Re: Group Members Marking Group Messages As Spam
I had a member that was constantly getting unsubscribed by AOL. She would constantly resubscribe. One day I received 12 automatic emails from her account.
The only solution was for her to get an gmail email account. But we have at least 7 other members with AOL email addresses so it must have been some setting on her account. She said she had not marked any message spam and didn¡¯t have a program that automatically moved messages to a spam folder.
I think this is a major negative for Groups.io. If this is not done with Yahoo or Google, does it relate to size of the service? Like how many members do we have to have before it stops.
It also gives me the creeps that a service is monitoring which messages I mark as spam.
Sharon.
toggle quoted message
Show quoted text
On Jan 26, 2017, at 12:03 AM, Xaun Loc <xaunloc@...> wrote:
I understand what you are saying, and almost understand Jeff, but... if a group member marks ONE message as spam, then perhaps education is worth an attempt -- if it happens again the only response needs to be banning the member from that group, AND ALL OTHER GROUPS, with no third chances - this has to be a Two-Strikes-You're-Out
-----Original Message----- From: Shal Farley
Sent: Wednesday, January 25, 2017 19:09 PM
To: [email protected]
Subject: Re: [GMF] Are other groups seeing lots of possibly spammy registration attempts? #membership
Xaun, Lena,
Absolutely ban them! I understand your point, but Jeff's purpose seems to be quite the
opposite: to help those people remain members.
Group members need to understand that they must NEVER mark a group
message as spam, even if it is spam. If a group owner
can't/won't/doesn't control spam, then leave the group, but don't
destroy a group. In its way, it is worse than destroying the group.
With many email services one user marking messages as spam can adversely
affect the reputation of the list service as well. And that makes it
more likely that members of other groups using that service will find
their group messages in the spam folder, or not delivered at all.
Some of the email services understand this problem, and are trying to
push forward a protocol feature ("one-click") and corresponding User
Interface changes intended to help users make the right choice
(unsubscribe, not spam) but I don't know if the members Jeff's talking
about use one of those email services, nor if the changes would help
those members.
Shal
|
Taffman, I'm thinking of writing a Wiki page that introduced the new
functionality our users will experience that they didn't have in Yahoo.
Before I reinvent the wheel, has anyone done this or any kind of user
guide that I can plagiarise? That's one intent I have with GMF's Wiki - but haven't gotten around to writing too much. You're free to plagiarize / adapt what you find there. As a GMF member you are even more welcome to add to it or improve it! If you write some introductory information for your groups please consider contributing a copy here. Note: GMF's wiki is public, so: a) Be careful what you put there (e.g. no email addresses or other personal information). b) You may freely give out links to those pages: anyone can read them without being a GMF member. Shal
|
?I have just migrated our Yahoo Group to Groups.io and I must say it was a quick and painless migration, so quodos to the transfer team! I'm thinking of writing a Wiki page that introduced the new functionality our users will experience that they didn't have in Yahoo. Before I reinvent the wheel, has anyone done this or any kind of user guide that I can plagiarise?
|
Re: Group Members Marking Group Messages As Spam
I understand what you are saying, and almost understand Jeff, but... if a group member marks ONE message as spam, then perhaps education is worth an attempt -- if it happens again the only response needs to be banning the member from that group, AND ALL OTHER GROUPS, with no third chances - this has to be a Two-Strikes-You're-Out
toggle quoted message
Show quoted text
-----Original Message----- From: Shal Farley Sent: Wednesday, January 25, 2017 19:09 PM To: [email protected]Subject: Re: [GMF] Are other groups seeing lots of possibly spammy registration attempts? #membership Xaun, Lena, Absolutely ban them! I understand your point, but Jeff's purpose seems to be quite the opposite: to help those people remain members. Group members need to understand that they must NEVER mark a group
message as spam, even if it is spam. If a group owner
can't/won't/doesn't control spam, then leave the group, but don't
destroy a group. In its way, it is worse than destroying the group. With many email services one user marking messages as spam can adversely affect the reputation of the list service as well. And that makes it more likely that members of other groups using that service will find their group messages in the spam folder, or not delivered at all. Some of the email services understand this problem, and are trying to push forward a protocol feature ("one-click") and corresponding User Interface changes intended to help users make the right choice (unsubscribe, not spam) but I don't know if the members Jeff's talking about use one of those email services, nor if the changes would help those members. Shal
|
Jeff, I was wrong. I tried to subsequently correct that. You can't use the checkbox. As Duane (or Shal? someone) said, you have to open each member's page and scroll to the bottom. J
Sent from my iPhone
toggle quoted message
Show quoted text
On Jan 25, 2017, at 5:58 PM, Jeff Powell < jrpstonecarver@...> wrote: J Catlady said: You can use the checkboxes and just do one action ("resend confirmation email") for all of them (it still requires scrolling through). That is what confused me. I'll go look at each one individually now, though that is HORRIBLY slow given we have well over 2000 members to scroll through. Thankfully most of the NC members are in the last 6 months or so, and the bulk of the membership came over with the transfer here.
|
J Catlady said: You can use the checkboxes and just do one action ("resend confirmation email") for all of them (it still requires scrolling through). That is what confused me. I'll go look at each one individually now, though that is HORRIBLY slow given we have well over 2000 members to scroll through. Thankfully most of the NC members are in the last 6 months or so, and the bulk of the membership came over with the transfer here.
|
Group storage in subgroups
Do the subgroups storage count as storage for the main group, or is it
the same storage all mixed together?
Donald
|
Re: Are other groups seeing lots of possibly spammy registration attempts?
