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jakkdaw,

I have received no integration Facebook posts since 28th August on
either group. I usually receive around 6 a day, and I know that there
have been some posts on at least one of the Facebook pages.

There was a recent changelog entry which may relate.

INTERNAL: Updated Facebook API integration to use their latest
version.

/g/GroupManagersForum/message/18495

Has anyone else experienced this? Is there a known reason or solution,
or do I need to report it as a bug?

I don't use Facebook integrations, so I don't know whether this change should have fixed something or maybe broke something. Or maybe all you need to do is refresh or reestablish the integration somehow. Reporting it to [email protected] might be the best option.

Shal


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@Shal

I have started testing your thoughtful suggestions. Some findings:

1. Using #noemail

I think I have the #noemail hashtag working properly using the page

But as pointed out in /static/help

A hashtag has an effect only if placed on the first message in a topic, and will be applied to all messages within the topic. (Note that although it is possible to add a hashtag to the subject of an emailed reply by editing the subject, this has no effect;

1. Messages in pending Many messages in pending becomes difficult. But once a message is in the pending panel, the only way out appears to be approve, reject or delete. There appears to be no way to move a message to the messages panel.

Possible solution: Special address in reply to moderators group or special sender email address where members can see all the reply messages. I looked into setting up a [email protected] type subgroup for replies but could not get that going.

Anyway, I'm learning about groups.io slowly but surely and will keep plugging away.

Theo

I own 2 groups, one which has 5 Facebook integrations and the other has 2. I have received no integration Facebook posts since 28th August on either group. I usually receive around 6 a day, and I know that there have been some posts on at least one of the Facebook pages.
Has anyone else experienced this? Is there a known reason or solution, or do I need to report it as a bug?
In case it is of any relevance,? I am in the UK.

Kathryn,

By the way Shal, this group was originally a move from Yahoo groups if
that makes a difference,

No, other than having copied each member's Posting Privileges during the transfer.

Otherwise as new members in Groups.io they would have started with Use Group Moderation Setting (no badge); or Override: New User Moderated (NuM, followed by a number) if your group's New Users Moderated box is checked.

and there never was an M or NuM badge, I only have the P

M could have been copied in, if any of your Yahoo Group members had that. But alas Yahoo Groups has no equivalent to the NuM badge.

Having (nearly) everyone set to P is a common misunderstanding among Yahoo Group owners/mods. Even there it isn't the best way to have a New
User Moderated group, using the group setting is. But because Y!G has no NuM privilege, it sets new members to M, and owners/mods commonly "unmoderate" the member by choosing "Override - posts are not moderated" rather than "Default Group Policy".

and a couple of B(ouce) badges.

Those would be members whose email address had likely gone bad before the transfer, but Y!G's bounce tracker long ago went flaky or broken, so that fact wasn't noted in their membership there.

Shal


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Hi Theo,

Not sure what you are trying to do. For starters, see this thread from today.

Frances
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Theo,

I have tried add the following hashtags to message subjects but the
new topic messages keep getting emailed out to all members
...
#noemail
#NoEmail
#No Email

It isn't the name that makes a hashtag suppress email distribution. It is a property of the hashtag.

Go to the Hashtag page in your group, pick the hashtag you want to use for this purpose and click its Edit button. Or use the Create Hashtag button at the bottom. By the way, Edit and Create are available only to group mods/owners.

On the Edit Hashtag page you'll find a wealth of properties to control topics with that hashtag in the Subject line. One of these is the No Email checkbox. Check that, then scroll to the bottom and click the Update Hashtag button.

Shal


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Kathryn,

That's the problem! The only thing checked under Spam Control is
Restricted Membership. There is no checkmark in either Moderated or
New Users Moderate, so I shouldn't be getting the emails to allow the
post.

There are many features which may force a message into the Pending list. I've started a page to describe it, but it is still a bit "under construction".
/g/GroupManagersForum/wiki/Message-Moderation

Still missing from that page is a description for Topic and Hashtag controls that send messages to the Pending list. Those have found to be the cause of "mystery" moderation in the past.

If the pending messages have any hashtags

I've even gone through all 131 members and the P for Can Post is
beside everyone's email address.

I generally recommend against that practice, preferring to leave members set to "Use Group Moderation Setting". That way the group's Moderated checkbox can be turned on as needed to quell a flame war or other disturbance in the group.

That said, maybe "Overide: not moderated" only overrides the group's Moderated checkbox, and not these other features. I'll have to check that to make sure my wiki page describes it correctly.

Shal


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I have tried add the following hashtags to message subjects but the new topic messages keep getting emailed out to all members

I have tried created messages by email and in the groups.io message editor.

#noemail
#NoEmail
#No Email

What could I be doing wrong?

By the way Shal, this group was originally a move from Yahoo groups if that makes a difference, and there never was an M or NuM badge, I only have the P and a couple of B(ouce) badges.

That's the problem! The only thing checked under Spam Control is Restricted Membership. There is no checkmark in either Moderated or New Users Moderate, so I shouldn't be getting the emails to allow the post. I've even gone through all 131 members and the P for Can Post is beside everyone's email address. So there is still a problem looking for answers.

Charlotte,

If you want all emails to go to the sender only, go to Admin, Settings, scroll down to Message Policies. "Reply to" has a dropdown menu.
Be sure to click on Update Group at the foot of the page.

