I had a member that was constantly getting unsubscribed by AOL. She would constantly resubscribe. One day I received 12 automatic emails from her account.
The only solution was for her to get an gmail email account. But we have at least 7 other members with AOL email addresses so it must have been some setting on her account. She said she had not marked any message spam and didn¡¯t have a program that automatically moved messages to a spam folder.
I think this is a major negative for Groups.io. If this is not done with Yahoo or Google, does it relate to size of the service? Like how many members do we have to have before it stops.
It also gives me the creeps that a service is monitoring which messages I mark as spam.
Sharon.
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On Jan 26, 2017, at 12:03 AM, Xaun Loc <xaunloc@...> wrote:
I understand what you are saying, and almost understand Jeff, but... if a group member marks ONE message as spam, then perhaps education is worth an attempt -- if it happens again the only response needs to be banning the member from that group, AND ALL OTHER GROUPS, with no third chances - this has to be a Two-Strikes-You're-Out
-----Original Message----- From: Shal Farley
Sent: Wednesday, January 25, 2017 19:09 PM
To: [email protected]
Subject: Re: [GMF] Are other groups seeing lots of possibly spammy registration attempts? #membership
Xaun, Lena,
Absolutely ban them!
I understand your point, but Jeff's purpose seems to be quite the
opposite: to help those people remain members.
Group members need to understand that they must NEVER mark a group
message as spam, even if it is spam. If a group owner
can't/won't/doesn't control spam, then leave the group, but don't
destroy a group.
In its way, it is worse than destroying the group.
With many email services one user marking messages as spam can adversely
affect the reputation of the list service as well. And that makes it
more likely that members of other groups using that service will find
their group messages in the spam folder, or not delivered at all.
Some of the email services understand this problem, and are trying to
push forward a protocol feature ("one-click") and corresponding User
Interface changes intended to help users make the right choice
(unsubscribe, not spam) but I don't know if the members Jeff's talking
about use one of those email services, nor if the changes would help
those members.
Shal
