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Good Morning, ? I have always had it so that no messages are saved on the home page.? I do not want to save them on the home page. Takes up un-necessary space. ? I?have moved?from Yahoo and Google Group and now to IO. I think I should have come here to begin with. Lots to learn here. How do I disable that feature ? Thank you for any help you can give me. ? Submitted Respectfully, Beck ? ?

Is there a maximum number of people that can be in the chat at once?

We have an event coming up next year and may use the chat function for some of our virtual gatherings.? Was wondering if there is a maximum number of people that can be in the chat function at the same time.

Thanks!

Janet Smith

Samuel,

Moderators get a notice:
"Subscriber was removed for marking a message as spam"

Can you tell me where I can find those settings?

The "Email when a member joins/leaves this group" checkbox is in the Notifications section on each mod/owner's Subscription page. Also their page you can access through the Members list.

Shal


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On 2018/09/30 03:17 AM, Shal Farley wrote:

Moderators get a notice:
"Subscriber was removed for marking a message as spam"

Can you tell me where I can find those settings? I checked the "Admin" menu on the /settings page but can't seem to see it.

Samuel

NEW: New database column type 'HTML Paragraph'.

Can anyone explain to me how the different types change a database?

Don

Hi all,

This week's change log:


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

NEW/TESTING: You can define a Display Template to specify how database
tables are displayed. This is in limited testing for the moment.

This might be interesting. Anyone here in the limited test?


Comments about these others are also welcome:

NEW: Photo search.
CHANGE: Cleaned up and modernized all the photos pages.
CHANGE: Ignore any autoreply headers if the message is to an email
integration (normally we would drop those messages).
BUGFIX: Fixed the email address and URL in the bounce message for
messages sent to enterprise groups where you are not subscribed.
NEW: New database column type 'HTML Paragraph'.
SYSADMIN: Replaced a badly behaving webserver.
SYSADMIN: Updated nsqd on all machines.
INTERNAL: More infrastructure work to make it easier to bring up new
machine instances.
CHANGE: Cap images at a max of 10k per side, regardless of group
setting.

Please call out any you find significant.

Shal


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Jan,

Where is setting page?

Go to the subgroup you wish to control. You can do that from your list of groups (click on the Groups.io logo, or the Your Groups menu in the title bar:



If you click on the logo (while logged in) you should see a list of your groups:



For the example group, there is the primary, Main, and two subgroups, Sub-A and Sub-B. Click on the subgroup you wish to control.

When you are at the subgroup, it has the same Settings as the primary group (although some options have different choices):



If you don't see those page buttons click on the triangle next to the word Admin to open up the list of Admin pages.

Note the badge next to the word Home at the top of the list -- as an owner or moderator of the primary group you automatically have that same role in all subgroups.

Then scroll down to the options to control the Files section:



Shal


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Samuel,

Well, my opinion (which I think is shared by some others here) is that
"informing the member" should be a two-pronged approach: ...
and inform the moderator ...

That is already done.

Moderators get a notice:
"Subscriber was removed for marking a message as spam"

(That's assuming the moderator opted in for notices of members leaving and joining.)

Since some users also use the web interface, an idea might be to put
up a large notification there informing the user that there is
something about his subscription that requires attention.

That is done for Bounce status, I don't know about unsubscribed for spam.

For this to work, the user would have to be suspended, not
unsubscribed.

It could work either way. When the person logs in the system would know who they are, and must have a record of them being "unsubscribed for spam" - else I don't believe the resume link that is sent by email could work.

Shal


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how do you get rss integration?? I keep getting this is not a feed url. I have the National Weather Service added to my reader and I don't know how to get daily updates into groups. io

On 9/29/2018 11:16 AM, Patty Sliney via Groups.Io wrote:

And, we also include how to manage their Junk/Spam folders moving
forward (teaching "old dogs new tricks" sort of thing.)? I've gotten
pushback from some of my list members about that last piece of advice.
Our reply to them is:? If you continue to just randomly empty your
Junk/Spam folder without restoring authentic emails as "Not Spam", then
you're going to be continually unsubbed from Groups.io, if there are
emails from the same in your Junk/Spam folder.

They are also going to delete a good number of other emails they
probably don't want to lose. I've been using one of my email addresses
everywhere on line for over twenty years, and I get a lot of spam which
ends up in my spam folder. I check it every day, and two or three times
a week there are false positives.

--
Bill

Here's are a few. I suggest you go through the step-by-step to check for accuracy.

