¿ªÔÆÌåÓý

Date

creating a desktop shortcut for groups.io

Gabriela Kioupakis
 

hello all,

is there a way to create a desktop shortcut for groups.io? is there a standard graphic i should use?

thx for any advise you are able to give.

gabriela


Re: reached limit of new members

 

Press the Invite button and then? the Sent Invitations button.? This will give you a list of those individuals that were sent messages. There is a column for date invite was sent and each individuals status (Accepted/Sent).


On Wed, Apr 3, 2019 at 2:24 PM Shal Farley <shals2nd@...> wrote:
Hi Liz,

?
I received a message that i had reached the limit of adding members without approval, and then something about members would be approved.?
?
As an anti-spam measure, your invitation list will be reviewed and (presumably) approved by Groups.io. It may take a few hours for that to happen, maybe days but not usually that long.
?
?
And now there is no trace of these member invitations in the "pending" list, which i expected.
?
Invitees need no further approval (from you) so they don't go to the group's Pending list. I don't recall precisely, but I believe they should still be showing on your Invite page.
?
?
Will I need to resend these invites?
?
Nope, just hang tight.
?
?
what is the limit for whatever it was that I reached?
?
Twenty in a 24-hour period.
?
?
What are the next steps?
?
Once your invitation list is approved by Groups.io the next step will be up to each invitee. As each one receives and accepts their invitation he/she is added to your group's Members list. The Invite page should also show you each one's status.
?
Shal
?
?

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Using website, vewing UNread messages within an ALREADY read topic?

 

Jay,


My question/point is can that link be generated slightly differently once you visit it and then a new message gets added to the thread. That way it would at least turn blue again next time you visit the topic list to show a new message is in the topic someplace.

That seems like it could work. Perhaps as simply as adding the message count as a no-op parameter to the thread link. I don't know how many users might find that disconcerting though, as they may be accustomed to seeing the mark as "I've looked at this thread" without being interested in whether there's new messages in it.

The other factor is that I think a page refresh will be required to see the effect of a message being added to the topic by someone else. I don't think Groups.io's pages are dynamic in that way.

Could do that even without a specific app.

Could do any of this without a app, I think. I'm not sure why the inbox and the app are tied together in Mark's mind. Perhaps that has to do with infrastructure issues that I know nothing about.

To bring the idea to Groups.io's attention you are invited to post it in the group. That's the site's official suggestion box - no one from Groups.io monitors GMF. Maybe wait and see if any other GMF members have a thought on the topic first.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Using website, vewing UNread messages within an ALREADY read topic?

 

Thanks for the info. At least I don¡¯t have to keep trying to figure it out.

I wasn¡¯t quite clear on my topic coloring blue vs. black point. I understand General web browser behavior. My question/point is can that link be generated slightly differently once you visit it and then a new message gets added to the thread. That way it would at least turn blue again next time you visit the topic list to show a new message is in the topic someplace. Could do that even without a specific groups.io app.

I¡¯m in a Groups.io vs. Slack discussion and email overwhelm (when getting emails for each message) vs. knowing what is new and I need to read (when not getting emails per post) is a key stay with groups.io vs. try Slack point.


Re: Using website, vewing UNread messages within an ALREADY read topic?

 

Jay,


How does a user on the website view (or differentiate) UNread messages within an ALREADY read topic?

That's a feature that doesn't actually exist yet. But it is being worked on:

"As an aside, this is a big reason I want to complete the app and add unread message tracking (ie Groups.io Inbox)." []

Foo topic name is blue since I have never read it.
...
I click Foo and read all 5 messages and return to the topic list where Foo is now black as expected.

That effect is happening within your web browser. Your browser is keeping track of your recent history and "knows" which pages you've visited. The only involvement by Groups.io is that its style sheet told the browser what colors to use for visited versus unvisited links.

You'll probably notice that effect on other sites as well.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Using website, vewing UNread messages within an ALREADY read topic?

 

Trying to track this down for my users. Most users do all reading on the Groups.io website only with no email.

How does a user on the website view (or differentiate) UNread messages within an ALREADY read topic?

That is, I go to the website and see a topic Foo with a icon next to it with a 5 in it indicating helpfully that there are 5 messages within Foo. Foo topic name is blue since I have never read it.

