On Fri, Nov 30, 2018 at 10:16 AM, Howard Roseman wrote:

But why is this normal on the iPhone, to require a new login every time?

Some browsers on mobile devices will delete cookies by default. It's a security feature in case it gets lost or stolen. If your subscriber finds this objectionable, he will have to find some way to disable it. For Safari, see??

Hope this helps,
Bruce
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On Fri, Nov 30, 2018 at 03:16 PM, Howard Roseman wrote:

But why is this normal on the iPhone

Ah... I'm not saying it's "normal", not least because I am not an iPhone (or any other type of smartfone) owner.

To get to the bottom of this I think you have to find out exactly what your associate sees at every step of the process, and what they are doing.at every step.?

Let's look at a few possibilities:

• "Other person" receives test post by email, and tries to reply by email. That should work without any need to log in at all. However, the reply must be from the email address that is registered as belonging to that Groups.io subscriber. (Which is not the same thing as a "group member")
  
  
• "O/P reads test post on the web UI, and tries to reply via web UI. This raises another issue; if the group settings allow non - members to read posts without being logged in, then it might be all too easy to forget that this is a "read only" function and that a reply by web UI requires the device in use to be logged in. MIght be worth checking this.
  
  
• Having logged in and replied, is the "O/P" logging out again, or just closing Groups.io, or perhaps neither?? If logging out then another reply will require a new log in. If the O/P is simply closing Groups.io then the logged - in status should be maintained by cookie, unless for some reason the iPhone isn't storing them. (As stated above I'm not an iPhone owner so I don't know if this could happen.) If "neither" then I am at a loss to understand what is happening.

I think you will have to pin the other person down for more detail about exactly what is seen and done; without that you and the rest of us are just guessing really, and (hopefully!) intelliigent guesswork has its limits.

Chris

On Fri, Nov 30, 2018 at 03:16 PM, Sam Reaves wrote:

I just added a folder and when I attempt to add files to it the upload button is greyed out.

That suggests that you have run out of storage. Are you a free or paid - for group? That affects the amount of storage you have available. Have a look at both your files and photos sections, if you look in the right places you will find figures for how much space is currently being used.

(I am assuming that you as an individual have "upload files" priviledges.)

Chris

Chris, pretty sure it's the latter as you surmise. But why is this normal on the iPhone, to require a new login every time? I'm responding through the Web UI right now on my desktop, and it didn't ask me to log in again. Thanks.

For my group LeCroyOwnersGroup I just added a folder and when I attempt to add files to it the upload button is greyed out.

Thank you for looking into this.

Sam

On Fri, Nov 30, 2018 at 05:40 AM, Howard Roseman wrote:

A friend helping me test things out tells me that he's being asked to log in again every time he responds to a post when using his iPhone. Any advice?

I know this may be a stupid question but can you confirm that your friend is attempting to reply by email rather than via the web UI?

If the former then I have no idea what is happening; if the latter then this sounds "normal".

Chris

Hi folks,

I receive the full featured digest for two groups that I don't own. When the digests arrive in my inbox, all looks normal until I go to open them. The header with the digest looks normal but the message box stays blank. This is Samsung's standard email app. I'm using Android 8.1 now.

When I open the same digest with the GMAIL app, no problem. So I have a workaround, but it's a tad inconvenient.

Has anyone else experienced this and is there a fix?

Bart

Is it possible to receive instructions in setting up databases in my google.io group?
Please advise.
Thank you.

A friend helping me test things out tells me that he's being asked to log in again every time he responds to a post when using his iPhone. Any advice? Thanks.

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On Thu, Nov 29, 2018 at 02:23 PM, magicalkingdomgroups@... wrote:

I am not saying to put everyone on "No Mail" just the spammer that the original poster was talking about.

That wouldn't do any good either because they can change that setting themselves.? Moderation is the only tool that would do anything near what you recommend.