Changing Your Registered E-mail Address
Go to and in the upper right corner of the site, use the Pull-down menu under your name, choose Accounts, click Preferences, and enter the new e-mail address in the e-mail field. Click "Change E-mail" and you'll be sent a confirmation e-mail. Click the link in the e-mail and your new e-mail address takes effect immediately.

Access Groups.io Web Site Without an Account
Go to and in the upper right corner of the site, click Log In, and click the "Email me a link to log in" button. You'll be sent a confirmation e-mail. Click the link in the e-mail and you'll have access to the site for 30 days. After 30 days you'll be logged out and will need to log in again.

[Beth: Don't link to this temporary image in the Wiki.]

Stop Getting Copies of your Posts
Go to and in the upper right corner of the site, use the Pull-down menu under your name, choose Accounts, click Preferences, scroll to "Email Preferences," and choose whether you want to receive copies of your own messages posted to Groups.io.

Use Other E-mail Addresses to Post Messages
You can have other e-mail addresses assigned to your account. That way you can post messages to the group with any of your e-mail addresses. Go to and in the upper right corner of the site, use the Pull-down menu under your name, choose Account, click Preferences, and scroll to the bottom of the page. Click "Advanced Settings for E-mail Aliases" to add other e-mail addresses.

--Steve



On Saturday 9/29/2018, [Beth Weld] said:
________________________________
I'm getting ready to move a group of mainly non-technical members to GIO, and before I try to develop some help documentation, I thought I would ask what others have done.? I'm sure that some of you have great letters/files/wiki/whatever that work for your groups, and I would love to use what works instead of creating something new that may or may not work.

In fact I wondered if we might set up something in GMF to store examples of what moderators have already developed so that new moderators have something to start with.? It is just an idea for the future that I would be happy to help with.

In the meantime, does anyone have examples of how we tell a new user what GIO is all about and how to navigate both the website and email (including the infamous spam issue)??? Also, I am going to have a number of moderators that need to know how to do various tasks for the group and subgroups so I would love to provide very simple, step by step instructions.

Thanks for your help
Beth

On Sat, Sep 29, 2018 at 09:41 AM, Beth Weld wrote:

I guess I'm trying to get to task oriented "stuff" after someone joins the group - like "how to add a photo" or "how to reply to a topic (by email or website" or "where to find help"? or even "what are the different email delivery options and explain the features of each".? For moderators something like "how to add a subgroup" or "how to upload files" or even "how to create a folder".

Some of this is covered in the GMF wiki, /g/GroupManagersForum/wiki/home, so that might be a good starting place for ideas.? If you think the existing info is enough, you can send a link to the appropriate page since our wiki can be read by the public.? Adding more complete information or even new pages is encouraged.? In some cases, one page for owner/mods may be more technical and less detailed than a page for regular users, so separating them could be useful.

Duane
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Samuel, from my perspective, the only way to notify a list member who's been unsubbed, is to do that via a list mod's private email address, so you can have more assurance they'll actually get notified they've been unsubbed, since trying to get restored is time-sensitive (3-day window to use that Restore link, in the auto Restore Groups.io email).? For what it's worth, I have required all my list mods to check off in their list Subscription section, "Email when a member joins/leaves this group" option, so they get notified of list members unsubscribed due to marking a list message as spam.? If they get that notification, they are to send that list member an email from their private email address notifying them of this.? Here is the boilerplate language we us in that email:


This has worked pretty well for us.? We get maybe about a 50-75% response rate.? Some are able to make that 3-day window to restore themselves, others have to resubscribe.? Just a lot of work of list mods, that I really wish we didn't have to do.

--
Patty S.

Ok, but your thesis is that many times the members don't receive (or don't notice) the resume notice. How does Groups.io "serve up" some list member education without it also ending up in spam?

You're right.? All/most Groups.io message would continue to go into the Spam folder until that member told their email program/ISP Groups.io emails are NOT Spam (by going into their Spam folder, and marking any Groups.io emails as "Not Spam", restoring those emails to that person's Inbox.)?

No solution available via Groups.io.? I still hate this feature.? So the onus is on the List Mods/Owners to send private emails to those unsubbed list members as we're currently doing, to let them know they were unsubbed.? Why they were unsubbed, and how to restore themselves.? And, we also include how to manage their Junk/Spam folders moving forward (teaching "old dogs new tricks" sort of thing.)? I've gotten pushback from some of my list members about that last piece of advice.? Our reply to them is:? If you continue to just randomly empty your Junk/Spam folder without restoring authentic emails as "Not Spam", then you're going to be continually unsubbed from Groups.io, if there are emails from the same in your Junk/Spam folder.? Bad Form.? Not Best Practice.? And perhaps our list is not the best place for you, then.? Harsh, but if someone isn't willing to make a small change in how they manage their email, nothing we can do about that. ?
2!
And, for what it's worth, for my lists, the most common email service unsubbed folks use are in order:? @yahoo.com and @aol.com
--
Patty S.

