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Re: Transferring large group to groups.io #transfer #bigtent

 

Sue,


When I loaded the first group of people, I hit the direct add limit rather quickly. Suggestions for how to add all of our members without hitting that limit ...

It isn't actually a limit. It is a threshold above which approval is required (an anti-spmmer measure). Normally the approval comes through within hours, but this being the holidays it may take longer.

Go ahead and load all 1200 into the Direct Add page - they'll get added once the approval happens.

Shal


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Transferring large group to groups.io #transfer #bigtent

 

Hi everyone - I'm in the process of moving a rather large group (1,200 members) over to groups.io from BigTent. I have my membership list and I paid to upgrade to 2nd tier service. When I loaded the first group of people, I hit the direct add limit rather quickly. Suggestions for how to add all of our members without hitting that limit - is there another way to load our members in the first time without going through the direct add feature?

Thanks!
Sue Kaiden
Re: Spam to owner account--how to stop?

 

Jim,

I did not want to mark it as spam even though it is, because I would
not want to get bumped from my own list for marking a message as spam.
So far at least you're probably safe with Gmail. I don't fret much when an +owner message lands in my Spam folder there, if it actually is a spam message, though I admit I haven't marked any as spam either.

What avenues are available to put an end to the spam to the owner
account?
You can change your subscription so that you aren't sent +owner messages from non-members, but in some cases that kind of defeats the purpose of the address. I usually recommend that at least one active moderator in the group accept messages from anyone.

Given that you use Thunderbird (as do I) it is probably safe to mark them as Spam in its interface. But with IMAP I'm not totally sure that doesn't get reported up to the server. It may depend on what you tell Thunderbird to do with it. If you have Thunderbird move it to a Junk folder in Local Folders that's probably invisible to Gmail, but having it moved to Spam in your server account might be equivalent to marking it in the Gmail web interface.

Shal


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Spam to owner account--how to stop?

 

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About a month ago one list I co-manage started getting a lot of spam,? mostly Finnish but not strictly all from a Finland domain.? We get several per day.? I did not want to mark it as spam even though it is, because I would not want to get bumped from my own list for marking a message as spam.

What avenues are available to put an end to the spam to the owner account?

Thank you.

Jim

Re: Facebook page integration issue

 

On Fri, Dec 21, 2018 at 11:39 AM, Laurie Ceccarelli wrote:
Hello, I'm receiving an error message "That name does not appear to be the name of a Facebook Page"
The Facebook page must be public, with no country or age restrictions, before it can be accepted for integration.

See??for details.
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Hope this helps,
Bruce
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Re: using the group?s owner address shows senders alias

 

On Fri, Dec 21, 2018 at 08:39 PM, Shal Farley wrote:
If anything, one might argue that those are backwards. I think perhaps the sending moderator should have both options available in both places (as well as Reply, which doesn't support From +owner at all at the moment).
Shal; thanks for posting the above and what preceded it; it saved me the trouble! We have been out this evening (UK time!) so I wasn't able to follow it up earlier.

Having thought about it I wonder if it might be better if instead of selecting the email address from which the message will be sent, Owners & Moderators had the choice of Personal ID or Owner ID, with Groups.io automatically choosing the relevant email address.

The point about Messages sent from <[email protected]> should identify from which Owner/Moderator... has some validity, but surely that can be resolved by appending the actual originators "signature" at the end. Sometimes "we" sign off with all 3 names to demonstrate that we do actually speak with one voice.

Given that Mark is now on holiday perhaps we can arrive at some "recommendation" to post on beta over the next few days. Given that the original suggestion back in April seems to have slipped through a crack or two I would like to see these matters sorted out, including the ability to Reply in a thread as an Owner / Moderator.

Chris
Re: Automated Member Count

 

Many of my members send me email addresses of friends who have asked them how to get on the list.? I send an invite, and if they go to the site from that link, it's their first time there.? Also, many use the +subscribe address which is published on a couple of web sites.? Obviously there are at least two ways of locating a group without going to the site.