Duane
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I just heard from one of the two members affected and she checked spam and has not been getting any messages even though she shows as a current member of the group. I’ve just removed her and sent a new invite and also sent her a link to join as a new member. I hope that this will resolve the issue.

rachel?

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Right - but it should be an option as my groups are email based groups and the only responding I allow is from email. If a group isn't email based then the archive option can be set so all members see it. But there should be a way to hide it if needed. ? "For sure! Can't read the archives AND can't get email? No point in anyone Joining such a group." If you read the entire email, it wasn't for the whole group. Just the potential trouble maker. ? Let me explain. Many of the groups?recently joining groups IO from Yahoo were email based groups. The archives aren't any use to them and I don't want them to be as well as many of the "new" Yahoo groups that are moving to groups IO from the circle that I travel in. I am not saying to put everyone on "No Mail" just the spammer that the original poster was talking about. But they still have access to the archives so no mail wouldn't be the answer right now. I was just thinking of a way for the spammer or potential spammer wouldn't bother the group. Moderation is one way. ? I do know that the archives can be set to MEMBERS ONLY But that isn't what I was talking about. There should be an option so that members can't see the archives and should just rely on email. What works for your groups or other people's groups don't necessarily work for all groups. ? ? ? ? ? ? ? ?

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Since converting our 1,340 member group from Yahoo in August, we've had 45 incidents of members being removed for spam.? Of those, 41 had Yahoo addresses despite Yahoo addresses constituting only about 50% of our membership. (Some of these have been removed multiple times, so the ratio comparison isn't precise.)

Yesterday I was able to pin down one of them who accidentally marked a message as spam, and was immediately removed.? Another said she deleted the contents of her junk mail folder withing checking if any group messages were there, since she was getting them normally in her inbox.? She was getting a digest, so why a spam filter would trip on one digest and not another is a mystery.

We're going to start interrogating members about their recent actions when we get a spam removal notice from Groups.io to see if there's a correlation between the removal message timestamp and something they did.

But to your question, yes, I subjectively feel that yahoo addresses are our main problem.? And a cause of a lot of frustration.

Mark

On Thu, Nov 29, 2018 at 01:54 PM, Howard Roseman wrote:

can they get by without one?

Sure!? Take a look at /g/GroupManagersForum/wiki/How-to-Set-a-Personal-Password-and-Profile%3B-Changing-Email-Address? They could use the "Email me a link" option each time they want to use the site.

Along those lines, there was a recent change made to the site.? When you log in, a cookie is created that expires in 30 days to effectively log you out, as well as a second one showing that you've logged in before.? As long as those cookies exist, the 'logged in' cookie will be updated each time you visit the site.? If you never wait more than 30 days, you'll stay logged in forever!? The main thing to remember is that since these are cookies, there will be separate ones for each device used.

Duane
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Received from Rachel via Groups.Io at 11/29/2018 07:16 PM UTC:

This week I heard from two yahoo address members who deleted a spam message from the group that generated an auto-remove feature. They reinstated themselves and I checked and showed them as still members of the list -- but both complained of not getting messages.

I've asked both to check to see if new messages are ending up in spam and to click the "not spam" notification but am waiting to hear back.

The answer to this is a really important to pinpointing the cause of any remaining problems. Just guessing until this is answered.

Come to think of it -- I hope they got my replies!

This too.

Is this just the cost of doing business as a yahoo user on IO?

It's the cost of doing business as a user of ANY SERVICE that aggressively seeks to reduce spam sent to its users. If the user of such a service tells their service that messages from <GROUPNAME>(at)groups.io is spam, then they risk all messages from that address either going to their spam folder or simply being deleted. In the case of deletion it becomes impossible to find them and click on them and say they're not really spam.

My ISP allows me to send spam to my inbox (effectively turning off the spam filter), or to my JUNK folder, or to delete it completely. If I choose the latter I have to change that setting if I want to tell them something isn't spam. Can't mark it as "NOT spam" if I can't see it.

Jim H

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