Thanks Frances,
The welcome letter is step one.

I guess I'm trying to get to task oriented "stuff" after someone joins the group - like "how to add a photo" or "how to reply to a topic (by email or website" or "where to find help"? or even "what are the different email delivery options and explain the features of each".? For moderators something like "how to add a subgroup" or "how to upload files" or even "how to create a folder".? I know that many of these seem simple, but if you have never done it or do it rarely then it isn't simple.

I guess I am hoping that others have run into this and created some help - I can't even think of what a new user might need to know since I've been working with GIO for months. Sometimes we tend to assume that new users can figure it out, and some can, but some can't.
Thanks again
Beth

On Fri, Sep 28, 2018 at 07:27 PM, Nancy Funk wrote:

I'd like to have the ability to restrict a database to only owners.

This may be the simplest answer to the issue. ?If when uploading a file/database there was an "Access" option so you could click Members, Moderators, or Owners then that file would only be visible to that level and above. ?With a default of Members, most would never have to deal with it. ?A bonus would be if the file/database owner, moderators, and group owners could go in and change the access?after it is downloaded, but not necessary.

Peace,
Tom

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I'm getting ready to move a group of mainly non-technical members to GIO, and before I try to develop some help documentation, I thought I would ask what others have done.? I'm sure that some of you have great letters/files/wiki/whatever that work for your groups, and I would love to use what works instead of creating something new that may or may not work.

In fact I wondered if we might set up something in GMF to store examples of what moderators have already developed so that new moderators have something to start with.? It is just an idea for the future that I would be happy to help with.?

In the meantime, does anyone have examples of how we tell a new user what GIO is all about and how to navigate both the website and email (including the infamous spam issue)?? ?Also, I am going to have a number of moderators that need to know how to do various tasks for the group and subgroups so I would love to provide very simple, step by step instructions.

Thanks for your help
Beth

On 2018/09/28 09:31 PM, Shal Farley wrote:

Samuel wrote:

When the victim gets unsubscribed, he should be informed in a
compassionate (possibly apologetic) way, and told how to undo the bad
thing that had happened to him.

That speaks directly to to Patty's issue. In her experience that
information doesn't reach the member even though emailed direct to the
member by Groups.io.

So one of the questions we're struggling with is how and when to inform
the member.

Oh, okay.

Well, my opinion (which I think is shared by some others here) is that "informing the member" should be a two-pronged approach: send them a message with re-activation instructions (for in case that message does not end up in the spam box) and inform the moderator (for in case the message does end up in the spam box or in case the user simply did not see the re-activation message or did not realise that it requires his urgent attention). Each moderator can decide how to deal with it --
whether to try to educate the user or simply hold his hand.

Since some users also use the web interface, an idea might be to put up a large notification there informing the user that there is something about his subscription that requires attention. For this to work, the user would have to be suspended, not unsubscribed.

I'm not sure what people generally think a group moderator's job is, but on my Yahoogroups I consider it part of the moderator's job to help users troubleshoot subscription issues. Many/most users are able to use the automated systems and many users are able to learn how to use them after reading prepared guides/FAQs, but a moderator has a job anyway and that job includes dealing with subscription problems.

[[Anything that makes the moderator's job easier, is welcome. By this I mean notifications about events such as users bouncing or going no-mail or attempting to subscribe or attempting to unsubscribe or having been suspended due to a spam report. If a moderator does not want to receive so many notifications via e-mail, he can opt out of them, but it would be nice if those notifications would remain on the web site to consult at any time anyway.

My own experience when trying to get a member to resubscribed is that I'm often in the dark as to what the member has actually done so far. He may claim to have done X but he may have actually done something else and simply believes that he had done X. Yahoogroups doesn't tell me when a user tried to subscribe -- only when a user had successfully confirmed that he wanted to subscribe. Nor does Yahoogroups tell me from which e-mail address the user tried to subscribe, and to which e-mail address the confirmation message was sent. Knowing all of these things would have made my life so much easier in the past.

But this may be a topic for a different discussion.]]

Samuel