If you only want occasional emails tot go to the sender only, you can use the email footer in an email to Reply to Sender. Or from the group homepage, click to reply and then click Private (bottom right side).

Frances
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Charlotte,

How do we change the settings to only reply to the sender of the email
and not to the whole group?

On the Settings page (in the Admin group of links in the left column) scroll down to the Message Policies section. The control you want is "Reply To". From the drop-list select Sender. Don't forget to go to the very bottom of the page and click the Update Group button.

In the group's web interface this will change the default behavior of the Reply link so that it shows Reply to Sender instead of Reply to Group.

In email messages from the group it will change the Reply-To header field which tells the member's email interface where to send replies.

Shal


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For some reason (error?), the?Member Sync tab does?not?appear?in Settings, just in the other?tabs (default sub, cover photo, notices, ?and export group data.

There are also two names - Member Sync (the tab label) and when you click on it, it says Service Sync.

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Hi,

How do we change the settings to only reply to the sender of the email and not to the whole group? Thank you so much!

Sincerely,
Charlotte Miller

Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

INTERNAL: Updated Facebook API integration to use their latest
version.

Maybe the cure (or the cause?) to Sarah's problem:
/g/GroupManagersForum/message/18481


Comments about these are welcome:

CHANGE: The email bounce returned when sending a message to a group
you're not subscribed to had a link to the /join page, which if you
are logged in, would bounce you to another page. Removed the /join
part of the URL.
API: Added googleloginstart and googleloginfinal endpoints.
API: Added facebookloginstart and facebookloginfinal endpoints.
NEW: Enterprise groups now support single sign-on (currently only by
Auth0, others by request).
API: New logout endpoint.
API BREAKING CHANGE: All POST endpoints now require a csrf field. The
new csrf_token in the login object should be used for this.
API BREAKING CHANGE: API endpoints have been moved to
/api/v1. The old endpoints will remain up for a
month.
API BREAKING CHANGE: The API is moving from Basic Authentication to a
cookie based authentication. The existing Basic Auth tokens will
continue to work until they expire.

Please call out any you find significant.

Shal


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Thank you, Shal! Works Great!

Cindy,

but the auto generated email says the person is invited by my email
address

I wrote:

Set your display name. I believe that will be used together with your email address.

Correction. Your Display Name will be used instead of your email address.

You can set your display name on a group-by-group basis from your group profile, which you can reach through a tab on the Subscription page in any group, or through the Identity page in your Account.

Shal


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Ken,

*does EVERYONE have access to the diffs*? I thought only Mods????

Everyone does. Take a look at any group's Wiki pages.

Same is true of messages, in groups which allow messages to be edited after posting.

Shal


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Thanks, Bruce, for your response.

I currently use the integration for a few of our local choirs' FB pages (moderated) so that I can let *our* choir (mail list hosted on groups.io) know of things of interest posted on FB by our, and other choirs. I am not on FB myself, but otherwise run all internal/external communication for our choir. So getting a moderation notice when our own Facebook people post something is helpful to *me* (because it's a pain to look at a FB public page when you're not logged in, half obscured by "join now!" pop ups etc.) and then if it's of interest to the choir as a whole, I approve it to go out to our mailing list.

I also have set up a separate, completely private personal group just for myself where I have local city/community FB pages integrated so I can monitor local events. I'm the only member of that group, and the only thing I do is use it to see if something local is going on. So, it's not exactly "posting" to anyone but me. For better or worse, I'm not concerned about the legality of cross-posting since it's really only for my own eyes, to get a ping to see if there's a reason to check out a Facebook page.

I have integrated so far about 8 or 9 pages between these two groups, and never had the error message until I tried to add my local city's page feed. (I already have a handful of choirs, our downtown city organization, our local birding association, a local business... and they were all set up months ago.)?

But, trying to add *any* new page gives me that same error message. And, I'm being quite random in my selection for testing purposes: global, *big* companies, tourism organizations (that you'd think would life a country restriction since they want foreign eyes), big tech-oriented global news sites (who would know to lift restrictions).? I really have sampled a WIDE cross section of sites, and NOTHING is apparently the name of a Facebook page. That's why I'm thinking it's something about the API or the initial request for integration. My current integrations work just fine, so it really is at the "try to set up the integration" stage. And, I've tried adding new integrations (for testing purposes) to BOTH my choir group and this private personal one I created. Same thing is happening.?

It's not a huge deal for me right now, since I don't have an urgent need to integrate this one page. But there is definitely something going on somewhere, if I can't add any integrations to any groups. I'm not using a VPN and I'm on a Chromebook browsing in Chrome, which is how I initially added integrations. If it's possible for the problem to be me, since I'm doing this all from the same account (an owner of both groups) I'm all ears! But, I've exhausted every possibility I can think of on my end. Assuming that the error message is descriptive of what's actually happening, I'm left thinking that groups.io can't see those (any?) Facebook pages when I input the URL for some reason (and I've tried using the full URL, with and without trailing slash, just the name slug etc.)

Now I'm just really curious as to why this is happening, and why no one else seems to be having this problem.? :)

Marcio,

If I have a moderated group (that is, a group like this one for
example), is there a way of making sure that a person will be able to
bypass this moderation (that is, their messages will be automatically
aproved)?

Yes. In his/her membership page change the Posting Privileges setting to "Override: not moderated".

It is "under construction", but see also:
/g/GroupManagersForum/wiki/Message-Moderation

Shal


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