Cacky
Re: Automated Member Count

[email protected]
 

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I understand that they can join using the +subscribe email command but that is gotten form the group's home page and under the group member count.
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So in order for them to get that email address to subscribe, they can look at the group count if they want to.
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Remember I am like the rest of my members - computer illiterate and only need the simplest features from the group.
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Ilene??
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-------Original Message-------
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Date: 12/21/2018 2:20:34 PM
To: GMF
Subject: Re: [GMF] Automated Member Count
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Ilene,

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How else could they join if they are joining out of the blue?
?
If they know the group's email address then they can use the +subscribe email command. They could learn that if, say, a member forwarded a message to them or you publicize that address at other sites or publications.
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In Ed's case he said he publicizes the group's +owner address in a newsletter so that he can send instructions on joining by email.
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But I've let my curiosity wander far enough off Ed's original question. Alas, the answer was "no" (but it is a good suggestion).
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Shal
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Re: using the group?s owner address shows senders alias

 

Michael,


Are messages sent from <[email protected]> also sent to <[email protected]> so that all Owners/Moderators are aware of communications that appear to be in their ¡®name¡¯?

Not automatically. If you send From +owner via the web site there's a checkbox to BCC the message to the +owner address (and hence to all owners/mods).

If you send From +owner via your email you're on your own to CC or BCC the other owners/mods. Sending from your email the site would not otherwise have any way of knowing that you'd sent From the +owner address.

Messages sent from <[email protected]> should identify from which Owner/Moderator

That's an open question of group policy or intent. Some groups prefer that their moderators be seen in a unified way ("the management") and not speaking or addressed as individuals.

At the moment the site is conflicted about this. The Send Message feature sends only the bare +owner address in the From field; the New Topic feature includes the Display Name of the sending moderator (which is Victoria's complaint).

If anything, one might argue that those are backwards. I think perhaps the sending moderator should have both options available in both places (as well as Reply, which doesn't support From +owner at all at the moment).
Shal


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Re: using the group?s owner address shows senders alias

 

Well, Michael, the subject you are bringing up relates to our internal group politics, which you can have no insight in and certainly no judgement about. And I do not see what this has to do with my question.
Victoria
Re: Automated Member Count

 

Ilene,

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How else could they join if they are joining out of the blue?
?
If they know the group's email address then they can use the +subscribe email command. They could learn that if, say, a member forwarded a message to them or you publicize that address at other sites or publications.
?
In Ed's case he said he publicizes the group's +owner address in a newsletter so that he can send instructions on joining by email.
?
But I've let my curiosity wander far enough off Ed's original question. Alas, the answer was "no" (but it is a good suggestion).
?
Shal
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Re: Facebook page integration issue

 

Laurie,
I've integrated a facebook page to two of our groups with no problem.
Are you sure you are trying to integrate a Page and not a regular Account or Group?
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Founder, Fuchs Friends??
Founder & Executive Director,?
Re: using the group?s owner address shows senders alias

 

Are messages sent from <[email protected]> also sent to <[email protected]> so that all Owners/Moderators are aware of communications that appear to be in their ¡®name¡¯?
Currently I CC messages to <[email protected]> to ensure this and to alert the recipient.

Messages sent from <[email protected]> should identify from which Owner/Moderator and that they are also sent to all Owners/Moderators.
Perhaps as: "sent by Display Name at¡± <[email protected]> with an automatic CC to ¡°All Owners/Moderators¡± <[email protected]>

Having messages sent from <[email protected]> be identified as being sent from <[email protected]> would not only be accurate (if the specific sender is identified), but would inform/reinforce that there is such an address to contact owners/moderators, and that messages (topics/conversations?) involving this address go to all Owners/Moderators.
Re: Automated Member Count

[email protected]
 

¿ªÔÆÌåÓý

How else could they join if they are joining out of the blue?
They only have they URL to the group's homepage which is the join page.
I can't send them an invite because?I don't know they wanted to join and they don't receive the subscribe link because they only have the group URL.
Ilene
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-------Original Message-------
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Date: 12/21/18 12:19:36
To: GMF
Subject: Re: [GMF] Automated Member Count
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Ilene,


... however, when they join they have to go to the web ...

