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Re: Groups.io app
On Mon, Aug 12, 2019 at 08:06 AM, Gerald Boutin wrote:
is it intended to be a member app or also / in addition to an Admin (Owner/Moderator) app?I think we'll all find out together.? From my understanding, a lot of it is based on the current API, so it may cover all users. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: automatic notifications
Fabien,
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I want to set up automatic notifications to send to members when they subscribe, unsubscribe, and if they subscribe, automatically have an email sent explaining the rules and such. If this is possible, how do you do it? ?
Click on the Member Notices tab of your group's Settings page. There you can add notices of various types to be sent at the relevant event. For more?information see the help page:
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Shal
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Re: Groups.io app
On Mon, Aug 12, 2019 at 06:18 AM, Fabien wrote:
is a groups.io ApplicationNot yet, but it's been under consideration for almost 5 years.? It looks like it may happen "soon" though.? See item 1. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Downloading pdf files to Files Section
Rich,
Having a problem adding pdf files in the file section. I have triedWhen do you get the error message? Did you Drag & Drop the file, or did you use the Browse button to find it? If you used Browse, did the error occur when clicked the Open button? In either case is the error appearing in the Preview of the file at the top of the Upload File dialog? Or does the error appear somewhere after you click the Add button? I don't have an answer, but here are some "is it plugged in" checks I would try if I were having this problem: o On your computer, can you open this pdf file with Adobe Reader? o On your computer, is the file inside of a .zip or other type of container file? o On your computer, is the pdf file in a folder from which you've uploaded other files? o In the group, are you uploading the pdf file to a folder to which you've uploaded other files? o You've reported a 1 MB file size, so that should be ok. o Is there anything unusual about the file name of this file? Can you rename it to something simpler if it is long or contains special characters? o Is there anything unusual about the content of this pdf file? Does it contain form-fillout or other active content features? Any reason it might not pass an antivirus/malware check? o Have you tried uploading other PDF files? If you hit upon the answer, please let us know. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Reply to options
Gerald,
It should be easy enough to defer sending the "to sender" part untilI'll pass on the "easy" question (above my pay grade), but I do question the value proposition. Why do that when the group could chose "Group" instead of "Group and Sender" and avoid the issue altogether. The sender would receive a copy along with everyone else, post moderation - which is what you're asking for. On the second point, it might be a good idea not to present a reply toHere I think it depends on what the group wants to have happen. Some groups might want the Sender to get a copy of replies independent of moderation. By choosing "Group and Sender" instead of "Group" that's the choice they made. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Reply to options
Gerald,
When I read through Julie's issue, I was thinking about posts made viaFor replies via the group's web pages that would be possible, although it probably doesn't fit very well into the structure of how Groups.io handles messages. The web page Reply (and New Topic) functions I believe essentially act as ordinary email interfaces and send the messages at the time you click the "Reply to" button (or Send). Which would be why the reply to Sender reaches the sender (of the original message) immediately, while the reply to group reaches the pending list (assuming approval was required). For replies via email, the same thing happens, except that the replies are being sent by the member's email interface with no possibility for Groups.io to cause a delay in sending the copy that goes direct to the Sender. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Reply to options
Julie,
Is there any Reply To setting which prevents the preview from beingSet Reply To to "Group" (without sender). We have our reply to settings as "Reply to Group and Sender." TheIt isn't a preview, it is the reply sent directly from the replying member's email service to the sender's. Groups.io is not involved in that connection. Separately, Groups.io receives a copy of the reply and holds it pending. If you set Reply To Group then the original sender will have to wait to see the reply, after it is approved, same as all the other members. What the Reply To option does is put a header field in all outbound messages that tells the members' email service where replies should go. So when the receiving member clicks Reply in their email service, the reply is directed to the Reply-To address(es) specified in the original message. (That's a little over-simplified: not all email interfaces obey the Reply-To field properly. But those are more the exception than the rule these days.) Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Reply to options
Hello all, I did a search about this question and am still a little confused. I have a group that is moderated. The posts have to be approved before posting to the group. We have our reply to settings as "Reply to Group and Sender." The Sender will see a Reply preview before it's been moderated, and then often respond before the reply has actually been posted. This is mostly fine but sometimes causes some rapid fire responding on messages that will actually need some moderating. Is there any Reply To setting which prevents the preview from being sent to the original poster before it's moderated without losing the reply to options that are in the footer of the?email? I think most people in the group just respond via email and not the web interface. Thank you, Julie |
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Re: Upgrading from a Free account to the next level paid account
#howto
Brooke,
An owner of my group tried to upgrade our group however an warningDoes this relate to your problem: BUGFIX: If a basic group previously was a premium group with a Maybe only if you had previously tested upgrading the group to Premium. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Groups.io site updates
#changelog
Hi all,
This week's change log: Feel free to reply to this topic if you'd like to comment on the changes. Or better yet, if you expect a lot of discussion start a new topic (or rejoin an existing one) about a specific change. NEW: There is a new activity log entry type, 'Moderator changedIn my initial test this seems to have resolved the issue I reported. See also the related changes (below) and the topic in GMF: /g/GroupManagersForum/topic/32540261 BUGFIX: In message search and member activity search, custom dateYay! /g/GroupManagersForum/topic/32701200 BUGFIX: If a basic group previously was a premium group with aInteresting. Maybe the solution to Brook's problem? /g/GroupManagersForum/topic/32127170 BUGFIX: Fix for weekly event summary emails not being sent out if theLOL! I did once tell Mark that calendars were the worst sort of "how-hard-could-it-be" trap. Still, this one seem a bit baffling. On beta he said "don't ask". Comments about these are welcome: INTERNAL: Work to support the app. Please call out any you find significant. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Duane
Shal Farley
Julie Edwards