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Re: Can't pay - says "We are experiencing issues connecting to our payments provider"
On Fri, Nov 8, 2019 at 11:57 AM, Herb Gellis wrote:
I'm on Step 1 of YG Transfer... I put in my credit card number info, and push Upgrade Your Group. I get this message, along with "Please check your internet connection and try again".Enter the credit card number in sequence, no hyphens or spaces. Did you also?enter your expiry date and CVC number at the far right? You have to provide that, too. Also, how does this process know who I am (name, address) for the credit processing? Or will I be prompted.You will be prompted for that once you get past the initial card info screen. If it still doesn't work, you might have to send us a screenshot (with any credit info redacted, of course). Regards, Bruce |
Can't pay - says "We are experiencing issues connecting to our payments provider"
I'm on Step 1 of YG Transfer... I put in my credit card number info, and push Upgrade Your Group. I get this message, along with "Please check your internet connection and try again".
Internet is fine, tried it more than once, same problem. Also, how does this process know who I am (name, address) for the credit processing? Or will I be prompted. Completely stuck here! |
Re: Bouncing Members
OK. Thanks for the information, Bruce and Duane.
When I first took over administration of "T-VOG" at yahoogroups.com about a year ago, there were 140 "bouncing" addresses. Nobody had ever paid any attention to the bounce reports. I put a lot of effort into recovering as many of those members as possible, and removed all the rest. I'm trying to run a tight ship, now that my list is pretty clean. I guess the occasional "soft bounce" from yahoo's servers are just a fact of life. -- David Bryant Canyon Lake, Texas / |
Re: Move messages AFTER group transfer?
Works fine here. You *did* put the hashtag in the subject line, right?LOL, yep, I guess it does pay to read the instructions :) I was putting it in the body.? I just tried it in the Subject, and it seems to have worked as expected. Much thanks for walking me through this, and my apologies for missing that key step in the Help docs. Ron |
Re: Possible to search the Directory?
On Fri, Nov 8, 2019 at 11:40 AM, Kelly Misegadis wrote:
But, is there a way for non-moderator to Search the Directory?? That would be a lot more useful than having to scroll through pages and pages of members to find the person you are looking for.The Directory has no search function, and you can't even invert the sort order. I agree that either or both would be handy. Note also that the group Directory is an index of member profiles, NOT a complete member list.?If a member has not created a profile, or has chosen not to share it, their "profile" will appear to Moderators and Owners only. If you want every member to see every other member, you have to make the Member List visible to them via settings (Admin->Settings->Privacy->Members Visible). See?/g/GroupManagersForum/wiki/Directory-and-Members-List?for further details. Bruce |
Thanks all at gio!
¿ªÔÆÌåÓýJust a word of thanks for a seamless process. 12 days after getting the transfer initiated and paying the transfer fee, we have gone from 667 before us in the queue to a faultless transfer today. ? I¡¯m massively impressed! ? Thanks again ? Cheers ? Craig |
Possible to search the Directory?
Kelly Misegadis
Hello,
? I searched the archives and if this question is there, I overlooked it so my apologies.? But, is there a way for non-moderator to Search the Directory?? That would be a lot more useful than having to scroll through pages and pages of members to find the person you are looking for. Thanks so much, Kelly Misegadis |
Transfwr Agent Invite Success!
Hello All. We had been trying to invite the Transfer Agent [ transfer @ groups.io ] to our old Y!G group since October 20th without success.