Why do they have to go to the web to join your group?

Even in a group with restricted membership use of the +subscribe email command can be done entirely by email. As can accepting an Invite.

I still don't understand?why they can't look at the homepage if they are interested ...

I think Ed's point is that they don't because they don't need to. In this case it is Ed's group who'd like to tell them proactively; not them being interested.

Shal

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Re: using the group?s owner address shows senders alias

 

Well, as I wrote in my message, I did use the owners address. I was happy to read a few months ago, that this subject was discussed. And this is the first time I sent a message to the group being sure it was the owner addy.

But no, the sender is me personally, and not the owner. I tried again and again, but no chance.
Victoria
Re: Automated Member Count

 

Ilene,


... however, when they join they have to go to the web ...

Why do they have to go to the web to join your group?

Even in a group with restricted membership use of the +subscribe email command can be done entirely by email. As can accepting an Invite.

I still don't understand?why they can't look at the homepage if they are interested ...

I think Ed's point is that they don't because they don't need to. In this case it is Ed's group who'd like to tell them proactively; not them being interested.

Shal

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Re: Automated Member Count

[email protected]
 

My groups are all email based and going to the web is discouraged, however, when they join they have to go to the web so if they are inclined?to see how many members there are they can look before they submit their application to join the group.
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You can include the count in your questionnaire that you send out before you send them the invite. Like we have 250 members as of December 20th
Then when you update it again, you can say in that Welcome letter, we have 255 members as of December 22nd.
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I still don't understand?why they can't look at the homepage if they are interested in seeing how many members?are in the group before they even apply and?get the welcome message to fill out.?
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Ilene?
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-------Original Message-------
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From: Ed Moser
Date: 12/21/2018 10:11:22 AM
Subject: Re: [GMF] Automated Member Count
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Ilene
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Most of our users do not go to the web they use the email system.
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We are a retirement community and we have a monthly newsletter (printed) and in the newsletter we have instructions telling them to send an email to [email protected] with their First and Last Name and their address to obtain membership.? We then send them an invite to join.
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Thank you?for your response.
?
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Ed Moser

[excess quote trimmed by moderator]
Re: using the group?s owner address shows senders alias

 

Victoria,


Chris wrote:

... and this thread on beta: for starters.

Ah, now I know what you meant by alias. I'd quite forgotten the bit about the owner/mod's Display Name being sent out with the +owner address option. That only happens with New Topic, it turns out, not with Send Message.

A work-around would be to blank your Display Name, or change it to "Moderator". But of course that would affect your normal New Topics and Replies if sent via the web site.

That one of the two points almost seems more like a bug report than a suggestion, but perhaps some group owners want it that way. But if that's the case - if it is a deliberate design choice - then the Display Name should also be showing in the drop-list item for the +owner address is selected. Sending something different than what was shown is clearly a bug.

As a suggestion perhaps one might ask that both versions be available in the list: with the Display Name from your profile, or with your Role (or maybe with literal "Moderator" regardless of your Role, to keep it generic).

Shal


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Re: using the group?s owner address shows senders alias

 

On Fri, Dec 21, 2018 at 04:47 PM, I wrote:
At the time of writing I haven't traced the point where I requested being able to Reply as an Owner
Perhaps I need new glasses; the above point was included in the beta thread specified.

Doh...

Chris
Re: using the group?s owner address shows senders alias

 

On Fri, Dec 21, 2018 at 04:11 PM, Shal Farley wrote:
If you're using Send Message (from the Members list) or New Topic then the From address is a drop-list. Select the +owner address instead of your own.
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Reply does not have that option, I'm not sure why not.
I raised this point quite a while ago; more correctly both points. See the GMF thread starting here: /g/GroupManagersForum/message/6359 and this thread on beta: for starters. At the time of writing I haven't traced the point where I requested being able to Reply as an Owner but I'll keep trying when I get the chance.

Chris
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