I click Foo and read all 5 messages and return to the topic list where Foo is now black as expected. Time passes. 3 more messages are emailed or added on the web by others to the Foo topic.

How do I know they are there? If I refresh the page is my Foo link now blue?

If my link is blue and I click it, how do I know which messages have not been read? (And if this is a topic with 500 messages and 30 scattered new ones even more so how do I know unread ones?)

Thanks!


Re: reached limit of new members

 

Hi Liz,

?
I received a message that i had reached the limit of adding members without approval, and then something about members would be approved.?
?
As an anti-spam measure, your invitation list will be reviewed and (presumably) approved by Groups.io. It may take a few hours for that to happen, maybe days but not usually that long.
?
?
And now there is no trace of these member invitations in the "pending" list, which i expected.
?
Invitees need no further approval (from you) so they don't go to the group's Pending list. I don't recall precisely, but I believe they should still be showing on your Invite page.
?
?
Will I need to resend these invites?
?
Nope, just hang tight.
?
?
what is the limit for whatever it was that I reached?
?
Twenty in a 24-hour period.
?
?
What are the next steps?
?
Once your invitation list is approved by Groups.io the next step will be up to each invitee. As each one receives and accepts their invitation he/she is added to your group's Members list. The Invite page should also show you each one's status.
?
Shal
?
?

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


reached limit of new members

 

I sent invitations in bulk to 53 members, by copying in a list of 53 email addresses each on their own line in the invite address box.?
I received a message that i had reached the limit of adding members without approval, and then something about members would be approved.?
And now there is no trace of these member invitations in the "pending" list, which i expected. I have not been able to find any information about member limits and invitations...although I could have missed something...

Will I need to resend these invites? what is the limit for whatever it was that I reached? What are the next steps?

thanks in advance, Liz


Re: Emails from New Members

 

Rene,


I changed all of the members and owner¡¯s settings to match this message below and I am still unable to receive emails from one of the owners.? He keeps trying to reply and nothing is coming through.


On his next attempt have him CC the message to your personal email address. Then, assuming you receive that, you can examine the To: field to verify that he sent the message to the group's posting address. Oftentimes it is as simple as a typo.

Assuming the To address of his message was correct, tell us what you find in the group's Activity log. There should be an entry corresponding to that attempt.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Emails from New Members

Rene Benedict
 

¿ªÔÆÌåÓý

Thank you.? I changed all of the members and owner¡¯s settings to match this message below and I am still unable to receive emails from one of the owners.? He keeps trying to reply and nothing is coming through.

?

From: [email protected] <[email protected]> On Behalf Of Shal Farley via Groups.Io
Sent: Wednesday, April 3, 2019 11:59 AM
To: GMF <[email protected]>
Subject: Re: [GMF] Emails from New Members

?

Hi Rene,

?

?

Once I approve an invitation for a member to the group I am still unable to receive their emails.

?

One place to check is your group's Activity log to see if there's any record there of the member's attempt(s) to post. If you see entries marked attempted to send message that should give a reason why their post wasn't accepted by Groups.io for your group.

?

Or you may see sent message entries indicating whether the message requires approval or not.

?

If you don't see anything about messages in the group's activity log then it may be that the members were sending those messages to the wrong email address. Your group's posting address is listed on the home page of the group.

?

?

I changed their moderation to "override: not moderated" and no luck.

?

I generally recommend against using that setting. I think in most cases it is better to set each member to Use Group Moderation Setting so that you can then use the group's Moderated setting to control the group as a whole.

?

?

Am I missing a step or not selecting the right form of moderation?

?

Possibly.

?

If generally speaking you want group members to be able to post without requiring moderation I recommend checking either the Restricted Membership and/or New Users Moderated box, and unchecking Moderated, in the Spam Control section of the group's Settings page.

?

Shal

?


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Getting a copy of your shares

 

Ellen, the member can check her subscription by going to group homepage and clicking on Subscription - lefthand menu. Perhaps she is Special Notices only or if you have allowed it in the group settings, No Mail.