We had floolowed the detailed steps and had our new Groups.io group set up and upgraded to Premium but nothing was happening with the Transfer Agent invites. It was getting frustrating. Finally we canceled the transfer of our new IO group which was in progress but stuck and went back and lollowed the steps all over again and then re-invited the Transfer Agent. This time it worked and the TA invite was accepted and acknowledged by GIO and we received the Easy Transfer email from GIO. Shortly afterwards the TA showed up in the Member Roster of our old Ygroup and we were able to promote it to Moderator status. After that we once again requested the group Transfer to begin and received a confirmation message that we were 'in the queue'. Now we can relax and wait for the transfer to be completed. MORAL of this story for other YGroups owners who may also be somehow frustrated or stymied: Be sure that you follow the steps provided for the transfer sequence exactly iN ORDER. We may have gotten out-of-sequence somehow with our initial attempts and so the transfer request was not proceeding. When we re-started the process and carefully followed the steps the transfer finally did start. Cheers! Paul M. Owner ¨C MadronaMoms /g/MadronaMoms - - |
Re: Move messages AFTER group transfer?
On Fri, Nov 8, 2019 at 11:21 AM, Ron wrote:
Unfortunately, this doesn't work.? I did this, created a new tag, set the No Email flag, and then started to move the missing messages.? They are being E-Mailed to members, and when I look at the Hashtags section of the group, the new tag is active, but no topics are found.Works fine here. You *did* put the hashtag in the subject line, right? Bruce |
Re: Move messages AFTER group transfer?
Ron -- Create a hashtag with the "no email" flag set, and add that hashtag to each such message. That will do what you want. Unfortunately, this doesn't work.? I did this, created a new tag, set the No Email flag, and then started to move the missing messages.? They are being E-Mailed to members, and when I look at the Hashtags section of the group, the new tag is active, but no topics are found. |
Re: Staged
#transfer
On Fri, Nov 8, 2019 at 10:38 AM, <lisa.reiner@...> wrote:
While I am ready to transfer my YahooGroup archive of messages before it's too late, I do not yet want to invite my YahooGroup members to Groups.io until later, since I just precipitously moved the membership to GoogleGroups. I want them to stay on GoogleGroups for a month or so before doing the transfer to groups.io. Is there a successful way to move the archive and the list of members from YahooGroup to groups.io, but not to alert or welcome the members, not to activate the io.group until a later time, perhaps in a month or two? ?And at that later time, would I be able to send the welcome easily?Lisa -- You asked this same question yesterday. I was hoping someone who actually had done this would chime in, but that hasn't happened. So I'll try to help as best I can. The members are best transferred at the same time, or even ahead of time, so that "ownership" of all content is properly retained. Otherwise, ownership of every file and photo and message reverts to you, the group Owner, and you'll have to reassign everything you can after the members arrive later. And of course, if you do the transfer in stages, this means setting up two separate transfers, and waiting patiently in the transfer queue TWICE. You cannot have two transfers from the same Yahoo Group scheduled at the same time, so you'll have to set up the first one with the group content, wait for it to complete, delete it from your transfer list, and start over to bring over the members. Small wonder that virtually no one is exploring this option. All that said, you can transfer everybody and simply not notify them. You will have to create a custom Welcome Notice and make it inactive. And there is a checkbox on the transfer edit page where you can disable the "you've been added" notification. If you do both -- and exercise some restraint and don't post anything to the group -- you can achieve the full transfer objective and simply spring a surprise on them later (in your case, in a "month or so"). You stated that all your members are on Google Groups now. Be advised there is no way to transfer Google Groups content to groups.io. The Google Groups transfer involves your members list only.? I hope something in here helps. Regards, Bruce |
Re: Bouncing Members
On Fri, Nov 8, 2019 at 09:28 AM, David Bryant wrote:
Roughly 35% of the members have yahoo.com email addresses. A very few of these (four people so far) showed up as hard bounces? after we moved to groups.io, even though yahoogroups.com's status report says they have never bounced at all. I have asked them to re-enroll with non-yahoo addresses.It's not unusual for people that didn't show bouncing on YG to actually be bouncing.? The YG mechanism has been, at best, intermittent for years. 66.175.222.12 is the IP address of its outbound mail server for GIO.? It's reporting that the emails were bounced by the next email relay server. Additional (expanded) information on bouncing at /g/GroupManagersForum/wiki/dealing-with-bouncing Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Staged
#transfer
Greetings fellow YahooGroups refugees and supporters,?
