On Wed, Aug 21, 2019 at 09:51 AM, mohnkern wrote:

I've been trying to find an online guide for groups.io for subscribers...

There is no formal "Intro to Groups.io" document, but rumor has it that one is in the works (ref:?).?Meanwhile,?I agree with Frances that?the GMF wiki?is likely to be your best resource at this time. It contains a lot of useful information not found in?the system Help.?

Regards,
Bruce

Well the wiki has a quick start section plus advice to group members. You don't have to be a member of this group or even Groups.io to read it.

Perhaps the Group Management section should be more split off from these. Even graphically.
/g/GroupManagersForum/wiki/home

The Wiki is jointly maintained by volunteers (including me from time to time). Perhaps you could take a look and see what sections you think it needs.?

Frances

--

---

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

I've been trying to find an online guide for groups.io for subscribers, where it doesn't talk about groups, subgroups, permissions, etc, but talks about if you are a subscriber, all the features and how they work (messages, polls, chats, calendar, etc.)

Is there a guide like this anywhere?? If not shouldn't there be one?

Karen,

I did the analysis and have pasted it below if it's useful.

Not too much, but it confirms that Groups.io rejected the attempt by your email service to deliver the message.

From: Mail Delivery Subsystem <mailer-daemon@...>
To: kottoni@...
Subject: Delivery Status Notification (Failure)
Date: Sun, 18 Aug 2019 20:49:00 -0700 (PDT)

This is typical of cases where the sending service is unable to deliver the message.

The response from the remote server was:
500 Delivery failed.

That response was from Groups.io's inbound server. That's distinct from the kind of failures where your service couldn't find Groups.io (in the DNS directory) or couldn't connect to Groups.io.

Most of Groups.io's error responses are far more informative, This one is sort of a catch-all for unusual cases. Do report this to [email protected], including at least the section of the "show original" starting with the From: line I quoted down through the 500 error.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Michael,

As moderator, I cannot invite the new member to the Yahoo group that
groups.io requires to initiate the transfer.

More important than the "Invite and add members" privilege, is "Add, remove, and change moderator privileges", but I'll hazard a guess that if you don't have the former, you probably don't have the latter either.

One way to find out is to go to the Manage Members page, switch to the Moderators tab, and click on your own row, anywhere to the right of the green crown. If you get an Edit Member pop-up dialog you're golden: give yourself all the Moderator Privileges and Save the dialog. If nothing happens, you're out of luck.

Failing that...

How can I transfer members of a Yahoo group where I am a moderator?

You can export the Manage Members list, then use a program like Excel to extract the email addresses and format them in a way suitable for use with Groups.io's Direct Add or Invite page.
/g/GroupManagersForum/wiki/Direct-Add-From-Yahoo

You can upgrade your group to Premium for one month in order to use the Direct Add feature. You may find that more convenient than Invite, especially if there are a large number of members in your Y!Group.

Speaking of which, if your group has more than 1000 members the Y!Group export won't do. You can try the chrome app from YahooGroupedia:

There's also an app to export your group's Messages.

Another option is PG Offline:


These options won't allow you to get your Y!group's content (messages, files, photos, etc.) into your Groups.io group, but they can help with the members. And at least you can have an offline copy of some of the content as a backup.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Hi Bruce and Gerald,

Thank you for responding and helping out. I did not know about seeing the original email so thank you for sharing that. I did the analysis and have pasted it below if it's useful.

I will contact the support, our own help desk told us to go here! I did end up posting online just to get the message out, but it would be nice to just do it from my email too.

Thanks again!
Karen

开云体育

How can I transfer members of a Yahoo group where I am a moderator?? The owner of the group died several years ago, and he was the sole owner.? As moderator, I cannot invite the new member to the Yahoo group that groups.io requires to initiate the transfer.? Any suggestions would be gratefully received!

Photos Permissions must be set on the Settings page before they are available.? There are several options, all pretty much self explanatory.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

I have two groups that I own.? I am getting questions from members about how can they upload photos to the group.? I notice in the groups that I own there is a box for create album, but in the groups that I am simply a member I don't have that box.? How can members upload photos to the group?
Barbara Jean

开云体育

Well that sucks.... But thanks. I know how to?delete topics Guess I'll have to do?it one topic at a time? ? ? ? ?

On Tue, Aug 20, 2019 at 11:26 AM, Peter Rawbone wrote:

If I do this (do not mask email....) will non-Members be able to see them?

Peter -- On the Settings page, immediately below the selection box Duane was talking about, it says this:


Regards,
Bruce?
--
The system Help is your friend.??/static/help

On Mon, Aug 19, 2019 at 12:16 PM, Duane wrote:

If you're the group owner (or moderator with correct permissions), you can go to the group Settings page, scroll down to the Privacy section, and change Hide Email Addresses In Archives to "Do not mask email addresses in the archives.", then Update Group at the bottom. [overquote trimmed by Moderator]

If I do this (do not mask email....) will non-Members be able to see them?
?
--
Peter

On Mon, Aug 19, 2019 at 04:13 PM, Donna wrote:

Is there any way to delete more than one message at a time?

You can delete entire TOPICS using the page found at?/g/GROUPNAME/topics-test.

Note the "test" part of the URL above. That means this is very much in beta and could go away at any time.

Be careful when using it...once you verify the deletion in the popup dialog, every message in that topic will be gone, and there is no way to get them back.?

Other than that, groups.io currently provides no functionality to selectively delete messages in bulk.

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help

Karen -- I've not really experienced much difficulty with posts getting through when using GMail.?In SMTP, 500 is a "permanent" syntax error...meaning a command has been sent that the groups.io server (or an intermediate mail server) does not recognize. Things I'm seeing online suggest that this could be caused by incompatible antivirus software.

The provided screenshot doesn't tell us much, but the header information in the bounced message might. Instructions on how to open the header can be found at??("How to Read Email Full Headers"). Try pasting the message header into the analyzer at??(or?) and report back on what it says.

Or you could try contacting Mark at [email protected]. As an Enterprise user, you should receive a prompt, priority response.

If the problem persists, you can always post online from?

This is not very much help, I know. Sorry.

Good luck,
Bruce
--
The system Help is your friend.??/static/help

On Tue, Aug 20, 2019 at 01:43 AM, Karen Ottoni wrote:

Hello,

Randomly I will try to email a mailing list from my corporate gmail account and I get this bounceback. It happened two weeks ago and after about 24hrs and 4 attempts, it suddenly just went through and worked. Now it's happening again, as shown in the attachment. Any way to fix or prevent this?

Thanks!
Karen

?Karen,

I suggest forwarding this information to [email protected]?

--
Gerald

Hello,

Randomly I will try to email a mailing list from my corporate gmail account and I get this bounceback. It happened two weeks ago and after about 24hrs and 4 attempts, it suddenly just went through and worked. Now it's happening again, as shown in the attachment. Any way to fix or prevent this?

Thanks!
Karen

Thanks everyone. Looks like we're at our free limit. I never would have guessed all those little attachments would add up to a whole GB so fast, but they did.

Is there any way to delete more than one message at a time?

thanks