I am assuming you mean that the member isn't receiving email from those two groups.?
You can also check Activity in Admin. See Shal's reply about Emails from New Members -?/g/GroupManagersForum/message/15984
--
Frances

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


Re: Getting a copy of your shares

 

On Wed, Apr 3, 2019 at 01:09 PM, Ellen McDonald wrote:
I asked her to make sure she had that box checked & she said she does.
Ellen, can you clarify? What box?

Frances
?
--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


Getting a copy of your shares

Ellen McDonald
 

One member in a group I am in gets her emails from 2 groups she belongs to & she does not get them on 2 others. I asked her to make sure she had that box checked & she said she does. Can anyone tell me how to overcome this? I appreciate any help I can get.

Thank You
Ellen


Re: Emails from New Members

 

Hi Rene,


Once I approve an invitation for a member to the group I am still unable to receive their emails.

One place to check is your group's Activity log to see if there's any record there of the member's attempt(s) to post. If you see entries marked attempted to send message that should give a reason why their post wasn't accepted by Groups.io for your group.

Or you may see sent message entries indicating whether the message requires approval or not.

If you don't see anything about messages in the group's activity log then it may be that the members were sending those messages to the wrong email address. Your group's posting address is listed on the home page of the group.


I changed their moderation to "override: not moderated" and no luck.

I generally recommend against using that setting. I think in most cases it is better to set each member to Use Group Moderation Setting so that you can then use the group's Moderated setting to control the group as a whole.

?
Am I missing a step or not selecting the right form of moderation?

Possibly.

If generally speaking you want group members to be able to post without requiring moderation I recommend checking either the Restricted Membership and/or New Users Moderated box, and unchecking Moderated, in the Spam Control section of the group's Settings page.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


Re: Emails from New Members

 

First, check the Email Delivery History - go to Ashley's profile in Members in Admin.?
And Admin, Activity. Check Message Activity, moderator, etc.

I am not sure that you need to manually change an invitee's status. If you want no moderation, just make sure that in Group Settings, Spam Control, you select Moderate after 1 post. That means you must moderate the first one, but not their next post.?
And scroll way down and click on Update Group.

Check out this wiki page - scroll down to Posting Privilege to see about P:
/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List

Frances
--

/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


Emails from New Members

Rene Benedict
 

Once I approve an invitation for a member to the group I am still unable to receive their emails. I changed their moderation to "override: not moderated" and no luck. Am I missing a step or not selecting the right form of moderation?


Re: Emails from New Members

 

On Wed, Apr 3, 2019 at 03:58 PM, Rene Benedict wrote:
I am changing their moderation to "Override: not moderated".? I am still unable to receive emails from outside parties.
Are you remembering to "save the changes" each time?

Chris


Re: Emails from New Members

Rene Benedict
 
Edited

So I noticed that Ashley does not have the ¡°P¡± emblem that says can post (see below).? What do I need to do to allow her to post and email?

?

[screenshot redacted by moderator for privacy]

Thanks,

Rene

?

From: [email protected] <[email protected]> On Behalf Of Frances via Groups.Io
Sent: Wednesday, April 3, 2019 10:21 AM
To: [email protected]
Subject: Re: [GMF] Emails from New Members

?

Check this - in Settings, scroll down to Message Policies.
Make sure Allow Non Subscribers to Post

Posts by non-subscribers will be moderated, instead of rejected.

This allows that specific post to be delivered to your group members. It doesn't make them a group member.

Frances

--


/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

?


Re: Possibility to merge two email addresses?

 

Your last suggestion nails it. It has a hashtag (post from Facebook) that is moderated!

Thanks for wading through my blather. I'll share this info with the other moderators of my group!

Thanks Shal!


Re: Emails from New Members

 

¿ªÔÆÌåÓý

I actually did have that selected.? This is contact is actually a member of the group so I¡¯m not sure why we can¡¯t receive her messages.

?

From: [email protected] <[email protected]> On Behalf Of Frances via Groups.Io
Sent: Wednesday, April 3, 2019 10:21 AM
To: [email protected]
Subject: Re: [GMF] Emails from New Members

?

Check this - in Settings, scroll down to Message Policies.
Make sure Allow Non Subscribers to Post

Posts by non-subscribers will be moderated, instead of rejected.

This allows that specific post to be delivered to your group members. It doesn't make them a group member.

Frances

--


/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.