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Re: Groups.io mail still going into SPAM folder
On 3/14/2019 7:19 PM, Shal Farley wrote:
Frank,One more data point: I have a regular Gmail account and a Google hosted domain account, both subscribed to different lists at groups.io, and I don't have spam problems with either one. -- Bill |
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Re: Groups.io mail still going into SPAM folder
On Fri, Mar 15, 2019 at 11:05 AM, Jim Higgins wrote:
Of course, the instructions have to make it past the GMail spam filter... :-(Or, as owner, they can download their members' email addresses and send the mail from their personal email address to get around the blockage of groups.io's transmissions by the receivers. ? -- Bob Bellizzi Founder, Fuchs Friends?? |
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Re: List Member Post Regarding Site Hack?
Thanks, Shal.? I am unfamiliar with that web site, so wanted to make sure it wasn't somehow related to groups.io.? I shared this info with the group, and also the little piece of info about web site hosts.? I'm aware of that, but many of my list members as I've mentioned in the past, as not very computer savvy.? So, panic averted on the list.? Good grief.
-- Patty S. |
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Re: Groups.io mail still going into SPAM folder
Jim Higgins
Received from Frank Greco at 3/15/2019 02:31 AM UTC:
Clearly I can train my gmail's ML back-end to recognize the emails as legitimate. However this does not address the other users out there; some don't even know they have an email from our group because its in their SPAM folder. Any suggestions are more than welcome. The problem isn't with Groups.io so there's nothing that can be done on the Groups.io end of things... and Google isn't going to change as far as overly aggressive spam filtering goes... so I suggest that since you know how to check your spam folder and how to mark good messages found there as not spam... that you educate your users on how to do the same. Even if some/many of them are no more tech savvy than a brick, they should be able to follow step by step (click by click) instructions... and will be far more inclined to do so if told at the same time that it isn't a Groups.io problem and that following those instructions is their only hope for improvement. Of course, the instructions have to make it past the GMail spam filter... :-( Jim H |
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Re: Groups.io mail still going into SPAM folder
Gerald Boutin
I'm not disagreeing with what you described. However, the article you referenced is from 2008 and I don't find the conclusions applicable today. IMHO, I find that Gmail does a good enough job at Spam filtering that I don't see a need to use an outboard filter. My Outlook 2010 PC client also gives me access to the Gmail Spam folder for when I look at email in Outlook.
Your mileage may vary of course. -- Gerald |
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Re: List Member Post Regarding Site Hack?
Patty,
It is not. That breach has nothing to do with Groups.io. Your personal information may or may not be included in that breach, but it isn't because of any group hosted here.? See also: Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Why does groups.io allow one to...
Steve, like their own posts?????!? One thought was that it could be used as a kind of bookmarking capability to let one find particular messages more easily. Of course, this requires some tool for getting a list of the messages a) that you like, and/or b) that anyone likes. I've suggested that this ability be added to the Filter/Tools function when looking at the Topics, Messages, or Search results. Right now the only available filter is by date. Absent any tools for finding out (other than by browsing) which messages have been liked it isn't immediately obvious to me why anyone cares who likes what. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Where is the time stamp on the message on the site that go from yesterday on???
I am trying to figure out what time certain posts got posted.? If I look at today's postings it says a time but if I look at yesterday and beyond it only gives the date....is the time not available after the day has passed?
Linda Perry |
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List Member Post Regarding Site Hack?
I don't know what to make of this post from one of my list members.? She is worried that somehow, groups.io was hacked, and her email address and other information may have been stolen.? I have not idea if this site is related to groups.io or not, so wanted to post here, and see what other expert groups.io users have to say about this.? Here is the post, I've removed any list member identifying information: ? Hi all
I'm sorry, that I have to write this here, and hope admins will take this serioully?
There has been a lot of breaches lately concerning diverse on the Internet.
I checked the email account, which I use here and got what you see at the end of this message.
I am actually quite worried. The only place I have encountered something with ".io" is on this list, so I assume, this is where I should be concerned.
You can all check your email adresses here:
You will see if your email is leaked, and at the end of the message, you will see which sites have been compromised.
Marianne
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Verifications.io: In February 2019, the email address validation service?. Discovered by??and?, the breach was due to the data being stored in a MongoDB instance left publicly facing without a password and resulted in 763 million unique email addresses being exposed. Many records within the data also included additional personal attributes such as names, phone numbers, IP addresses, dates of birth and genders. No passwords were included in the data. The Verifications.io website went offline during the disclosure process, although?. Compromised data:?Dates of birth, Email addresses, Employers, Genders, Geographic locations, IP addresses, Job titles, Names, Phone numbers, Physical addresses
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Re: Why does groups.io allow one to...