While I am ready to transfer my YahooGroup archive of messages before it's too late, I do not yet want to invite my YahooGroup members to Groups.io until later, since I just precipitously moved the membership to GoogleGroups. I want them to stay on GoogleGroups for a month or so before doing the transfer to groups.io. Is there a successful way to move the archive and the list of members from YahooGroup to groups.io, but not to alert or welcome the members, not to activate the io.group until a later time, perhaps in a month or two? ?And at that later time, would I be able to send the welcome easily? I hope that all makes sense, and welcome any suggestions. Thanks in advance, ? Lisa |
Re: "Average Pace" of transfers
¿ªÔÆÌåÓýOn the 5 groups in transfer for me, the place in line seems to be advancing about 70 places in 12 hours foir each group-John =======================. On 11/8/2019 10:04 AM, Janis wrote:
See why the transfer process speeded up after Sunday night! |
Re: Bouncing Members
On Fri, Nov 8, 2019 at 10:28 AM, David Bryant wrote:
Here's my question. I have seen soft bounces on seven other accounts. One of those is at mac.com. The other six are all at Yahoo! (or old Baby Bell affiliated) addresses. And these six bounce incidents all occurred at the same node on the internet: 66.175.222.12. I did a WHOIS lookup, and this ip address is assigned to LINODE LLC, a provider of virtualization services.David -- I think you've somehow misinterpreted the bounce report. That IP address is groups.io's, and Linode is the company providing groups.io's hosting service. If you could actually paste those soft bounce reports into an email and send it our way perhaps we can better assist you. Regards, Bruce |
Re: Bouncing Members
I've got a question about bouncing email messages that is not addressed on the help page.
My group migrated from yahoogroups.com last month. Roughly 35% of the members have yahoo.com email addresses. A very few of these (four people so far) showed up as hard bounces? after we moved to groups.io, even though yahoogroups.com's status report says they have never bounced at all. I have asked them to re-enroll with non-yahoo addresses. Here's my question. I have seen soft bounces on seven other accounts. One of those is at mac.com. The other six are all at Yahoo! (or old Baby Bell affiliated) addresses. And these six bounce incidents all occurred at the same node on the internet: 66.175.222.12. I did a WHOIS lookup, and this ip address is assigned to LINODE LLC, a provider of virtualization services. Does anyone know if groups.io has a procedure for notifying a big internet service provider like LINODE LLC that one of their servers is mis-configured? I would try contacting them myself, but they probably won't listen to me. I've been down that road before, and it can be very difficult to convince a random tech support guy that I know just as much about computers as he does. I see that their "Admin" email address is listed as dns@..., and that the ICANN registrant is named Christopher Akers. Thanks! -- David Bryant Canyon Lake, Texas / |
Re: Trouble logging in on android phone
Cookies are needed to progress from page to page on secure (login) websites. The cookie is what keeps you from having to login to every successive screen. If someone blocks all cookies, things don't work.?
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Re: Help with Yahoo group transfer - it appears to be stuck
On Fri, Nov 8, 2019 at 09:34 AM, Dog Health wrote:
My bad but why is there a member on my DogHealth2 group which I made a moderator?Dog -- The GIO invite/direct add process should have rejected any email address with the @groups.io domain. Are you sure someone didn't use that for a Display Name? If you believe the transfer agent is nonetheless a member of your GIO group you will have to send a screenshot so we can help you troubleshoot that. Bruce |
Re: Help with Yahoo group transfer - it appears to be stuck
irmautz is not part of the transfer team. At least no one else has mentioned it! That's a new member.
Did you set up your Groups.io group as restricted?? Did you want to screen new members before approval? See?/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice And an overview of setup -? /g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation [email protected]?needs to join your YahooGroups, as you realized. And made a moderator. You said: Why is there a transfer.group.io member on my DogHealth2 group which I made a moderator?Sorry, I can't figure out for sure which is YG and which is Gio. Frances -- FAQ on Moving from YahooGroups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers |
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