Thanks Frances,
The welcome letter is step one.
I guess I'm trying to get to task oriented "stuff" after someone joins the group - like "how to add a photo" or "how to reply to a topic (by email or website" or "where to find help"? or even "what are the different email delivery options and explain the features of each".? For moderators something like "how to add a subgroup" or "how to upload files" or even "how to create a folder".? I know that many of these seem simple, but if you have never done it or do it rarely then it isn't simple.
I guess I am hoping that others have run into this and created some help - I can't even think of what a new user might need to know since I've been working with GIO for months. Sometimes we tend to assume that new users can figure it out, and some can, but some can't.
Thanks again
Beth
