On Sun, Jan 27, 2019 at 10:05 AM, <beckylandy6@...> wrote:

Thank you very much. ?I can't see how to set them up. ?I have one setup currently.

Subsequent subgroups are created the same way you created the first one...go to Admin>Subgroups and click the "Create Subgroup" button at the top of the page. You will then have to set up name of the subgroup and determine all of the subgroup settings.

Repeat 98 times to get your 100 subgroups. There is no way to create multiple subgroups at once.

Hope this helps,
Bruce
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Thank you very much. ?I can't see how to set them up. ?I have one setup currently.

On Sat, Jan 26, 2019 at 02:37 PM, Shal Farley wrote:

Mind if I try a test posting in your group? I'd be a new member so you should be able to catch my message in pending and delete it.

Yes please give it a try.

[Quote added by Moderator to provide context.]

According to the Pricing page, /static/pricing, you can have an unlimited number of subgroups.? It would be up to you to sort out what area they cover.? If you plan to store Files, Photos, and/or Attachments, you'd need to consider the storage limits.

Duane
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On Sat, Jan 26, 2019 at 06:58 PM, Sugar Lopez wrote:

Can someone shed a little light on what would have my account bounce so often?

Certain email providers tend to bounce more than others, while some very rarely bounce.? Most of it depends on what's happening 'beneath the hood', so there's not much that an individual can do about it, other than changing providers.? There should be a technical explanation in your account of why it bounced, i.e. "550 5.1.0 66.175.222.12 blocked. Refer to Error Codes section at for more information. AUP#CDRBL", but it can take some detective work to decipher it.? Each email service will have their own descriptions of the codes.

Duane
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Hi Shal,

This week's change log:

I think this week's change log is actually at

I'm also trying to understand more about the change regarding clean links etc.? A search on beta suggests that this is related to editing pending messages:

?
Can someone clarify what exactly this function is cleaning?? Is it just related to UTM tracking references on a URL (see for a description of these) or does it do something completely different?

Thanks
Andy

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Is it possible to create 100 subgroups based on geographical area and if so, how? ?Thank you.

I received a new member request - we send a 'pending membership' email asking why the person would like to join our group. ?She has an email address @outlook.com and after resending her several times the 'pending membership' email I finally contacted her privately. ?She never received any of those emails!!

After communicating with her I approved her membership. ?The strange thing is -- she is now receiving all of our emails without any problems. ?Does anyone know if this is a common problem with outlook.com?? ?And if so is there a way of 'getting around it'?

TIA
Pamela

On Sat, Jan 26, 2019 at 03:20 PM, Shal Farley wrote:

Please call out any you find significant.

The change in the search engine was the one that caught my eye, especially the restoration of quoted phrases. RegEx search is a little more complicated. I tried a few POSIX expressions that didn't seem to function correctly, but simple appended wildcards such as * and ? now work.

I will attempt to update the corresponding wiki eventually.
?
Bruce
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Marv,

It looks like a message specific issue. The user sent the message
twice. Both times it fell into a back hole.

If they were addressed correctly to the group's posting address then they should show in the Activity Log.

I am considering asking him to try to post the message one more time,
but the group has moved on and I would not like to confuse the group
with a weird repost.

You could temporarily put him on Override: Moderated before the repost. Then delete it if it arrives in the Pending list.

If you do, have him also CC it to your address directly. That might provide a clue as to whether the message didn't send, or wasn't accepted by Groups.io.

I am not very familiar with Apple email. Do they perform aggressive
filtering that could account for this?

I've never used Apple email, but I have used email services that would block me from sending messages that contained specific things. The case I can think of involved an attachment with a "dangerous" (executable) file type - this was back in the heyday of infected computers being used to send viruses on to everyone in the user's email address book.

But if Apple mail did something like this it should at least have sent back an error message about why the message wasn't sent.

There was a time when Yahoo Groups would reject inbound messages that contained certain Subject text - again back in the heyday of viruses. But I don't believe Groups.io does anything of the sort, and if they did I'd expect the sender to get an error back, as well as the "attempted to send" appearing in the Activity Log.

Shal


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Andy,

The other effect of course is that it prevents outgoing HTML posts.
Lesson learned!

