Re: Emails from New Members
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Thank you.? I changed all of the members and owner¡¯s settings to match this message below and I am still unable to receive emails from one of the owners.? He keeps trying to reply and nothing is coming through.
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From: [email protected] < [email protected]>
On Behalf Of Shal Farley via Groups.Io
Sent: Wednesday, April 3, 2019 11:59 AM
To: GMF < [email protected]>
Subject: Re: [GMF] Emails from New Members
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Once I approve an invitation for a member to the group I am still unable to receive their emails.
One place to check is your group's Activity log to see if there's any record there of the member's attempt(s) to post. If you see entries marked
attempted to send message that should give a reason why their post wasn't accepted by Groups.io for your group.
Or you may see
sent message entries indicating whether the message requires approval or not.
If you don't see anything about messages in the group's activity log then it may be that the members were sending those messages to the wrong email address. Your group's posting address is listed
on the home page of the group.
I changed their moderation to "override: not moderated" and no luck.
I generally recommend against using that setting. I think in most cases it is better to set each member to
Use Group Moderation Setting so that you can then use the group's Moderated setting to control the group as a whole.
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Am I missing a step or not selecting the right form of moderation?
If generally speaking you want group members to be able to post without requiring moderation I recommend checking either the
Restricted Membership and/or New Users Moderated box, and unchecking
Moderated, in the Spam Control section of the group's Settings page.
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