#membership
Xaun, Lena, Absolutely ban them! I understand your point, but Jeff's purpose seems to be quite the opposite: to help those people remain members. Group members need to understand that they must NEVER mark a group
message as spam, even if it is spam. If a group owner
can't/won't/doesn't control spam, then leave the group, but don't
destroy a group. In its way, it is worse than destroying the group. With many email services one user marking messages as spam can adversely affect the reputation of the list service as well. And that makes it more likely that members of other groups using that service will find their group messages in the spam folder, or not delivered at all. Some of the email services understand this problem, and are trying to push forward a protocol feature ("one-click") and corresponding User Interface changes intended to help users make the right choice (unsubscribe, not spam) but I don't know if the members Jeff's talking about use one of those email services, nor if the changes would help those members. Shal
|
Re: Are other groups seeing lots of possibly spammy registration attempts?
#membership
in our group we have a couple of people who regularly mark
group messages as spam Ban them, please.
Absolutely ban them! Not only ban then, but share their information with other group owners. Group members need to understand that they must NEVER mark a group message as spam, even if it is spam. If a group owner can't/won't/doesn't control spam, then leave the group, but don't destroy a group.
|
At the bottom of an NC member's page you'll see
"Approve Pending Sub, Reject Pending Sub, Save, Send Message, Ban, Send Confirmation Email, Cancel"
J
On Wed, Jan 25, 2017 at 10:07 AM, Duane <txpigeon@...> wrote: On Wed, Jan 25, 2017 at 10:04 am, Jeff Powell wrote:
>
> cannot see what you're referring to.
>
You have to click on the person that is NC.? On the screen that opens, it will have the button at the bottom.? Unfortunately, you have to do one at a time.
Duane
|
On Wed, Jan 25, 2017 at 10:04 am, Jeff Powell wrote:
cannot see what you're referring to.
You have to click on the person that is NC. On the screen that opens, it will have the button at the bottom. Unfortunately, you have to do one at a time. Duane
|
Huh. I just went and looked and cannot see what you're referring to. ?Here is a screen capture from our members list with names and email addresses redacted. Note that I've checked the 3 entries here that are not confirmed, and a couple more that are off screen above in the list:
Note that there are no additional choices that are not on the Actions list. ?And here is what the Actions list has on it: As you can see, there is no choice there to send anyone I have checked the Confirmation Message. Where is that hiding? --jeffp
|
Re: Integration Photos in Messages
Well never so quickly to things get resolved. I changed the picture size in settings to ?488 x488 at 8:03 this morning. ?A facebook integration came in at 8:09! The photo was still 720 x 720. ? I approved it even though it was larger than we'd like. ?However, the size is fine - as long as it doesn't force people on cell phones to run for a magnifying glass to see the tiny text. ?
--
-LeeAnne ?Archivist
|
Re: Integration Photos in Messages
Thanks Shal! We don't allow photos in messages but I'll try switching the max size. ?I think I had tried this before and it didn't help but who knows now. ?No one changed the settings it is still on "No Resizing" Yes the photos from the facebook integration are in line. ? I think, if I'm following this correctly, that the bug fix on Jan 20 is the one that helped us immensely. ?I will keep a sharper eye on the integrations. ? Again, Shal, thank you. ? Your patience with these questions is appreciated. ?Your answers and explanations make computers much less frustrating. ?
--? -LeeAnne ?Archivist
|
Re: Are other groups seeing lots of possibly spammy registration attempts?
#membership
On Tue, Jan 24, 2017 at 08:37 am, Jeff Powell wrote: have you ever actually run email server software? I do. in our group we have a couple of people who regularly mark
group messages as spam Ban them, please.
|
On Tue, Jan 24, 2017 at 02:04 pm, Sharon Villines wrote: I would delete the member and resubscribe them. How do you propose to "delete" them if they're not a member yet? And by "resubscribe them," are you talking about direct add (which most groups don't have), or are you suggesting send out invitations? Or contacting each pending member outside the system and ask THEM to resubscribe? I think if the original confirmation email went into their spam (or worse), doing any of these things is likely to just cause the same problems, or worse problems since you can't really "delete" them until they're actually there. J
|
I would delete the member and resubscribe them. That triggers another confirmation notice.
toggle quoted message
Show quoted text
On Jan 24, 2017, at 3:31 PM, Jeff Powell <jrpstonecarver@...> wrote:
I can't resend the confirmation email... just the pending member notice. The confirmation email is under the control of groups.io, not the group owners/moderators. No way for me to resend that at all, even with the check boxes.
Or am I missing something?
--jeffp
|
Yep, my post just crossed with Duane's. There are other actions like this, I think. No rhyme or reason I can see as to which actions are in the checkbox dropdown vs. the member page...?
J
On Tue, Jan 24, 2017 at 1:05 PM, Duane <txpigeon@...> wrote: Hmm, I went to check on a couple of my groups and found the same thing. A bit of experimenting later, I found that the "Send Confirmation Email" option ( a button at the bottom) is only available once you click on each person, not in the Actions drop down. Putting it in the Actions menu sounds like a good idea for either a bug fix or a suggestion on beta@. Duane
|
Shal Farley wrote:>>I'm using the same #changelog tag as he uses in beta, you can use it to follow or filter this sequence of threads.<<
Yep, John set it up where this thread goes into it's own folder too, so that's great!
Thanks, Shal!
Brenda
|
Yes, you're missing something. You can re-send it. It's either a checkbox action or an action from the member's page. I can't remember which.
J
On Tue, Jan 24, 2017 at 12:31 PM, Jeff Powell <jrpstonecarver@...> wrote: I can't resend the confirmation email... just the pending member notice. The confirmation email is under the control of , not the group owners/moderators. No way for me to resend that at all, even with the check boxes. Or am I missing something? --jeffp
|
Shal Farley
Taffman
Duane
LeeAnne
Lena
Nightowl >8#