I minor technical point, but it isn't so much that it controls outgoing posts, as that a posting made on site is handled as an incoming post, up to the point where it is approved (or posted, if it doesn't need approval).

So the web interface hides the formatting controls as they could only cause confusion when the message posted without formatting.

Shal


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Colleen,

Is this for the Admin only? Thanks. (I can't find those prompts.)

Yes. The Admin pages in a group can only be seen by a group moderator (with appropriate permissions) or group owner.

Here's what it looks like for a group owner:

In this example, the Message Policies section of the page, including the Reply To option would be further down the screen.

Shal



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Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

NEW: Added more tracking query parameters that are removed with the
clean links button.

Ok, so apparently this function is more about "sanitizing" links (for your protection) than removing them. So to see its effect one would need an example of a "dirty" link.


Comments about these are welcome:

BUGFIX: Fixed search query escaping (phrase search and regex search
was broken).
CHANGE: Wiki Table of Contents now span the entire page.
BUGFIX: Fix display of text/calendar attachments when viewing
messages.
BUGFIX: For long messages with multi-byte characters that were
creating new topics, we would sometimes improperly truncate the
topic summary, causing a database error and the message to not be
sent.
BUGFIX: Sometimes we'd display the Subgroups tab under the Admin menu
when the person didn't have permission to access it (only the tab
was displayed, they would get an error if they clicked it).
BUGFIX: If a person cannot post or respond to a poll, do not show the
Add Poll tab in the sidebar.
NEW: In premium groups, if a calendar invite is sent to the group, the
event now is automatically added to the group calendar.
INTERNAL: Simplified how signatures are stored in the system, fixing a
couple of corner case bugs.

Please call out any you find significant.

Shal


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On Sat, Jan 26, 2019 at 02:10 PM, Jonathan Sivier wrote:

What happens if a normal subscriber originates a message with a hashtag that is only usable by a moderator? I understand that replies to a message with such a hashtag work and continue to contain the hashtag, but what happens with an original message from a non-subscriber? Is the message moderated or rejected or something?

I had no idea, so I tested it in my test group.

If you compose a message in the online editor and insert a moderator-restricted hashtag, the message does not go out when you hit the Send button. The page instead refreshes, with an error to the effect that the hashtag is reserved; and the message remains in Draft form, waiting for you to edit the subject line.

If you send one to the group via email, a return email comes back stating something similar, with an "editsubject" link that allows you to go edit the message (online) and resend. It is neither Rejected nor Pending, but again appears as a Draft, just as if you had initiated it online. I didn't expect that, but it makes sense.

If you aren't logged in at the time you click on the link, you are taken to the login page. After you complete login the editor is immediately displayed, with the draft ready to be edited. Sensible. If you happen to be logged in with a different account at the time, clicking on the emailed link takes you to the group home page, with no explanation as to why it "didn't work." So that's somewhat disconcerting.

If a non-subscriber does the same (in a group that allows non-subscribers to post), the message goes into Pending status and awaits moderation, as usual. If the message is subsequently accepted, it posts to the group complete with the hashtag, regardless of the hashtag use restriction.
?
Hope this helps,
Bruce
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Chris,

Are you a Basic (free) group or one that is paid - for? If the latter
are you payments up to date or overdue?

I don't think that matters. A past-due payment causes the group to revert to Basic, it doesn't disable it altogether.

If you cannot find anything then an email to [email protected]
looks like the best bet.

Given the evidence I concur. I don't see anything in the Group Settings listed on the home page that would explain an inability to post.

Shal


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Don,

There is no evidence in the logs that the messages have been received
by the system.

That's interesting. And worthy of your request to support. Any message correctly addressed to the group's posting address should be in the logs, either as "attempted to send" (a rejection) or "sent message" (either posted or requiring approval).

I attempted to create a message in the web interface and that is not
showing in the activity log.

That's even more peculiar.

If there's a technical glitch I can't do anything about it (only support can), but I'm curious. Mind if I try a test posting in your group? I'd be a new member so you should be able to catch my message in pending and delete it.

Shal


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What happens if a normal subscriber originates a message with a hashtag that is only usable by a moderator? I understand that replies to a message with such a hashtag work and continue to contain the hashtag, but what happens with an original message from a non-subscriber? Is the message moderated or rejected or something?

Jonathan