de Almeida wrote:
Hi, I received an unsubscription request from a person, and I accidentally unsubscribed myself from the group Aprendendo-ingles, of which I am the owner.If you were the last Owner, you should not be able to do that. Go back to the group and double-check that you're actually unsubscribed. How can I regain my owner status in this group?Resubscribe to the group, then have one of your co-owners promote you back to Owner. This is done by pulling down the Role menu in your member record and making the appropriate selection. Bruce |
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Re: Admin - Members - Edit e-mail Address
#changememberemail
#membersemail
#memberemail
#editmemberemail
#changeemail
On Thu, Nov 21, 2019 at 09:48 AM, Scott H. wrote:
I have a member whose e-mail address has changed. I can go to the Admin, Members section of the group. I can open the members information page and I can enter his new e-mail address. When I click save at the bottom of the page, I get a message (in red) "That email address is already registered" and the e-mail address in the Email box reverts to the old e-mail address. The member is using the new w-mail address in our? club "test" group.As far as groups.io is concerned, those two email addresses are two different people. If you had changed the email address before he subscribed to the "test" group using the other one, you probably wouldn't have gotten the error message. ? How to I as Owner or Moderator change a members e-mail address in the migrated group?If the email address the subscriber is changing to is not already in use, you can update it as you attempted to do. If it's already registered, you cannot.? Going forward, how do members edit their own information?That depends on what "information" they need to edit. Account information can be found at?/account. Subscription information can be found at?/g/GROUPNAME/editsub. In this case, you will probably want to have the subscriber himself merge the two accounts. Instructions can be found as the last entry of this wiki page:?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts Also, as I understand it, this is a community help site, how do I request help from Groups.io employees working support?You can send an email to [email protected]. However, GMF should continue to be your first stop for help. It makes no sense to bother support with an issue that can be readily answered by an experienced peer. Regards, Bruce |
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On Thu, Nov 21, 2019 at 06:46 AM, Raphael Vowles wrote:
Are you able to throw more light on the "discussions" and resurrect the development effort. Whom do i talk to to progress this?I believe the most recent discussion is the one at Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Admin - Members - Edit e-mail Address
#changememberemail
#membersemail
#memberemail
#editmemberemail
#changeemail
Hello Again,
My group migrated from Yahoo fine. I have a member whose e-mail address has changed. I can go to the Admin, Members section of the group. I can open the members information page and I can enter his new e-mail address. When I click save at the bottom of the page, I get a message (in red) "That email address is already registered" and the e-mail address in the Email box reverts to the old e-mail address. The member is using the new w-mail address in our? club "test" group? How to I as Owner or Moderator change a members e-mail address in the migrated group? Going forward, how do members edit their own information? Also, as I understand it, this is a community help site, how do I request help from Groups.io employees working support? Thanks again loads. Cheers, Scott H. |
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Hi, The good news is that businesses that are already GDPR compliant will have no issues with the new California Law (CCPA), according to this article :- By the way, I am not a lawyer. Please consult a lawyer if you are not sure of your need to comply with any of these new laws - GDPR since May 2018 and CCPA in January 2020. John Russell |
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On Thu, Nov 21, 2019 at 01:46 PM, Raphael Vowles wrote:
You have got the GDPR thing slightly wrong. GDPR requires the ability for a user to REQUEST removal of messages. It does not require users ability to remove messages personally.I'm not sure how much of the GDPR angle is speculation, but either way: you're right in that GDPR may not require that users have the right to remove content personally. They do, however, have the right to request that Groups.io stop distributing it, and when they request it, the request must be met, unless there is a legally valid reason to deny the request.? So... if users can always request this, and if their requests always have to be met, then I think it's just common sense (from an administrative perspective) to give users that ability directly.? It reduces paperwork. Samuel |
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On Thu, Nov 21, 2019 at 12:39 AM, Raphael Vowles wrote:
I am a moderator on a recently imported Yahoo Group, We don't allow "Delete Message" to regular members, Not even their own message.I assume you mean that there was a setting in your Yahoogroups group that disallowed members from deleting messages.? Can you tell me where that option is?? I'm also a YG moderator, and I can't see such an option anywhere. Samuel |
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Sorry mate. You have got the GDPR thing slightly wrong. GDPR requires the ability for a user to REQUEST removal of messages. It does Not require users ability to remove messages personally.
?So that is the GDPR justification removed. Are you able to throw more light on the "discussions" and resurrect the development effort. Whom do i talk to to progress this??? |
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Re: Help for a potential new Groups.io account
#mailman
On Thu, Nov 21, 2019 at 01:39 AM, Jenine Stanley wrote:
What format would the import use?We can only speculate that it would probably be some variant of MBOX, but since no automated process exists yet to import from Mailman, it's anyone's guess what format Mark (Groups.io's main developer) will choose to support if and when he develops such a feature.? It would be best to wait until the [email protected]?address becomes responsive again.? Your request sounds like it's going to be a custom job. How would the initial list subscriptions be imported??For non-automated processes, the usual options are either (a) send invitations or (b) add directly. For sending invitations, no premium membership is required.? You basically paste all addresses in the form on the web (all addresses at once), and press a button to submit, and Groups.io does the rest (you may wish to set up member notices beforehand, though).? For direct adding, you need at least a 1-month premium membership, but it works the same way: you paste all addresses in the form on the web, and press a button to submit them. The automated process that is used with Yahoogroups imports the membership list automatically, but it's impossible to know if Mark will do that if he writes an automated process for Mailman, too. There is currently no manual option available for importing list archives. Some groups have decided to make their archives available as text or HTML files in the Files section of the group, but that means that members can't search the archives unless they download them first.? In your situation, I'd suggest that you wait a month or two to see if you can get a reply from Mark. Samuel |
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Re: Help for a potential new Groups.io account
#mailman
Jenine,
The person I¡¯m working with has contacted the support link listed inAt the moment, the surprise turmoil with Yahoo Groups is consuming most of support's resources, so that's probably why. Has anyone imported larger Mailman lists and sublists with or withoutI believe the answer to this is yes, but the last time I remember hearing about it was at least a year or two ago. How would the initial list subscriptions be imported?The easiest way would be with an upgrade to Premium, then you can paste (or upload) the entire address list into the Direct Add page. /g/GroupManagersForum/wiki/Direct-Add-Members Then of course what¡¯s the process for importing the list archives?That's the trick. There is no user driven or automated way to do that from anything but a Yahoo Group (at the moment). The past references involved passing the message archive to support for import to the Groups.io group. Which... is probably something that won't be entertained until the turmoil settles down. What format would the import use?For the archives, an mbox file containing the messages is the only format that's been mentioned. I am happy to pass these responses on to him but is there a way heAs Frances said, there are no special requirements for joining GMF, and our messages and wiki are publicly readable so no subscription or account required to browse. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: clickable links in database
Glenn B.,
I hope Groups.io is listening at some point. Sounds like severalNope. GMF is purely user to user, no Groups.io employees here. That said, I think we need to resolve whether there's a bug or just a misunderstanding, and if a bug clarify how to reproduce it, before reporting anything to support. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Bruce
Patti Woodbury
Duane
Scott H.
John Russell
Samuel Murray
Raphael Vowles on IO
Shal Farley