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Re: Emails from New Members
Rene,
On his next attempt have him CC the message to your personal email address. Then, assuming you receive that, you can examine the To: field to verify that he sent the message to the group's posting address. Oftentimes it is as simple as a typo. Assuming the To address of his message was correct, tell us what you find in the group's Activity log. There should be an entry corresponding to that attempt. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Getting a copy of your shares
Ellen, the member can check her subscription by going to group homepage and clicking on Subscription - lefthand menu. Perhaps she is Special Notices only or if you have allowed it in the group settings, No Mail.
I am assuming you mean that the member isn't receiving email from those two groups.? You can also check Activity in Admin. See Shal's reply about Emails from New Members -?/g/GroupManagersForum/message/15984 -- Frances /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Getting a copy of your shares
On Wed, Apr 3, 2019 at 01:09 PM, Ellen McDonald wrote:
I asked her to make sure she had that box checked & she said she does.Ellen, can you clarify? What box? Frances ? -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Emails from New Members
Hi Rene, Once I approve an invitation for a member to the group I am still unable to receive their emails. One place to check is your group's Activity log to see if there's any record there of the member's attempt(s) to post. If you see entries marked attempted to send message that should give a reason why their post wasn't accepted by Groups.io for your group. Or you may see sent message entries indicating whether the message requires approval or not. If you don't see anything about messages in the group's activity log then it may be that the members were sending those messages to the wrong email address. Your group's posting address is listed on the home page of the group. I changed their moderation to "override: not moderated" and no luck. I generally recommend against using that setting. I think in most cases it is better to set each member to Use Group Moderation Setting so that you can then use the group's Moderated setting to control the group as a whole. ? Am I missing a step or not selecting the right form of moderation? Possibly. If generally speaking you want group members to be able to post without requiring moderation I recommend checking either the Restricted Membership and/or New Users Moderated box, and unchecking Moderated, in the Spam Control section of the group's Settings page. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Emails from New Members
First, check the Email Delivery History - go to Ashley's profile in Members in Admin.?
And Admin, Activity. Check Message Activity, moderator, etc. I am not sure that you need to manually change an invitee's status. If you want no moderation, just make sure that in Group Settings, Spam Control, you select Moderate after 1 post. That means you must moderate the first one, but not their next post.? And scroll way down and click on Update Group. Check out this wiki page - scroll down to Posting Privilege to see about P: /g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Emails from New Members
Check this - in Settings, scroll down to Message Policies.
Make sure Allow Non Subscribers to Post Posts by non-subscribers will be moderated, instead of rejected.
-- This allows that specific post to be delivered to your group members. It doesn't make them a group member. Frances /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Restore Directories in Files Area
On Wed, Apr 3, 2019 at 07:23 AM, Dennis Cherry wrote:
Somehow you triggered a bug that caused a loop/one folder was inside another folder that was inside the original folder. I've fixed that and everything should be there.Thank you for letting us know how the problem was resolved.? Many times there's no closure of a topic because once it's fixed, the original poster is happy and forgets to let us know what was found.? Glad all is well now and it should prevent others from running into the same situation. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Problems editing Wiki or Messages on Mobil Devices
On Tue, Apr 2, 2019 at 06:41 PM, Ken Kloeber wrote:
Plent wide before replying, no joy on the toolbar.I did a little more experimenting.? It seems that once you have the buttons at the bottom - Messages, New Topic, More - you won't see the entire toolbar.? On an Android tablet, portrait, buttons, no bar.? Same tablet, landscape, no buttons, all is well.? Looks like it's all because your screen is too narrow, assuming your screenshot is landscape. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Possibility to merge two email addresses?
Chromatest, Why is requesting permission to post from an email address that is not mentioned anywhere in the headers? Because a message from G* (the alias) is treated as being from B* (the subscription address). But.... what's changed?? I've been posting to the list right along and nothing has changed on my end.. Why all of a sudden am I getting moderation messages on myself? That I don't know. Things to check:
A take-away from that list is that ownership of the group has nothing to do with whether message posts are moderated. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Shal Farley
Frances
Chromatest J. Pantsmaker
Duane
KWKloeber