I belong to a number of online forums where you can "like" for "up vote" your own posts. Sometimes with rewards attached. Seems to be a nature of the beast and a technological challenge. Or maybe it's just intentional and set that way to punish people with a certain set of ethics.
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Re: Groups.io mail still going into SPAM folder
It is easy to set up a gmail account settings so it passes all messages through.? Then use a spam filter at your end to filter things.? I use Mailwasher Pro in front of Thunderbird and have not had any problems with messages from groups.io
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Bruce Wilson Barrie, Ontario, Canada On 3/14/2019 16:20, Jim Higgins wrote:
Received from Frank Greco at 3/14/2019 03:47 PM UTC:We're getting a lot of the members in our mailing list (8.5K+) reporting groups.io email is going into their spam folders. I'm experiencing the same thing and my email is hosting by Google (with my own domain). |
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Re: Groups.io mail still going into SPAM folder
Frank,
I think you've been perfectly clear.
What I'm saying is that the same applies to them. There is nothing you can do, and not much further Groups.io can do, to influence their email services' decisions about whether or where to deliver your group's messages. It is up to each member to use whatever tools his/her service gives them to assure delivery of list messages into into his/her Inbox. I only focused on Gmail because that's the email service I use and know. Plus I was somewhat taken aback that some others here report experiences so different than mine. In the past I haven't been shy about recommending a change of email service when you find that your service just can't/won't deliver messages that you signed up for. But first of course you should understand how your service is supposed to work, and use the tools it has; otherwise changing services may take you out of the frying pan and into the fire.
Get the word out to affected members if you can. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Groups.io mail still going into SPAM folder
I appreciate the response Shal.
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I'm probably not explaining my issue properly.? I am using Groups.io to send email to the members of my (user group) community.? There's about 8.5k members, ie, a lot.
They all have their own email providers that's way out of my control.? ?When email is sent from Groups.io to my members (who are all registered on Groups.io), many users report our emails are found in their SPAM folders.
I have found my own Groups.io email in my SPAM folder.? ?Clearly I can train my gmail's ML back-end to recognize the emails as legitimate.? However this does not address the other users out there; some don't even know they have an email from our group because its in their SPAM folder.
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Any suggestions are more than?welcome.
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Frank
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On Thu, Mar 14, 2019 at 7:24 PM Shal Farley <shals2nd@...> wrote:
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Re: Groups.io mail still going into SPAM folder
Shal . . .
On Thu, 14 Mar 2019 16:19:24 -0700, "Shal Farley" <shals2nd@...> wrote: What one should always do in this circumstance: check your spam folder from time to time, and mark as Not Spam anything that landed in there that shouldn't have - especially any email list messages. With some email services I might hesitate to claim that will work, but my experience with Gmail's spam classifier is that it does learn, and quickly, when I explicitly mark a message as Not Spam. This seems to work in Postbox (built on Thunderbird) with Gmail, too, and not just when using the web interface for Gmail. Have you fond that to be the case with Thunderbird, which I believe you use for Gmail retrieval? Donald |
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Re: Groups.io mail still going into SPAM folder
I have about 8.5K members in my community (on Groups.io).? Our mailing list emails are sent from Groups.io.
I have no control on what email provider our community members use (as you would expect).
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Yes, I can easily create a filter for myself, but that doesn't address the bigger problem of my community.? Many members are reporting Groups.io email goes into their spam folders.? So its a major problem.
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I should have made that clear in my original post.? Sorry about that.? ?Just wanted to know if this is an issue with DKIM on the Groups.io side, something on the gmail side or something else.
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Frank
On Thu, Mar 14, 2019 at 2:52 PM Roleigh Martin <roleigh@...> wrote:
[excess quotes trimmed by moderator] -- Frank Greco ?(t) ? (g) 732-639-0990
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Re: Groups.io mail still going into SPAM folder
Frank,
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My experience using Gmail with Groups.io has been excellent, Jim's comments notwithstanding. Gmail's filters almost never classify something I wanted as Spam, or vice-versa.
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I don't know if using a hosted domain makes things different for you.
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What one should always do in this circumstance: check your spam folder from time to time, and mark as Not Spam anything that landed in there that shouldn't have - especially any email list messages.
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With some email services I might hesitate to claim that will work, but my experience with Gmail's spam classifier is that it does learn, and quickly, when I explicitly mark a message as Not Spam. I have
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Yes.
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In Gmail's UI use the Show original menu item to check out any message you've received from Groups.io. It will show you at the top the authentication results:
Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |